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The Carstars Auto Sales

Roy, WA

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69 Reviews

215 Water St

Roy, WA

98580

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69 Reviews of The Carstars Auto Sales

May 06, 2024

Had a recall that needed fixed on an RV and they said they couldn't look at it for at least 2 months. I think it would be easier if they just said didn't bother them..2 months for a safety recall seems a More

by Rob
Recommend Dealer
No
Employees Worked With
Jack in service
July 16, 2020

The staff are very friendly, very knowledgeable, and very efficient. I was in and out in less than an hour. CarStars is one of the very few dealerships I will be buying from again. I am still very impressed! More

by WalktheMoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Ottosen
June 20, 2020

Went to a bigger dealership this morning and they tried to take advantage of me. Went to carstars in olympia and they did not have what I was looking for but Mike there was patient and awesome! He sent us More

by Sarah f
Recommend Dealer
Yes
Employees Worked With
Jen Ottosen, Mike Davis
March 21, 2020

Toyota Echo 2000 $999 to $850 Mar 21, 2020 To Aaron Glaser Sales Associates I have just talked to him and the sales deal with done even discount $999 to $150 off, and I texted him my More

by tj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Glaser
September 19, 2019

Made a challenging and complicated sale seem easy! From the initial contact to the signing of papers Carstars went out of their way to provide great customer service. They did not just sit around, they More

by THORPUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis
August 15, 2019

Sold vehicle with major mechanical problems. I bought a truck from these guys and about a month after I got it it started having transmission problems and throwing all kinds of codes. I bough More

by Olympiabusinessowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kaleb Clark
July 15, 2019

2nd vehicle I have bought two vehicles from them and in least than three months both started to run like garbage we are paying almost 20000 for the second one and More

by Ellis42084
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jen Ottosen, Manny Rush
June 24, 2019

08 Dodge Ram Best car lot I’ve ever encountered! Easy financing and the staff is super helpful with everything. As a single mom it’s nerve wracking buying a vehicl More

by 19JRB88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb Clark, Mike Davis
May 23, 2019

Quick & Easy! Kaleb was very friendly! He talked me through the process over the phone as our last car we got was in 1999, a two door 1997 Geo Metro. We saved up an More

by TeamEsquiro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb Clark
May 10, 2019

Don’t hold to their word So this car dealership has a catch saying that if someone uses you as a reference to buy a vehicle you will get $100 that’s a big crock don’t fall for More

by Megan1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Rush
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