The Carstars Auto Sales

Had a recall that needed fixed on an RV and they said they couldn't look at it for at least 2 months. I think it would be easier if they just said didn't bother them..2 months for a safety recall seems a they couldn't look at it for at least 2 months. I think it would be easier if they just said didn't bother them..2 months for a safety recall seems absurd.. More

The staff are very friendly, very knowledgeable, and very efficient. I was in and out in less than an hour. CarStars is one of the very few dealerships I will be buying from again. I am still very impressed! efficient. I was in and out in less than an hour. CarStars is one of the very few dealerships I will be buying from again. I am still very impressed! Thank you, Jenn and everyone at CarStars! More

Went to a bigger dealership this morning and they tried to take advantage of me. Went to carstars in olympia and they did not have what I was looking for but Mike there was patient and awesome! He sent us to take advantage of me. Went to carstars in olympia and they did not have what I was looking for but Mike there was patient and awesome! He sent us to Jen in Aberdeen and she got me in a car that I am totally happy with. She also worked her hardest to get me a price, interest rate, and monthly payment I am comfortable with. She was so friendly and an amazing woman to work with even staying late to get the deal to go through. Thank you so much carstars and thank you Jen you are amazing!!! More

Toyota Echo 2000 $999 to $850 Mar 21, 2020 To Aaron Glaser Sales Associates I have just talked to him and the sales deal with done even discount $999 to $150 off, and I texted him my To Aaron Glaser Sales Associates I have just talked to him and the sales deal with done even discount $999 to $150 off, and I texted him my driver license and told him my social security no on the phone. I just was waiting next day for the bills of my car sales, he said "the car just sold" This is so unethical. I do not know what to say to him or this company. More

Made a challenging and complicated sale seem easy! From the initial contact to the signing of papers Carstars went out of their way to provide great customer service. They did not just sit around, they From the initial contact to the signing of papers Carstars went out of their way to provide great customer service. They did not just sit around, they even came to my home to pick me up to make the deal. Very Impressed with the way they handled my financing, Highly recommend the team at Carstars....They are All Stars in my book! Thanks !!! More

Sold vehicle with major mechanical problems. I bought a truck from these guys and about a month after I got it it started having transmission problems and throwing all kinds of codes. I bough I bought a truck from these guys and about a month after I got it it started having transmission problems and throwing all kinds of codes. I bought a warranty and took it to a mechanic who told me that the transfer case was completely blown out and had this problem for years. The guys at the dealership told me they had the truck checked out by a mechanic, they lied. I do not recommend this dealership. More

2nd vehicle I have bought two vehicles from them and in least than three months both started to run like garbage we are paying almost 20000 for the second one and I have bought two vehicles from them and in least than three months both started to run like garbage we are paying almost 20000 for the second one and the motor has a tick a knock and a pully is bad the brakes are about gone it idles kinda rough one of the ball joints is starting to pop... the first car I got the timing chain needed to be worked on which is an 8 hour jobs($$$) none of these were an issues until about 3 months down the road and no I dont abuse my vehicles More

08 Dodge Ram Best car lot I’ve ever encountered! Easy financing and the staff is super helpful with everything. As a single mom it’s nerve wracking buying a vehicl Best car lot I’ve ever encountered! Easy financing and the staff is super helpful with everything. As a single mom it’s nerve wracking buying a vehicle on your own. They made the process easy and were reassuring that I’ve made the right choice. Loving my lifted 08 Ram! More

Quick & Easy! Kaleb was very friendly! He talked me through the process over the phone as our last car we got was in 1999, a two door 1997 Geo Metro. We saved up an Kaleb was very friendly! He talked me through the process over the phone as our last car we got was in 1999, a two door 1997 Geo Metro. We saved up and upgraded to a four door! They had the car listed for a certain amount, we paid that amount no hidden fees which was huge! Super friendly, up front and honest! More

Don’t hold to their word So this car dealership has a catch saying that if someone uses you as a reference to buy a vehicle you will get $100 that’s a big crock don’t fall for So this car dealership has a catch saying that if someone uses you as a reference to buy a vehicle you will get $100 that’s a big crock don’t fall for it had a family member purchase a car last month never seen the $100 called and was told that they only send it out once a month also had to call twice about it and still never seen the $100 these people are scammers saying that xxxx to get u to buy a car if I could find them on the better business bureau I would have one more mast review for them will never recommend or buy anything from these people my experience when purchasing was wonderful just xxxxty they can’t hold their word when someone uses you as a reference More