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The BMW Store
Cincinnati, OH
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Paul, Rick and Tammy, hands down, made this one of the easiest purchase decisions I have ever made, hence why I came back and leased for the second time. Their professionalism and persistence to make my l easiest purchase decisions I have ever made, hence why I came back and leased for the second time. Their professionalism and persistence to make my life easy is why I will keep coming back. A big THANK YOU to the BMW Store Cincinnati team! More
Darrin did a very good job of presenting cars to me until there was one that "clicked". There was a snafu with one car he showed me that had already been sold, unbeknownst to him. He was apologetic and qui there was one that "clicked". There was a snafu with one car he showed me that had already been sold, unbeknownst to him. He was apologetic and quickly suggested another one that had just come in. I drove it, liked it, and they offered it at a price that I felt good about. This is my first BMW and so far the driving (and purchase) experience has been all I hoped it would be. Kudos to Darrin and the BMW Store! More
Paul Kolleck is an outstanding sales professional. He understands a customer's needs and desires in a vehicle, and he works tirelessly to meet those needs and desires in a vehicle. I bought my last two understands a customer's needs and desires in a vehicle, and he works tirelessly to meet those needs and desires in a vehicle. I bought my last two vehicles from Paul, and #3 will be from him too! More
My overall experience was great and I would highly recommend Jarrod Vaughan. He was professional and extremely accomodating, working diligently to satisfy my needs. He has continued to provide quali recommend Jarrod Vaughan. He was professional and extremely accomodating, working diligently to satisfy my needs. He has continued to provide quality service and follow-up after the sale. More
Overall an excellent buying experience from ordering to delivery! Great dealership! Chris did a great job and the sales manager Ric did a great job as well. delivery! Great dealership! Chris did a great job and the sales manager Ric did a great job as well. More
John did a great job. He was very friendly, attentive, and knowledgeable. We will definitely buy from him again. We were very impressed. Thanks, Joe Hunt and knowledgeable. We will definitely buy from him again. We were very impressed. Thanks, Joe Hunt More
Paul and the entire team at The BMW Store made this a seamless and pleasurable experience. As a very particular car guy, they exceeded expectations. seamless and pleasurable experience. As a very particular car guy, they exceeded expectations. More
I enquired about CPO 2010 328i X-drive using the on-line service that the dealer has on their website and asked two questions about the car. Within 5 minutes, I received an e-mail reply from Tony, the Sales service that the dealer has on their website and asked two questions about the car. Within 5 minutes, I received an e-mail reply from Tony, the Salesman, as well as a voicemail answering my questions about the car. I asked hime to hold the car and went to see it the following day. The sales staff were very professional and there was never any pressure put on me to buy the car or any other car they had for sale. The sale and resulting paperwork was finalized in a very friendly, "no pressure" manner which I appreciated. There were a few minor things that had to be taken care of and they were completed within a few days to my satisfaction. The car was even personally delivered to my house by the Salesman in person - which was very convenient, as I live an hour and a half away from the selling dealer. I have been contacted by both the Salesman and his Manager to find out if I have any concerns about the car and they have been great in responding to me. I will recommend this dealer to anyone who is interested in buying a BMW from a group of people who are caring and honest as well as true car enthusiasts. More
I have purchased three cars from Tony at the BMW Store. Best car buying experience of my life and I've been buying cars for 40 years. Go see him, you won't regret it. Great service, great pricing. The l Best car buying experience of my life and I've been buying cars for 40 years. Go see him, you won't regret it. Great service, great pricing. The last car I bought I had to most of the work from 900 miles away. Tony made it easy, getting the car to my wife to test drive, picking up our trade-ins, cleaning them out, and having ALL of the paperwork ready for me when I got there. Thanks Tony More