The BMW Store

Jay was really great to deal with. Not your typical car salesman. We found the used mini we were looking for and Jay was VERY helpful with the process. He showed us the car on his day off, and even deliver salesman. We found the used mini we were looking for and Jay was VERY helpful with the process. He showed us the car on his day off, and even delivered it from cinci to Columbus! More

I went to the BMW Store In Cincinnati looking to compare diffrent SUV's. Mind you my mind was set on the X6. I met Mr Stathes and he took the time to take me through the whole process of not only acquirin diffrent SUV's. Mind you my mind was set on the X6. I met Mr Stathes and he took the time to take me through the whole process of not only acquiring the X6 but customizing it to my taste. After going through the many alternatives and previewing the car on-line (great feature), I decided to proceed. Dean and the BMW Store team took care of every detail of this normally lengthy process. I travel constantly for work and it was a great feeling to get an e-mail and a phone call from Dean at the begining of the week to let me know my car was ready for pick-up. I came home from e red-eye and went to the dealer, all the energy that was lost in the flight came back when I arrived and saw my new car. They put a bow on it, I dont know if they knew it was my birthday that week but it is and was the little things and the ease of the transactions that made this experience such a Great One! Thank you, More

Darrin Penrod was a friendly sales person to work with. He had a wide breadth of knowledge about BMW. The price was high but it seemed to be a well maintained vehicle. He had a wide breadth of knowledge about BMW. The price was high but it seemed to be a well maintained vehicle. More

I made an appointment with Darrin Penrod to look at a car.Everyone I encountered was friendly and professional.I really liked the car(330ci),made an offer to buy, and they were able to make the numbers w car.Everyone I encountered was friendly and professional.I really liked the car(330ci),made an offer to buy, and they were able to make the numbers work for me. The entire transaction was smooth and efficient. It can't get much better. More

This was my 3rd purchase of a used 5 series from this dealership and my experience with darrin was my best overall. He took the time to explain everything on my 2012 BMW 535i. Great experience! dealership and my experience with darrin was my best overall. He took the time to explain everything on my 2012 BMW 535i. Great experience! More

The BMW Store in Cincinnati made my first BMW experience a pleasurable one. My sales person Brad went out of his way to make me happy, and provided a very thorough overview of the car upon delivery. I wou a pleasurable one. My sales person Brad went out of his way to make me happy, and provided a very thorough overview of the car upon delivery. I would recommend you shop here. More

Paul Kolleck was very friendly and extremely thorough in going over the mechanics of the car before I drove it off the lot. I received a follow-up call from him several days after the purchase to see how I going over the mechanics of the car before I drove it off the lot. I received a follow-up call from him several days after the purchase to see how I liked it and suggested I come in if I had any further questions. My experience was a pleasurable one and I would recommend Paul to anyone interested on a new or used car. Rona Plotnick More

My experience at The BMW Store was wonderful from start to finish! The sales associate (Dean) and the business manager (Conor) were exceptional! I had a unique situation and they were patient and worked re to finish! The sales associate (Dean) and the business manager (Conor) were exceptional! I had a unique situation and they were patient and worked relentlessly to ensure everything worked out to my satisfaction. No doubt, I will definitely recommend The BMW Store as the dealership to make that new or used car purchase. Thanks again. More

Overall experience at the BMW Store Cinci was great! Customer Service was excellent, not only from the employee working with us but all of the sales people at the store. They were very considerate and Customer Service was excellent, not only from the employee working with us but all of the sales people at the store. They were very considerate and flexible with us. Chris Lykins took the time to understand our needs and went above and beyond his duties to explain the best option for us. I would reccomend the BMW store in Cincinnati to everyone! More

I have purchased 3 new BMWs from The BMW Store. I have purchased them all from Paul Kolleck. Paul and everyone else at The BMW Store are true professionals. purchased them all from Paul Kolleck. Paul and everyone else at The BMW Store are true professionals. More