The Autobarn Alfa Romeo/FIAT of Evanston
Evanston, IL
242 Reviews of The Autobarn Alfa Romeo/FIAT of Evanston
Great experience, quick expedited service. I look forward to continuing business at this location. Oscar In the service dept did an awesome job helping me through the process to continuing business at this location. Oscar In the service dept did an awesome job helping me through the process More
I left work early to come in and finalize the deal. The finance work wasn’t completed and, after waiting two hours, I was told to leave and return the next day. The rest of the experience was great. finance work wasn’t completed and, after waiting two hours, I was told to leave and return the next day. The rest of the experience was great. More
Service on my precious 2012 Fiat 500 Abarth I came to Fiat Autobarn for replacement of front brake rotors and pads. The service was performed quickly and professionally and if Fiat were to chan I came to Fiat Autobarn for replacement of front brake rotors and pads. The service was performed quickly and professionally and if Fiat were to change their business decision and keep importing the best car I have ever owned (Abarth 500)...I would, without hesitation, drive the extra distance to become a customer of the Autobarn. More
Unbelievable experience Anesa, Kane, and Abaz made this an unbelievable car buying experience for my Wife and I. They had the exact 2020 Stelvio build/spec we wanted, however Anesa, Kane, and Abaz made this an unbelievable car buying experience for my Wife and I. They had the exact 2020 Stelvio build/spec we wanted, however they were roughly an hour away. I sent an inquiry on the vehicle to avoid wasting a trip to haggle. Anesa responded with all the info I needed regarding my Giulia end of lease turn in and numbers for the Stelvio via Kane. I called Kane to verify numbers were accurate and discuss the options provided. I was pleased with everything initially presented and proceeded with the finance application. Kane called me saying we are all good, car is being washed and I'll see you guys later. Abaz contacted prior to my appointment to ensure all paperwork was ready on arrival. Once I got there Kane and Abaz had everything set, vehicle washed and ready for test drive. We took it for a spin with Abaz. He reviewed all the new features for 2020. After that we went over to finance, signed, and drove off with our new Stelvio. I can't believe how simple and easy this was. To make a deal with a couple of emails, get to the dealership, and NO CHANGES IN NUMBERS?! This was my 5th vehicle transaction and by far the best. I highly recommend this team at Autobarn Alfa Romeo. More
Looking up records. Much appreciation to Kane S who spent time looking for an older sales receipt I needed. Even though it required some digging, he persevered and email Much appreciation to Kane S who spent time looking for an older sales receipt I needed. Even though it required some digging, he persevered and emailed me the information I needed. Great service! More
After trying 2 other dealerships, Autobarn of Evanston has consistently provided the best service for our 2014 Fiat 500 Sport, 2014 Fiat 500 Abarth, and our recently purchased 2019 Fiat 500L. has consistently provided the best service for our 2014 Fiat 500 Sport, 2014 Fiat 500 Abarth, and our recently purchased 2019 Fiat 500L. More
Cursory at best I've been bringing my Fiat 500X here for service for three years now, and every single time I walk away disappointed, overcharged, and under served. I I've been bringing my Fiat 500X here for service for three years now, and every single time I walk away disappointed, overcharged, and under served. I brought my car in here most recently for a recall, my check engine light went on a day before my appointment and i thought it would be an easy double whammy. I asked the folks there if they could run a diagnostic in addition to the fan recall, figuring it would be some up-charge, but whatever. On the way out, i was told that the technician didn't bother to run the diagnostic, because he was too focused on the recall issue. This place is great if you don't want to be listened to, or pay $200 (its ALWAYS $200, they always find something else to add onto your bill) for an oil change. More
Great experience with 20k scheduled maintenance. America took time to explain what is included in the service and went an extra mile to verify I really need to replace certain items. She is awesome! took time to explain what is included in the service and went an extra mile to verify I really need to replace certain items. She is awesome! More
Last week, I went in for a routine oil change and it was "recommended" that I needed about $1,200 more work, including replace break fluid, spark plugs, chassis work and a few other things. Seems to be a p "recommended" that I needed about $1,200 more work, including replace break fluid, spark plugs, chassis work and a few other things. Seems to be a pattern. Within two years of buying my Fiat 500 Sport, I went in to Autobarn of Evanston for another oil change and was told that I need a whole new set of tires. Trusting the gut, I bought them, although I could not believe I needed new tires so soon. Last August, I went in for another routine oil change and the mechanic missed something big because about 4-5 days later I leaked oil onto my friend's driveway. The mechanic missed a crack in the engine where oil leaked from. Cost me $1,300 to repair-the ess. Sometimes I feel like I'm getting ripped off at the Autobarn of Eanston. More
Great consistent service Have been coming for four years and it has always been a great transaction. Nice waiting room with computers, tv, refreshments and snacks. Make it com Have been coming for four years and it has always been a great transaction. Nice waiting room with computers, tv, refreshments and snacks. Make it comfortable while waiting for your car. Oscar and crew keep you updated and informed. More