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Thayer Toyota
Bowling Green, OH
43 Reviews
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43 Reviews of Thayer Toyota
April 10, 2019
Warranty issue on 2017 Tacoma. Not happy with customer service. I was supposed to receive a loaner vehicle from them. Instead I was asked for debit card. I will never use them agai Not happy with customer service. I was supposed to receive a loaner vehicle from them. Instead I was asked for debit card. I will never use them again for service or purchase a vehicle. This was the third time I had to return for the same issue that was not corrected the first time. I've never been asked for a debit card to use a loaner. More
by Factory worker
Employees Worked With
Customer service
April 24, 2018
Outstanding Took my Tahoe in for an oil change and it was returned “fresh” inside and out. The floor mats were like new which is why I realized it was wiped down Took my Tahoe in for an oil change and it was returned “fresh” inside and out. The floor mats were like new which is why I realized it was wiped down on the inside. I keep things tidy but there’s always dirt off your shoes - especially this time of year. Thanks Thayer More
by Tahoe always
Employees Worked With
Brad
April 18, 2018
No pressure The staff is amazing! I spoke with a handful of different dealers and they all were very laid back. I felt absolutely no pressure to get into a vehicl The staff is amazing! I spoke with a handful of different dealers and they all were very laid back. I felt absolutely no pressure to get into a vehicle and they were all so accommodating, even after I changed my mind, to get me into a vehicle I wanted AND could afford. Would definitely recommend!! More
by Tori Waldo
Employees Worked With
Jacob schell
January 15, 2018
In an out fast. Called for an appointment and they got me in the next day. I was able to watch everything and went smoothly, Out on time. Chevy Colorado, not Toyot Called for an appointment and they got me in the next day. I was able to watch everything and went smoothly, Out on time. Chevy Colorado, not Toyota More
by Scott
Employees Worked With
receptionist
December 04, 2017
Amazing Thank you mark root. You went above and beyond to help me. I will definitely be recommending you and thayer to all my friends and family. Thank you mark root. You went above and beyond to help me. I will definitely be recommending you and thayer to all my friends and family. More
by Tjb825
Employees Worked With
Mark root
November 26, 2017
Good experience. Car was finished when promised. Tricia was very nice and waiting room was good. Will come back again. Repairs were good. Dealership was very clean. Car was finished when promised. Tricia was very nice and waiting room was good. Will come back again. Repairs were good. Dealership was very clean. More
by ollie
Employees Worked With
Tricia Green
November 12, 2017
Excellent customer service Drive right in the garage, take a seat and have some coffee. Everyone is so nice it feels like family. I’m.really glad I choose Thayer. Drive right in the garage, take a seat and have some coffee. Everyone is so nice it feels like family. I’m.really glad I choose Thayer. More
by Dougski
Employees Worked With
Brett Kime
November 07, 2017
AT THAYER YOU'RE FAMILY The entire Service Team at Thayer consistently go above and beyond each and every day! I live in Toledo and will drive out of my way to go to Thayer i The entire Service Team at Thayer consistently go above and beyond each and every day! I live in Toledo and will drive out of my way to go to Thayer in Bowling Green. Cyndi made sure I understood all of the work done on my car. AAA+ Customer Service all the way! More
by BOYHARLY
Employees Worked With
Cyndi
September 24, 2017
Thank you Cyndi and Tricia!!! Cyndi and Tricia did a PHANOMINAL job in tending to my car and my needs!! Their customer service skills SHINE like no other!! Cyndi made sure that I Cyndi and Tricia did a PHANOMINAL job in tending to my car and my needs!! Their customer service skills SHINE like no other!! Cyndi made sure that I was fully educated on the issue with my car and she had a solution immediately!! Tricia made sure there was a loaner car available immediately to accommodate my busy schedule!! Others could definitely learn something from these 2 young ladies!! Thank you Cyndi and Tricia!! 😊 More
by Brenda Smith
Employees Worked With
Cyndi, Tricia
September 10, 2017
Service personnel were very helpful. They changed my oil and rotated my tires quickly and found a nail in one tire. They repaired the tire for a minimal cost. They even helped me get my They changed my oil and rotated my tires quickly and found a nail in one tire. They repaired the tire for a minimal cost. They even helped me get my granddaughters car seat back in my car when I prepared to leave. I was very satisfied with the service. More
by Bswanson
Employees Worked With
Don't know
