Back

Texas Dodge

Amarillo, TX

2.2
191 Reviews
As you near the decision to purchase your next vehicle, we understand your want for a good vehicle selection, a reasonable price, and exceptional (and honest) customer service. Our selection of vehicles is limitless (unless the vehicle has not been produced), we offer rock solid pricing from the start, and our internet services are extraordinary. Please listen to our story. If you like us and what we'll do for YOU, then move ahead with our team. However, if you feel that our services are not for you, just tell us to move on.We will understand. But YOU will find our services far from ordinary, and there will be NO NEED for you to ever visit dealership if you choose. Your Going to Love how Easy this is so call us today!!!!!!!!!!
Contact Dealership

7800 I40 West

Amarillo, TX

79106

Directions

By Type

Showing 191 reviews

June 08, 2016

Never Again!! Found van on the net, went in was told it just sold(of course). told them what I wanted and the price I didn't want to exceed, had my own financing, d More

by Barnyrubble0101
Recommend Dealer
No
Employees Worked With
dont even remember
Jun 08, 2016 -

Texas Dodge responded

Thank you for sharing your experience at our dealership. As you noted, vehicles shown on our website are subject to prior sale and can be in the transaction process at the time of your visit. We understand that the sales process can be challenging for all parties and particularly when there are clear objectives and expectations from the start. We appreciate very much that you chose Texas Dodge for your purchase and we would be happy to address any other concerns that led to your review. If there is something in the process that needs to be addressed, it is our job to do so and we will. We’re proud of the relationships we have with all of our customers before, during, and after the sale and, we’re happy you were able to find your desired vehicle here.

September 30, 2015

Great Service Department! I'm from Indianapolis and my Ram 1500 broke down at Veda Texas early Monday morning. I call Ricks Towing Service and within a hour picked my truck up More

by Mikemaup@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint
September 18, 2015

Bait and Switch!!!! I called and talked with Mike Thomas on Sunday, and was told by him that the Jeep I was looking at on line was still on the lot unsold. Told him I wou More

by fasttodraw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Thomas.
Sep 18, 2015 -

Texas Dodge responded

Mike Thomas is typically in the dealership 6 days a week but we are actually closed on Sunday. He’ll still take calls on Sunday but is not actually at the lot to see if a vehicle is physically there. Our system automatically deletes vehicles when they are sold, but occasionally they are picked up by another dealership, or for some reason the system does not automatically delete them. This is rare, and hardly what I would consider “bait and switch”. I am also confident that we would have offered to find the same vehicle at the same price if given the opportunity. We apologize for any inconvenience this might have caused. Darren Marcum - General Manager

July 15, 2015

Awful service department and the showroom is very outdated this dealership does not care about you after you buy a car I bought a car there last year and got rid of it this ye More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike thomas
June 30, 2015

Helpful but pricey Tried to find a car here. Ended up being to expensive for what I needed. I purchased a car elsewhere, and the follow up calls were moderately annoy More

by amonroe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Some sales guy. Forgot his name.
June 30, 2015

Great experience with the Salesmen! Ask for Jerry Little and Paco to help you find the car you want! Great guys and they did everything they could to get us the car we wanted! Thanks G More

by Cbrandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Little and Paco
June 30, 2015

Didn't mention the non functional air conditioning Bought a used VW Jetta back in November from these guys. Once the weather warmed up a few months later, it became apparent that the air conditioning d More

by amonroe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
"Muskrat"
June 11, 2015

Above & Beyond Expectations Brandon, Ronnie, Cody & Judd went above and beyond expectations in a difficult situation. I appreciate these Businessmen and their candor. I recomm More

by RC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cody Mitchel, Brandon Bourke
January 09, 2015

Awful Untrained Service personal . I bought a brand new Durango from Texas Dodge I hate trying to deal with there untrained , RUDE Service Department no one knows anything about the war More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Thomas
Jan 14, 2015 -

Texas Dodge responded

Hello, My name is Brandon Bourke I am the GSM at Texas dodge. I received this email in my inbox and wanted to hear more about this situation to see what we can do to resolve it ! can you please give me a call at work (806) 353-6343 or even on my personal cell (229) 444 4608 stop by and see me anytime I will be here from 8-8 everyday but Tuesday. We want nothing more than to make you happy as one of our customers.

November 26, 2014

My visit Ronnie Black helped me during my visit and I found him easy to work with and he answered all questions I asked to my satisfaction so I would recommend More

by pamela01smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
...
13
...