Texas Dodge

buyer beware buyer beware! True statement. I'm very disappointed in their service department. I took my 2023 Dodge ram longhorn in on December 20 because it was throwing a code True statement. I'm very disappointed in their service department. I took my 2023 Dodge ram longhorn in on December 20 because it was throwing a code. They did an analysis of it and told me it was under warranty and I said an appointment. I was told it would only take a day to fix. I had to cancel the first appointment because of work. I scheduled another appointment a month later on January 20, 2025. It took them four days to diagnose it the second time. I was told they were busy and understaffed several times. They did not return my phone calls whatsoever, even after promising me, they would call me back. In the last eight years, I have spent over $350,000 on vehicles between myself my wife and my family. That stops today. No more repeat customer from me. I will no longer recommend them to any of my many friends, or family! They flat out lied to me, and called out lied again or blamed it on “ a person that no longer works there.” They would not give me a rental, and they are keeping the truck for over two weeks. Please note, they did offer me a one-day rental, but that does me or my family no good. I am highly disappointed with them, and will never use them again! It's already been eight days and I still have not had a reply from them. If I could give them zero stars I would. More

I went to Texas dodge, because they said they could fix the Death Wobble problem in my Jeep. They quoted me about $900. After the "Diagnostic" ($150. Fee) was done it would be over $1,400. Saying several p the Death Wobble problem in my Jeep. They quoted me about $900. After the "Diagnostic" ($150. Fee) was done it would be over $1,400. Saying several parts needed replaced. I told my regular mechanic. He examined, and showed me the parts they said needed replaced. He said there's NOTHING wrong with the parts! A Duel Stabilizer was ordered, and installed. Parts, and labor about $325, and he was done in 45 minutes! The Death Wobble problem was corrected. Texas dodge, dishonest? When confronted with the situation they would NOT refund that Diagnostic Fee! 🤬 More

After doing some background checking, almost didn't purchase the vehicle due to the bad internet comments about this dealership. Paul made it right and had the vehicle delivered to us almost 500 miles purchase the vehicle due to the bad internet comments about this dealership. Paul made it right and had the vehicle delivered to us almost 500 miles away, with no risk to us. The vehicle was everything it was advertised as, 11-year-old Jeep in great condition! Paul went above and beyond to make us happy. Would I recommend this dealer YES without any hesitation. Would I purchase from them again YES! Thank you, Paul, for the easiest vehicle purchase we have ever made and for the wonderful delivery! We are thrilled with the Jeep! More

In short, Texas Dodge sold me a used vehicle that was unsafe to drive (broken motor mounts, power steering pump issue, etc.) That said, the manager told me that a used vehicle inspection was not conducte unsafe to drive (broken motor mounts, power steering pump issue, etc.) That said, the manager told me that a used vehicle inspection was not conducted and if it were they would have bumped the price of the vehicle. Therefore, they were fine with selling a vehicle that was unsafe and justified the purchase by saying that’s what happens when you buy a used vehicle.. If in the market for a newer vehicle look elsewhere in Amarillo. Texas Dodge does not conduct business in even a semi-professional manner. Ive got a truck that I’ve owned for 3weeks, haven’t made the first payment on and can’t even drive it until I fix the underlying mechanical issues that should have been caught during the UCI. Not good business practice.. More

Just want to thank Alexis Flores, Maria, and the rest of the Texas Dodge Team for repairing my 2020 Ram 3500. I fully understand how difficult it is to find the parts to replace an recalled high pressure fu the Texas Dodge Team for repairing my 2020 Ram 3500. I fully understand how difficult it is to find the parts to replace an recalled high pressure fuel pump and the entire fuel system. Your ability to network with RAM care and expedite the shipment of parts assisted in getting my truck back on the road 6 weeks prior to the projected estimated repair date is phenomenal I know I can be extremely persistent and truly appreciate your patience in dealing with me as a customer. To the entire Texas Dodge Team, "Ya'll Rock"!!!!! More

Terrible service no communication. Would not take another vehicle to them. Removed rear end without notifying. Instead of 8 hours now a few days. Would not take another vehicle to them. Removed rear end without notifying. Instead of 8 hours now a few days. More