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Texan Dodge Chrysler Jeep Ram

Humble, TX

4.4
520 Reviews

18555 Eastex Fwy

Humble, TX

77338

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520 Reviews of Texan Dodge Chrysler Jeep Ram

June 22, 2021

My experience at Texan Thursday was a perfect example of the stereotypical used car salesman. Made an appointment and went in to buy a 2021 Blue Jeep Wrangler. They wouldn't honor the $39040 listed on thei More

by carla
Recommend Dealer
No
Employees Worked With
Cordet
Jun 23, 2021 -

Texan Dodge Chrysler Jeep Ram responded

Hi Carla, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Greg Wilhelm gwilhelm@texangm.com

June 01, 2021

I brought my gladiator in for service, when I left my tire pressure light came on. I brought it back the next day & told my service advisor, Edgar about what’s going on w/my vehicle. I told him all I nee More

by natasha77060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edgar Sagarnaga
Jun 02, 2021 -

Texan Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave a review for our dealership. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you! General Manager Greg Wilhelm gwilhelm@texangm.com

May 13, 2021

Don't ever buy a car here!!! This is nmy 2nd complaint. I was given 3-free oil changes and tire rotations and I only used the service once, went back for 2nd oil change and they said the contract was void More

by Laura B
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Customer Service
May 14, 2021 -

Texan Dodge Chrysler Jeep Ram responded

Hello Pamela Mccants, Thanks for taking the time to share your experience. We want all of our customers to be happy with the time spent in our store so we are evaluating your review to see what we can do to make things right. We cannot find your name in our system so it is difficult to find your information. If you could please email me your full name and phone number this will help us solve the issue better. I would be happy to look into this and see what we can do to make things right. Thank you! General Manager Greg Wilhelm gwilhelm@texangm.com

May 17, 2021 -

Laura B responded

My Name is Laura B, not Pamela Mccants. I will forward my contact information and thank you for responding. I hope that you will be able to resolve this issue once again.

May 01, 2021

Worst experience I have had trying to buy a vehicle. Called several times about the same car and get different prices and information each time. A few salesman never returned calls. Please don’t stop he More

by Todd Glass
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William and Nelson
May 03, 2021 -

Texan Dodge Chrysler Jeep Ram responded

Hello Todd, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Greg Wilhelm gwilhelm@texangm.com

April 26, 2021

Recently purchased a Jeep Gladiator and our salesman James took great care of my wife and I. Though I was apprehensive about visiting this dealership and had been told to go to a competing dealership, More

by JCARBS77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
February 09, 2021

Excellent experience at this dealership. My salesman Jorge Bautista was very professional and took really good care of me.!!!! Highly recommended to visit this location for your next car purchase. More

by Andrew Victrum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Bautista
November 27, 2020

Well just to start this out by saying the service department at this establishment is a down right joke and only deserves the lowest rating that can be given. about 2 years ago i bought my wife her More

by dgaines1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cordet, Troy
November 24, 2020

Mr Martinez was very helpful and will to work the deal. He was knowledgeable of the product and willing to share the information. Most important he was professional and not pushy. More

by Phil1765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Martinez
October 05, 2020

I was very dissatisfied with the business practice in which I was treated today Oct.5,2020, I priced a Chevrolet Silverado 2500 on line for $28900.00 After talking to a fellow describing himself as a man More

by carsandtrucksrus2
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Moises, Miguel
June 19, 2020

Excellent service, Samuel D. Jr., was working with me and he was patience and honest with my issues and I’m happy with my Jeep Compass Sport. More

by LadySpencer
Recommend Dealer
Yes
Employees Worked With
Samuel Dawson Jr.
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