Texan Dodge Chrysler Jeep Ram
Humble, TX
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520 Reviews of Texan Dodge Chrysler Jeep Ram
After spending $600 to fly to this dealership to look at a very specific vehicle, they tried to add a $1500 optional fee. When I refused to pay for the optional fee, they basically told me to leave. Once re a very specific vehicle, they tried to add a $1500 optional fee. When I refused to pay for the optional fee, they basically told me to leave. Once returning to the airport, I received a text saying the fee would be discounted off. The next day I provided the dealership with a deposit to hold the vehicle until I could return the following week to pick it up. The day after the deposit, I received a phone call from an egregiously rude manager named William, who told me he was not willing to honor the deposit. He told me if I wanted the vehicle I needed to drop what I was doing and head to the bank to do an instant wire transfer. I asked if this could wait until Monday (he called on a Friday afternoon and I was traveling and we had already agreed upon these terms the day prior) and he said no. I assume they had someone come in who was interested in the car and they decided to sell it out from under me regardless of the deposit already being paid. Absolutely the most unethical and egregiously arrogant dealership I have ever worked with. I would avoid this facility at all costs. More
Logan's very helpful. Eager to make me happy. if he wasn't able to answer a question, he would get me an answer. Overall I left happy. Eager to make me happy. if he wasn't able to answer a question, he would get me an answer. Overall I left happy. More
Paid $3090 for an EPS part that should have only cost $1700 from Mopar store. My alignment was also done incorrectly. Have return to redo the alignment. $1700 from Mopar store. My alignment was also done incorrectly. Have return to redo the alignment. More