
Texan Dodge Chrysler Jeep Ram
Humble, TX
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523 Reviews of Texan Dodge Chrysler Jeep Ram
My service rep, Edgar, was great, however there was an issue with the tow driver damaging my shifter. I was surprised that no one at the dealer knew who the tow company was. No one noted it anywhere. issue with the tow driver damaging my shifter. I was surprised that no one at the dealer knew who the tow company was. No one noted it anywhere. More
We wanted a new truck and Francisco was the man ! Sometimes it doesn’t work out and we didn’t get a new truck! But Francisco tried very diligently to hook us up ! So hats off to another visit to Texa Sometimes it doesn’t work out and we didn’t get a new truck! But Francisco tried very diligently to hook us up ! So hats off to another visit to Texan dodge and receiving the awesome customer service that we’ve always received!!! Thank You Francisco! Maybe next time !!! More
Brought my Jeep in three times and issues never got resolved (Air suspension system, and active damper). The first advisor I had Josh was very communicative And failed to keep me updated with the progr resolved (Air suspension system, and active damper). The first advisor I had Josh was very communicative And failed to keep me updated with the progress of my truck. He would say he would call back and never return calls. The 2nd advisor (Eric) don’t seem like he was very knowledgeable, or concerned with the fact that I had to bring my truck back in 3 time. Every time I asked to speak to a manager either he wasn’t in or with a customer. I asked for his supervisor and ironically, he wasn’t available either. Worst experience ever. Never going back! More
Best over all service in quite some time. I was greeted promptly, I had an appointment but my service guy was not in, and still they got someone to cover and got my requests taken care of wh I was greeted promptly, I had an appointment but my service guy was not in, and still they got someone to cover and got my requests taken care of while I waited in a comfortable chair. More
It was really stressful to have my car battery die all of a sudden but the dealership made things so easy and what could’ve taken over 24 hours took about 2 hours thanks to Nic. a sudden but the dealership made things so easy and what could’ve taken over 24 hours took about 2 hours thanks to Nic. More