Texan Dodge Chrysler Jeep Ram
Humble, TX
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520 Reviews of Texan Dodge Chrysler Jeep Ram
We wanted a new truck and Francisco was the man ! Sometimes it doesn’t work out and we didn’t get a new truck! But Francisco tried very diligently to hook us up ! So hats off to another visit to Texa Sometimes it doesn’t work out and we didn’t get a new truck! But Francisco tried very diligently to hook us up ! So hats off to another visit to Texan dodge and receiving the awesome customer service that we’ve always received!!! Thank You Francisco! Maybe next time !!! More
Best over all service in quite some time. I was greeted promptly, I had an appointment but my service guy was not in, and still they got someone to cover and got my requests taken care of wh I was greeted promptly, I had an appointment but my service guy was not in, and still they got someone to cover and got my requests taken care of while I waited in a comfortable chair. More
Brought my Jeep in three times and issues never got resolved (Air suspension system, and active damper). The first advisor I had Josh was very communicative And failed to keep me updated with the progr resolved (Air suspension system, and active damper). The first advisor I had Josh was very communicative And failed to keep me updated with the progress of my truck. He would say he would call back and never return calls. The 2nd advisor (Eric) don’t seem like he was very knowledgeable, or concerned with the fact that I had to bring my truck back in 3 time. Every time I asked to speak to a manager either he wasn’t in or with a customer. I asked for his supervisor and ironically, he wasn’t available either. Worst experience ever. Never going back! More
It was really stressful to have my car battery die all of a sudden but the dealership made things so easy and what could’ve taken over 24 hours took about 2 hours thanks to Nic. a sudden but the dealership made things so easy and what could’ve taken over 24 hours took about 2 hours thanks to Nic. More
Wonderful team at Texan Dodge! My salesman was great, no pressure at all. He helped locate the truck I was wanting, he answered all my questions and knew who to ask if he didn’t kn My salesman was great, no pressure at all. He helped locate the truck I was wanting, he answered all my questions and knew who to ask if he didn’t know. No games were played was a big plus! They got me the numbers for the truck I was interested in, they gave me more then other dealerships quoted me for my trade, they then got me a wonderful interest rate and didn’t blow up my credit by sending my credit to tons of lenders. They knew who to send it to for best interest rate. Financing was fast and smooth. They didn’t pressure me into getting more than what I asked for like other dealerships I have been to. After the sale was completed, my salesman then made sure I uploaded everything on my phone that I needed for truck. Then texted me later that evening to see if I had any questions about anything on the truck. The sale was over and he still took time to check on me and the new truck. Highly recommend Texans Dodge in Humble! More
First of all I think Gerardo Valle should be recognized for his knowledge and taking care of customers. He was very helpful, respectful, and caring to make sure my questions was answered correctly. He knew for his knowledge and taking care of customers. He was very helpful, respectful, and caring to make sure my questions was answered correctly. He knew who to ask. He wasn’t pressuring or making me sit wondering what was going on once I found the truck I wanted. Once the numbers was worked out which didn’t take a long time, I was in financing signing. He was out getting the truck cleaned and ready. Then he went over every app needed to be downloaded and made sure they worked. He explained each app. After that we went to the truck and he went over everything there. Later on that day after I was gone. He texted to see how things was going and if I had any questions. Dealership work great and everything went smooth without any problems. It would be great if all dealerships worked this great with their customers. They gave me top dollar for my trade and made sure I got the best interest rate. It wasn’t just about them making a sale, it was about the customer getting the best deal and being happy. That is why I continue to purchase my vehicles with Texan Dodge. Their goal seem to be making repeat customers. Thank you Gerardo Valle and Texan Dodge! More
Alexus and Alton were very helpful and went above and beyond to make sure that I was able to get a car that day. Thank you very much you two. beyond to make sure that I was able to get a car that day. Thank you very much you two. More