Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Texan Buick GMC

Humble, TX

4.2
705 Reviews
Call Dealership (281) 299-0566

18225 Eastex Fwy

Humble, TX

77338

Directions

By Type

705 Reviews of Texan Buick GMC

April 30, 2023

We have used Texan Buick service for many years and found you to be timely, courteous, friendly and knowledgeable. However, brought the car in last week to be serviced because engine light and another repair More

by Ygwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
May 03, 2023 -

Texan Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Texan GMC Buick Team

May 04, 2023 -

Ygwen responded

Regrettably, engine light is still on and gears are still getting stuck unexpectedly, so on short trips, sometimes will leave motor running. Anyway, we have already paid for your services but our vehicle still needs repairing. So disappointed….

April 22, 2023

They were very friendly and courteous. And very helpful. I will be coming back for my next service visit. More

by Morris JR1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
Report | Print
Apr 25, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

April 04, 2023

Best service experience I've ever had. Prompt, curteous, and professional. This was a recall service appointment. More

by kazon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
Report | Print
Apr 06, 2023 -

Texan Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Texan GMC Buick Team

March 31, 2023

Rafael and Syd were very helpful during the purchase of my truck. Thanks for all of the help guys. More

by Brian.h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
Report | Print
Apr 03, 2023 -

Texan Buick GMC responded

Brian, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Texan GMC Buick Team

March 10, 2023

Very prompt, quick service and truck wash was outstanding! They have serviced my truck since it was new and will continue to do so. More

by BesTxn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Truck wash person., Madison Spencer
Report | Print
February 25, 2023

Friendly, helpful service. Had my oil changed tires rotated and they did an excellent job. More

by Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
Report | Print
February 14, 2023

DO NOT TAKE YOUR VEHICLE HERE FOR SERVICE! !!!!!! I have been to this dealership several times, and every single time I have had issues due to the techs working on my vehicles and not doing More

by Jesse Whitton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ABE, Madison Spencer
Report | Print
Feb 16, 2023 -

Texan Buick GMC responded

Hello Jesse, Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you've had frustrating experiences during your visits with us, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you. Greg Wilhelm, General Manager gwilhelm@texangm.com

September 25, 2022

The dealership is well kept, and all of the staff I met were very nice. They made my deal happen and my salesperson was the best. Definitely check it out! More

by Rosy22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy, Miguel
Report | Print
Nov 10, 2022 -

Texan Buick GMC responded

Thank you for sharing your experience, Rosy!! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

January 11, 2022

Awful customer service. Bought a brand new truck from them and paid cash. They would not bring me the truck to the airport 2.9 miles away. They also forgot to put the temporary license plate on AND left More

by Gage.eric
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas, Daniel
Report | Print
September 01, 2021

Great Experience and very excited about my new vehicle. Prompt service, Great Customer Service, limited wait time, no hassle, and easy buying process. Will be a repeat customer! More

by hensleytiffany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Turner
Report | Print
1
...
58
59
60
...
71