Texan Buick GMC
Humble, TX
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705 Reviews of Texan Buick GMC
The Customer service was very poor. Could never get intouch with the person that helped at first & our vehicle was not even done all the way when picked up. Could never get intouch with the person that helped at first & our vehicle was not even done all the way when picked up. More
Victor Figueroa is the reason I come to Texan Buick. My repair is always done right, he checks on my vehicle while it is being serviced. If I have any questions, he ALWAYS takes the time to help me unde My repair is always done right, he checks on my vehicle while it is being serviced. If I have any questions, he ALWAYS takes the time to help me understand. I always wait for my vehicle because since my husband passed away I live alone. Victor checks on me to see if I need anything. If for some reason, they have to keep my vehicle, he always arranges an Uber for me to get home. He keeps me updated, and I know how busy he is, but he treats every customer with the same courtesy!! More
Overall pleasant experience. The "non negotiable" $2995 of dealership ad-ons / fees was not received well. I came in with my financing pre-arranged and this was communicated earl The "non negotiable" $2995 of dealership ad-ons / fees was not received well. I came in with my financing pre-arranged and this was communicated early...any attempt to recoup the advertised "discounts" or backside sales profit through dealership financing should not have been pursued by dealership. -Don Pendarvis More
Service dept doesn’t know what an appt means. Also the service techs let you stand for more than 30 minutes and ignore you. I asked multiple times for the rep i had the appt with and he never cam Also the service techs let you stand for more than 30 minutes and ignore you. I asked multiple times for the rep i had the appt with and he never came forward to help me. Very very poor service and let all my friends and family know to avoid Texan GMC Service Dept! More
Very helpful and easy to deal with! We found the car online, let them know what we wanted. They were helpful and made the transaction painless. We found the car online, let them know what we wanted. They were helpful and made the transaction painless. More
Fairly smoothe transaction. Battery was dead less than 24 hours of purchase and I had to wait 3 hours for a replacement. Remote Start is a little misleading. Financing was off Battery was dead less than 24 hours of purchase and I had to wait 3 hours for a replacement. Remote Start is a little misleading. Financing was off by 3 cents and they tried to contact me but I was out of the country my for 2 weeks. More