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Texan Buick GMC

Humble, TX

4.2
712 Reviews
Call Dealership (281) 299-0566

18225 Eastex Fwy

Humble, TX

77338

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712 Reviews of Texan Buick GMC

December 12, 2023

The service team is awesome, especially Iztan. My truck was serviced in no time. Amazing! More

by MISSGUERRA2013@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iztan
Report | Print
Dec 13, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

December 12, 2023

Love the dealership people friendly and really low priceses found a truck for 10,000 less than 3 other dealers More

by lorenzocardenas4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Dec 13, 2023 -

Texan Buick GMC responded

We appreciate you for letting others know about your experience, Lorenzo! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, The Texan GMC Buick Team

December 11, 2023

I think the work is quality. However, customer service could be improved - better and more communication would be nice. More

by lauren.hutson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Dec 13, 2023 -

Texan Buick GMC responded

We would like to thank you for sharing this review, Lauren. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and encourage you to contact us if you would like to further discuss your visit. Sincerely, The Texan GMC Buick Team

December 10, 2023

Always had great service and very helpful service team. Seems like all employees are happy working their More

by WIDEBODY787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Dec 12, 2023 -

Texan Buick GMC responded

Thank you for your kind words. We feel our service department is what makes Texan GMC Buick special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Texan GMC Buick Team

December 10, 2023

Awesome customer service fast and friendly service agents clean facility willing to help in any way they can More

by W5DOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Dec 12, 2023 -

Texan Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Texan GMC Buick Team

December 10, 2023

Great service i will get back when i'm ready to get a new truck More

by victor.reachi8280
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
Report | Print
Dec 12, 2023 -

Texan Buick GMC responded

Victor, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Texan GMC Buick Team

December 09, 2023

Outstanding service and communication of any issues or recommendation provided were helpful and honest to me! More

by robertmendoza73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Dec 11, 2023 -

Texan Buick GMC responded

Robert, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Texan GMC Buick Team

December 09, 2023

The Customer service was very poor. Could never get intouch with the person that helped at first & our vehicle was not even done all the way when picked up. More

by zairahdz3090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Report | Print
Dec 11, 2023 -

Texan Buick GMC responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience in more detail. Sincerely, The Texan GMC Buick Team

December 08, 2023

Victor Figueroa is the reason I come to Texan Buick. My repair is always done right, he checks on my vehicle while it is being serviced. If I have any questions, he ALWAYS takes the time to help me unde More

by PAZZOLLINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None by name
Report | Print
Dec 09, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Victor was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Texan GMC Buick Team

December 07, 2023

Worked with Travis. .. He was very helpful and got me back into my truck within 2 days More

by SLACDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TRAVIS
Report | Print
Dec 07, 2023 -

Texan Buick GMC responded

Hello and thanks for the great feedback! We're very happy that Travis was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Texan GMC Buick Team

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