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Texan Buick GMC

Humble, TX

4.2
705 Reviews

18225 Eastex Fwy

Humble, TX

77338

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705 Reviews of Texan Buick GMC

February 06, 2024

Dealership is customer friendly, and the Advisors are professional, with excellent communication skills regarding service. More

by abolden4
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Advisor
February 06, 2024

Great Service Team, Especially Humberto and Abe! I am however very disappointed in how I was deceived by my sales person. I was told that my car came with park assist which included parallel parking More

by robbie.lynn1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto
February 06, 2024

Professional service recommended this dealership already Service was excellent completed in a timely manner no issues. Service dept let me know there were no issues with my auto with a video and voice More

by mswinn64
Recommend Dealer
Yes
Employees Worked With
Don't remember Juan
February 06, 2024

Prompt and professional service. Got my vehicle in and out on Saturday with time to spare More

by Cvalsin04
Recommend Dealer
Yes
Employees Worked With
Gunner
February 06, 2024

I referred a buyer and I didn't received my incentive I did tell the sales men about it but he said it was too late - the deal was done at the time the buyer bought the truck More

by janetly23
Recommend Dealer
No
February 06, 2024

Young lady white female Young white female with very great customer service ran out in rain to park my care close More

by Roshunda Keese Betty Gilliam
Recommend Dealer
Yes
February 06, 2024

Last two times I have had my oil change its taken up to 5 hours wait time. More

by Ramosc21
Recommend Dealer
No
February 05, 2024

The service was very, very fast. Itzel did a great job and was very professional. More

by daniel.estes
Recommend Dealer
Yes
Employees Worked With
Itzel
Feb 06, 2024 -

Texan Buick GMC responded

Daniel, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Texan GMC Buick Team

February 05, 2024

Polite,professional and prompt. Staff took the time to ensure all my concerns were taking care of. More

by jhollowell53.jh
Recommend Dealer
Yes
Employees Worked With
Service Department
February 04, 2024

I’ll only recommend it because they had the actual vehicle I was looking for. Other than that, I’d have gone to one closer to home. They did not “make-ready” my new vehicle as promised. More

by jmkelley08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
These are not the employees I worked with.
Feb 05, 2024 -

Texan Buick GMC responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Greg Wilhelm, General Manager gwilhelm@texangm.com

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