Terry Labonte Chevrolet

MY OPINION: NOT TRUSTWORTHY - BAIT AND SWITCH I contacted this dealership for a new Camaro advertised at the "Internet Price" of $28,035 on AutoTrader.com. In addition, I received an email from th I contacted this dealership for a new Camaro advertised at the "Internet Price" of $28,035 on AutoTrader.com. In addition, I received an email from the dealership that confirmed the "Internet Price" of $28,035. I sent email and asked for the final quote with tax, tags, and doc fee. The final verbal quote given on the phone was over $36,000. NC tax rate is 3% ($841.05) which means the doc fee must be over $7,000. What a runaround and waste of time. UPDATE: The dealer's EGM explained that in order to get the "Internet Price", the buyer must qualify for all discounts (which was not explained in the advertisement). He offered to sell the car for $32,035 - which is $4,000 more than the "Internet Price" that was advertised. While I appreciated the offer, it still was not the "Internet Price" advertised. More

Buying a new car My sales consultant, Joel Adams, is very well versed on product and procedure , thereby making the experience most pleasing. I felt right at home with My sales consultant, Joel Adams, is very well versed on product and procedure , thereby making the experience most pleasing. I felt right at home with the Bowtie Brigade. More

Phil Williams Great salesperson, Phil Williams! He was knowledgeable, personable and friendly. I highly recommend anyone working with him to find your next car. He Great salesperson, Phil Williams! He was knowledgeable, personable and friendly. I highly recommend anyone working with him to find your next car. He gave great customer service. More

2019 Equinox Purchase James Weinberger was very friendly and professional. He made our first purchase at Terry Labonte Cheverolet a great experience. Joe & Nancy. Thank you James Weinberger was very friendly and professional. He made our first purchase at Terry Labonte Cheverolet a great experience. Joe & Nancy. Thank you James. Great Job? More

Very bad experience with service department I took my 2007 Trailblazer in because the factory installed trailer hitch was having a problem. My trailer brake lights and brake lights were working I took my 2007 Trailblazer in because the factory installed trailer hitch was having a problem. My trailer brake lights and brake lights were working but the trailer running lights were not working. I had an 8am appointment and dropped the SUV off at 8am. I was told there would be a $100 diagnostic fee but would go towards the cost of the repair. After 5 hours, I was called and told there was a blown fuse replaced. I was also told that I had a license plate light and side marker light out did I want them replaced. I said yes. Two hours after the initial call I had not been called back, so I went to the dealership and they were still not done with the vehicle. After another hour, they came and got me and said the vehicle was ready and the fee was $185. Two blubs and a fuse, $185. Two days later I plugged the trailer into the SUV and nothing worked on the trailer. I made another appointment to get the vehicle looked at and again they said there was a blown fuse. They replaced the fuse and I went home to see if things with the trailer were ok and again nothing worked on the trailer. This was Friday, so on Monday I called and spoke with advisor and told him nothing was working. He told me he would speak to his technician and call me back. Over a week went by so I called back again and told them that the advisor had not call me back. I told the new advisor about the issue because the previous advisor was out for a few days, and they looked me up in their system and found my invoice. She said she would speak to a technician and call me back in about an hour. A whole day has passed and I have not heard from her. This service department is not reliable or dependable. My SUV is still not fixed and I don't think anyone cares. They more than enough money on a less than one hour job and they are done. I would not recommend this service department to anyone. More

Sales experience I came in to buy a car an Mike Lee helped me. The experience was great, Mike was very knowledgeable. I’ll be sure to recommend Mike Lee to my friend a I came in to buy a car an Mike Lee helped me. The experience was great, Mike was very knowledgeable. I’ll be sure to recommend Mike Lee to my friend and family. More

Truck Buying I was dreading finding a newer vehicle. After shopping on line I was even more aggravated. Terry Labonte called me and we set up an appointment for me I was dreading finding a newer vehicle. After shopping on line I was even more aggravated. Terry Labonte called me and we set up an appointment for me to come shop. Mike was very helpful in hunting what was within my budget on other lots. We found one that met the criteria of what I needed. Mike was very efficient in getting the truck brought to Greensboro and getting it checked out again for me. I purchased the truck and got a great service warranty with it. I love my new GMC truck and I want to say a special thank you to everyone that helped me with this purchase at Terry Labonte Chevrolet. More

A/C is off due to high engirne temp. I had my father take the car in for service. To our surprise it was the thermostat and it was under warranty. How many service centers would tell a I had my father take the car in for service. To our surprise it was the thermostat and it was under warranty. How many service centers would tell a customer that? Only Terry Labonte Chevrolet. Thermostat fixed and for no charge. My father said that the service people were great and they did a wonderful job. We also had them do a oil change. Thank you guys More

Great experience Joel Adams went out of his way to find us a car that met our needs and budget. Everyone from Joel to the finance manager were very professional and he Joel Adams went out of his way to find us a car that met our needs and budget. Everyone from Joel to the finance manager were very professional and helpful More

My recent car purchase-Cheryl King A Wonderful experience with this dealership. I found a used car and am extremely satisfied. This was the best car buying experience i ever had. A Wonderful experience with this dealership. I found a used car and am extremely satisfied. This was the best car buying experience i ever had. More