Mr Berger was great and got me a good deal and Jay talked to the banks to get the best rate possible

My service advisor Morgan was excellent. She went out of her was to explain everything that was done. I even liked the video. Thanks

I am very disappointed with the service I received at Terry Labonte Chevrolet. I brought my vehicle in with two damaged tires on the driver side and specifically requested that the new tires be placed on the front, since the car is front-wheel drive. My request was ignored, and only when I picked up the vehicle was I told the tread difference was “marginal.” Additionally, the tire pressures were inconsistent after the service—41 PSI on the driver side where the new tires were installed, and 37 PSI on the passenger side—even though the label on the driver’s door specifies that all tires should be set to 42 PSI. This lack of attention to detail is unacceptable for a dealership service department. It is also important to note that I checked the pressures when the tires were hot, after driving approximately 60 miles at highway speed. I also paid for a four-wheel alignment, but the documentation I received was incomplete. The “before” section was blank, and the report only showed acceptable ranges rather than actual starting values. This left me questioning whether the alignment was even necessary. Between ignoring my instructions, inconsistent tire pressures, and incomplete documentation, I left frustrated and distrustful. Transparency and respect for the customer were missing from this experience.

Izik was very helpful, knowledgeable, and professional in assisting us with acquiring our new vehicle! He made the process smooth, timely, and enjoyable.

Izik B. was fantastic! Everything was a smooth process from the start. We love our new truck and appreciate the help!!

Thanks to Steve for the great service and shout out to Eric Hendren a great tech. Thanks to Quick lube dept for the fine service