Terry Labonte Chevrolet

Excellent People Thank you Terry Labonte! They have great people and excellent prices. Joey helped me get into a truck of my dreams. Will be back again. Thank you Terry Labonte! They have great people and excellent prices. Joey helped me get into a truck of my dreams. Will be back again. More

Great experience I never like buying new vehicles. You have to fight for a decent deal and threaten to walk before most dealers will get serious. However, my experien I never like buying new vehicles. You have to fight for a decent deal and threaten to walk before most dealers will get serious. However, my experience with Michael Thomas at Terry Labonte Chevrolet was exceptional. I went in looking to make a deal on a vehicle for my wife and a truck for myself. I knew what I wanted for our trades and what the fair market value was for each. I didn’t have to fight for a good deal. They were honest with me the whole way through the process and there were no surprises. What they quoted me was what I paid. Can’t ask for better. More

Excellent experience The dealer was really nice and an amazing person to work with. From the beginning to the end everything went smoothly at a steady pace. The dealer was really nice and an amazing person to work with. From the beginning to the end everything went smoothly at a steady pace. More

My salesman, Phil Williams was amazing. "OMG! Great experience and Sales Person Phil Williams!! " My 2012 Buick Lacrosse has steadily been depreciating. The smooth process from the telephon "OMG! Great experience and Sales Person Phil Williams!! " My 2012 Buick Lacrosse has steadily been depreciating. The smooth process from the telephone call setting up an appointment until the time I met Phil Williams, my salesman, my experience was wonderful. I am still smiling and thanking to God that he allowed me to walk in the doors of Terry Labonte. The entire process was amazing. These guys worked together like a team who cares about their customers. I feel like I'm apart of the Terry Labonte Chevrolet family now. Thank you Phil for being so kind and amazing. More

Wasted three hours Straight to the point 2 stars because this dealership wasted my 3 hours! 1* for the appearance and cleanliness of the facility [I'll give them a brea Straight to the point 2 stars because this dealership wasted my 3 hours! 1* for the appearance and cleanliness of the facility [I'll give them a break for having their music blasting inside the showroom like it was a night club]. 1* because my sales person (Jonathan) was accommodating, friendly, and apologetic [keep reading]. Earlier today [August 24, 2019] I inquired about a 2011 Mazda 3 online and this particular vehicle was posted on their website and several others (i.e. AutoTrader, etc). My assumption was that this car is ready for sale, why else would you put an ad of a vehicle not ready for sale? In any case, I was contacted by Brandon and was asked when would I like to stop by and check out the vehicle, I informed him of a time - great I'm excited. An hour after breakfast, I checked the distance, the dealership was actually 1.5 hours away I called Brandon again and informed him that I will be onsite at 1PM instead of the originally scheduled time - no problem, no mentioned of possible caveats with the car - keep reading. I drove an hour and half through traffic and downpour the entire way to the dealership, I get there and it was still raining. I asked to have the car moved to a covered area because there's no way I can really inspect the vehicle under a downpour. My sales person (Jonathan) tried everything to get the car moved to a covered area without luck, it's fine - went out in the rain anyway and checked out the Mazda3. Few things to notice right away - the car was filthy dirty outside. Opened the car, it's not any better. Still smell like the previous owner, still has the dirt and their grime all over the car. The dash was coming off/damaged, and the airbag light was on when I finally turned on the car, front Bose speakers aren't working, the air dampers in the lower front bumper is cracked. In short, the car isn't ready for showing! I test drove the vehicle and despite the noticeable issues mentioned above, I'm still impressed of how how the car drove, and I'm avid Mazda fan so I'd be ready to make the sale, but...................................................... So we get back inside and started discussing sale, but first - they need to address the issues I mentioned. Jonathan spoke with his Manager and they both agreed they will head to the service department to determine how much all of the "issues" will cost. About 10 minutes later he comes back stating that they "cannot sell me the car because they have to check on the airbag light". Mind-blowing!!! Of course I already knew that the car isn't ready, but the biggest annoyance to all this experience is the fact the dealership is trying to remain proactive by posting a vehicle that isn't ready for sale! Who does that? In any case, this dealership wasted my three hours that I can't get back. The worst part, not a single Manager came out to talk to me an apologize about the entire situation knowing I drove from afar. To the Management, if you are reading this - change your practice. Do NOT post any vehicle in your lot that isn't ready for sale. Only shady business practice those tactics to lure potential buyers in because of the low price. If you value your time, then consider how customer/buyers also value their time particularly if they drove from a distance and not around the corner. More

Great Job I want to thank Joel Adams and Rob Silers for helping us get the car we wanted and the payment at a reasonable price. We appreciate the time y’all put I want to thank Joel Adams and Rob Silers for helping us get the car we wanted and the payment at a reasonable price. We appreciate the time y’all put into us yesterday. Thanks from Patty Bass and Keith Locklear. More

Wow!!! I came in to this dealership just to look at cars I might buy in the next year. I know my credit wasn’t the best and I am still working on it. I found I came in to this dealership just to look at cars I might buy in the next year. I know my credit wasn’t the best and I am still working on it. I found a used Equinox I liked and test drove. I wanted my payments on the Equinox to be 300 or less. It came out to much more. I was beaten and ready to leave. Then Chad, one of the kindest and helpful salesman I have ever met, showed me a new Equinox. By the time I was done, Chad had gotten me a new car with lower payments than the used. He knew I wanted the Equinox and found a way for me to get it. GO SEE CHAD!!! He works miracles. More

Great Experience Nick and Rob Silers got the job dobe for me. Came in looking for a straight up no BS experience and they delivered. I will be back...Thanks guys! Nick and Rob Silers got the job dobe for me. Came in looking for a straight up no BS experience and they delivered. I will be back...Thanks guys! More

Awesome dealership and kind friendly staff! Willing to work with you and help you find a vehicle your looking for! Will come back for future purchases dealership and kind friendly staff! Willing to work with you and help you find a vehicle your looking for! Will come back for future purchases More

Buyer Beware I brought a car from this dealership. Now I'm having trouble getting tags for the car because they didn't take care of the paper work. I have called t I brought a car from this dealership. Now I'm having trouble getting tags for the car because they didn't take care of the paper work. I have called this dealership. All they can say we will call you back. I haven't heard from them yet. It's going on day 2. More