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Terry Labonte Chevrolet

Greensboro, NC

4.7
414 Reviews

1401 Bridford Parkway

Greensboro, NC

27407

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Showing 414 reviews

February 25, 2022

I got a dodge truck for sale this dealer says if you have title and vehicle in your possession it will take 10days to get your money sellers beware I would skip this dealership if I was trying to sell a vehi More

by Dodge truck
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Used car Manager
Mar 03, 2022 -

Terry Labonte Chevrolet responded

Mr. Dodge Truck, that is incorrect. If you have a free and clear NC title we can have you a check in 3 days. If you have liens or out of state titles it can take longer. We apologize if anything else was communicated.

Mar 03, 2022 -

Dodge truck responded

Not true I repeat not true you have reviews saying different A customer of yours testified and said it took him months to get his money after selling Terry LaBonte Chevrolet In Greensboro North Carolina I don’t trust Terry Lavonnie Chevrolet in Greensboro North Carolina Where does it make sense when I have the vehicle in my possession and the title in hand and it takes you three days to get me a check I know that’s a lie

Mar 03, 2022 -

Dodge truck responded

Let’s do it like this I’ll show you the truck show you the title and I keep possession of both of them until you produce a check send me a picture of the check and will do business like that I know you’re not interested because Terry LaBonte Chevrolet in Greensboro North Carolina is trying to live a wine life on a beer budget thanks Mr. Dodge truck owner

February 22, 2022

The service department is amazing. I won’t take my cars anywhere else. Jimmy Soto is super nice and helpful. More

by krystalmoore92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Soto
Feb 24, 2022 -

Terry Labonte Chevrolet responded

Krystalmoore92, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

February 09, 2022

Upon my visit I was promptly greeted with a friendly smile by Roddy Mckenzie. He ensured that I was given all the information I needed to make an informed decision. Not pushy and very efficient with More

by rtr685prov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roddy McKenzie
Feb 11, 2022 -

Terry Labonte Chevrolet responded

Rtr685prov, thank you so much for your high rating! Thank you again for leaving us this response!

February 09, 2022

Upon my visit I was greeted by Roddy W Mckenzie with a big smile who went above to ensure that My needs were met and exceeded. Big Thank you to Roddy and the team at Terry Labonte chevy More

by rtr685prov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roddy McKenzie
Feb 11, 2022 -

Terry Labonte Chevrolet responded

Thank you so much for your positive comments about Terry Labonte Chevrolet! Thank you again for the great review!

February 04, 2022

Came in looking for a new Chevy Silverado and was helped by Alex Baker. He was very knowledgeable and helpful. More

by Bruce Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Baker
Feb 07, 2022 -

Terry Labonte Chevrolet responded

Bruce Smith, thank you for the high star rating! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

February 04, 2022

I received a great deal from Terry Labonte Chevrolet. I was looking to replace a vehicle and had a hard time finding a Silverado. After searching online I was able to locate one at the dealership. Bryan More

by Mirna1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Matthews, Matthew Murphy
Feb 07, 2022 -

Terry Labonte Chevrolet responded

Mirna1989, we're happy you found our staff to be so supportive during your experience here at Terry Labonte Chevrolet. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 03, 2022

Very transparent. Their website was very easy to figure out. I met Austin when I arrived and he had the car I called about pulled up out front. Their pricing was very fair compared to the other dealers I v More

by Happy Silverado!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Rice
Feb 05, 2022 -

Terry Labonte Chevrolet responded

Happy Silverado!, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Terry Labonte Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2022

DO NOT BUY FROM THIS DEALERSHIP!You will be lied to DO NOT BUY FROM THIS DEALERSHIP! You will be lied to numerous times! Let's talk about this horrible truck buying experience that I've had over t More

by calhoun0523
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales, Sales Manager, Fianance
Feb 04, 2022 -

Terry Labonte Chevrolet responded

We are sorry your experience was not what you wanted. We will get with the team to use your feedback to improve. It does appear that you are still confused on the standard features on the truck you purchased. You can see that the features you are requesting are not standard by simply using the build feature on the Chevrolet website. We were happy to let you return the truck and offered to build one with you to your liking. You declined this offer. We still stand ready to assist if you would like to order your LT truck with the optional rear seat with the storage package. Link to the build feature is here. Scroll down to interior and you will see that on the LT trim level the "Cloth rear seat is with storage package" is available, not standard. https://www.chevrolet.com/trucks/silverado/2500hd/build-and-price/trim/compare/trims/table?section=Highlights§ion=Interior&styleOne=420632. You will find that you must add the Convenience package 2 to get the option you want. Have a wonderful day.

January 31, 2022

Awesome sales staff and very knowledgeable service department. I have never had a bad experience at this dealership. More

by Boyd64010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Samual Thompson, Bobby Lemmons
Feb 02, 2022 -

Terry Labonte Chevrolet responded

Boyd64010, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 30, 2022

The sales staff is phenomenal. They mad what is normally a very stressful, very pleasant. More

by Anoel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Rice, Gene Kenney
Feb 02, 2022 -

Terry Labonte Chevrolet responded

Anoel, thank you for your kind review; we are happy to pass along your comments to the team here at Terry Labonte Chevrolet! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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