Terry Labonte Chevrolet

Steven Wright in the commercial sales department is hands down the best salesman in the dealership. Ask for him!! Also thank you for helping me on my purchase of my new 2024 Silverado!! down the best salesman in the dealership. Ask for him!! Also thank you for helping me on my purchase of my new 2024 Silverado!! More

Salesman Mike Wilborne was unprofessional, He called many times wanting me to come in about buying a car. He did sell me a car so I thought I was obligated. Let me point out. The car I bought was a no braine times wanting me to come in about buying a car. He did sell me a car so I thought I was obligated. Let me point out. The car I bought was a no brainer and he didn't sell it to me. It sold itself. I had come in twice to buy a car. Both times he was not there during his scheduled work time. On the third time he refused to aid in ANY discounts or incentives. I have an excellent credit rating and was told that I did not qualify for the 2.1% finance option they had. LET ME POINT OUT THAT I HAVE BOUGHT OVER $250,000 WORTH OF CARS FROM HENDRICKS MOTORS IN 4 YEARS!! Mike again was not in at work. Another eager salesman came to help me and plugged in all my cars numbers, personal info and even had my car appraised. All Mike had to do was give me numbers. Mike arrived 45 minutes later. He was very cocky and acted like he was the bomb. He told me it would just be a few minutes and he would be ready with what I needed. 30 minutes went by. I was playing games on my phone. He came by and said 5 more minutes. I told him that I had to leave within 40 more minutes to pick up my kids. 20 minutes went by and he directed me to his desk where he pulled up the info the other salmon plugged into the computer. Mike had no numbers for me. He had no clue about what I was seeking even after having a conversation about it 1 hour past. AFTER 2 HOURS, I got up and walked to the center enclosed room where he was inside jaw jacking with employees. I asked for my keys and said that I had to go. Again he said Im trying to get you the best deal, give me 5 minutes. I told him that he had 2 hours and I had no numbers. He tried to say that they just finished appraising my car for a trade. I advised that I watched them repack my car from appraising it 1.5 hours ago. I told him that he wa unprofessional and the worst salesman ever. I told him that he lost a sale of a $50,000 car today. I obtained my keys and he followed me out trying to say that he had numbers and was working for me I told him to F off because he had waisted 2 hours of MY TIME and that MY TIME was valuable! I further went on telling him Id rather speak with the helpful young salesman I spoke with earlier. That salesman was outside with me and Mike began telling him to go inside. He began pushing the salesman to the doors of the building. I told him to get his hands off the salesman and for him to go away. He then began to tell me to leave etc. I was loud and yet no manager came out to help out. I had a nice crowd watching but NO ONE WANTED TO HELP. Mike then cursed me and I reminded him that he was doing the same as I but he was the employee. Again, no managers came out to help. I watched Mike go inside and begin to talk with a man dressed differently than the rest. I assumed it was a manager. I walked inside and asked if he was the manager. He stated that he was one one the truck department. Upon asking his name, I was told it was Travis welbourne. I explained the situation to him. He acted like this was no big deal. I told him no less than 5 times that I had been waiting now over 2 hours and have not even got any numbers for my potential purchase or trade only to be repeatedly told to wait. Finally the lightbulb seemed to click at the fact that after 2 hours nothing had been done to assist me. He then gave me his name and number saying for me to call him and he would ensure that the younger man would assist me in the future. Umm wait what?? Me call him?? I never received an apology. I should not be the one reaching out to anyone. In fact, I should be the one being reached out to by the dealership. My time was wasted. I was given the run around by Mike Wilborne and cursed at. He is very unprofessional and does not reflect what I believe this dealership wants as a reputation. It shouldn't matter how much a person spends to be treated this way. The negative feedback by word of mouth, yelp and reviews will impact this dealership sales. More

Carver Williams is quite literally the best car dealership representative I have ever encountered! He was incredibly patient, understanding, empathetic, and he possesses superlative knowledge on al dealership representative I have ever encountered! He was incredibly patient, understanding, empathetic, and he possesses superlative knowledge on all things cars! I highly recommend working with him! Also - he deserves a raise :) More

If you think the online price is anywhere close to what you will get at the dealership you are in for a surprise. The price for the vehicle I was looking at online was 21,640. Add in the $699 doc fee, tax you will get at the dealership you are in for a surprise. The price for the vehicle I was looking at online was 21,640. Add in the $699 doc fee, tax tag and title and you are at about 23,500. Using their trade value calculator, it produced a value of about 3k. They also offer $500 off any deal for filling out a web form. Now when they presented an offer, they added 25% to the vehicle price and cut the trade in value to 1/3. Complete waste of my time and a two-hour drive. The salesperson was very nice but his hands are tied by the people in the secure glass cubicle in the middle of the showroom. They get away with these prices online with disclosures. The practice is not illegal but it is definitely unethical. I walked away saying this will be my last trip to a dealership due to price gimmicks. I am fine buying from individual sellers from now on.     More

When mine family and I arrived the salespeople outside were courteous and greeted us coming in were courteous and greeted us coming in More

My husband and I worked with our friendly salesman Tony to purchase a used vehicle. We both have excellent credit and we had our own financing, however Tony convinced us to let the dealership try for a bet to purchase a used vehicle. We both have excellent credit and we had our own financing, however Tony convinced us to let the dealership try for a better rate. Instead of better it was worse, then we had to inform them we wanted to use our financing. In our opinion, a lot of time was wasted on unnecessary things. More

Roddy McKenzie took the time and had patience and listened to ensure he met my needs. I recommend him listened to ensure he met my needs. I recommend him More

My husband & I had a wonderful experience buying a new car from Terry Labonte Chevrolet in Greensboro, & specifically with Joey Zemola in sales. Joey was super helpful walking us through the process of or car from Terry Labonte Chevrolet in Greensboro, & specifically with Joey Zemola in sales. Joey was super helpful walking us through the process of ordering a 2023 Bolt EUV with the features & color I wanted. He ran us through all the options & accessories, but never pressured us to add things we didn’t want. The dealership was able to deliver my car is about 2 months, MUCH faster than others told me it would take. Joey gave us a thorough tutorial on operating the car, & Jonathan Smith took good care of us for the financing, What a great experience! Everyone was so nice. I can’t say enough about how happy I am. You should definitely consider Terry Labonte Chevrolet, & ask for Joey Zemola in sales. More

Rome did an amazing job with making me and my wife comfortable doing the purchase process for my truck. Ask for Rome for a great nonaggressive experience. comfortable doing the purchase process for my truck. Ask for Rome for a great nonaggressive experience. More

Everyone at the dealership was first class. I had the privilege of working with Roddy McKenzie absolutely one of the best experiences ever at a dealership the fact of being a great person enhan I had the privilege of working with Roddy McKenzie absolutely one of the best experiences ever at a dealership the fact of being a great person enhanced our visit then he made it happen and we left in a new 2023 Colorado Z71 I’ll refer to Terry Labonte from now on thanks More