Back

Terry Henricks Ford

Archbold, OH

4.4
368 Reviews

904 Stryker St

Archbold, OH

43502

Directions

By Type

368 Reviews of Terry Henricks Ford

April 30, 2020

Easy purchase, no complaints. Finance department is easy to work with. Salesman was helpful and professional. Very helpful with questions after purchasing. Would recommend them for your needs. More

by Clark
Recommend Dealer
Yes
Employees Worked With
Morgan Roth, Alex Bennett
March 24, 2020

car purchase they were patient with me . gave me time to make my own decision. they did keep in touch through email and some phoning. thank you More

by wennof
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Roth, Alex Bennett
March 14, 2020

Great Experience at Terry Henricks Ford with Alex Bennett We had been looking for a good used F150 for awhile and it just so happened that Terry Henricks had the truck that turned out to be THE ONE! We calle More

by kakx2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There was a gentleman in the Service area the day we came to look that helped us as well and he was great too!!, Nate Rose, Alex Bennett
Mar 16, 2020 -

Terry Henricks Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 08, 2020

I really enjoyed my time test driving 3 different trucks. The salesman took time to work with me and answer all of my questions. Look forward to returning once vehicle is detailed. More

by Jon
Recommend Dealer
Yes
Employees Worked With
Alex Bennett
Mar 17, 2020 -

Terry Henricks Ford responded

Thank you Jon we appreciate you sharing!

March 06, 2020

Top Notch Customer Service I take my F150 to Rich's and they pick my truck up from my place of work and have it back to me by the end of the day, so convenient! Plus the people More

by clapp0965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Garvin, Mark Schroeder
Mar 17, 2020 -

Terry Henricks Ford responded

We appreciate your continued trust in Terry Henricks Ford - thanks for the 5-Stars!

March 05, 2020

great job Great people they picked up my truck got the work done and returned it when they were done. I use them for all work on my trucks. More

by zacksrecycling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Garvin, Alex Bennett, Jason Lee
Mar 25, 2020 -

Terry Henricks Ford responded

Thanks so much for the 5-Star review!

March 02, 2020

Honest, Accountable, and Friendly Upon arrival we were approached by a very friendly team member who helped us find the salesman we spoke to on the phone. The salesman, Alex, was quick More

by F-150 Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan Roth, Alex Bennett
Mar 05, 2020 -

Terry Henricks Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much again for your feedback on Alex and the team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road. Drive safe!

February 24, 2020

an appt to fit my schedule, work done well and back on the road reasonable time in waiting room a cup of coffee and a bag of popcorn More

by mcc
Recommend Dealer
Yes
Employees Worked With
Jake Garvin
Feb 26, 2020 -

Terry Henricks Ford responded

Thank you so much for taking a minute to share - it's greatly appreciated!

Mar 05, 2020 -

Terry Henricks Ford responded

Hello, thank you for your positive review! If there’s anything we can do to change your 4 star experience into a 5 star one, please let us know! Take care and safe travels.

February 18, 2020

Jay was great to work with. I was 3 hrs away, and he had the truck ready. Morgan was great to work with as well. More

by Adam VanNote
Recommend Dealer
Yes
Employees Worked With
Morgan Roth, Jay McNeal
Feb 18, 2020 -

Terry Henricks Ford responded

Thank you so much Adam. Great to read you had a good experience!

Mar 05, 2020 -

Terry Henricks Ford responded

Adam, thank you for your wonderful response to the quality of service Jay and Morgan provide! Please let us know if there is ever anything else we can do for you. Safe travels!

February 15, 2020

Great place. The car was exactly as described. Thanks for the quick in and out. Would buy from them again. Really appreciate the videos that were taken and sent to us. More

by pletcherta
Recommend Dealer
Yes
Employees Worked With
Morgan Roth, Chris Weiss
Feb 17, 2020 -

Terry Henricks Ford responded

Thanks so much for sharing!!!

...
4
...