Terry Henricks Ford

Adrienne was amazing! My husband and I came from out of state for “the perfect truck”. We searched online and locally with no luck finding the exact truck we were looking f My husband and I came from out of state for “the perfect truck”. We searched online and locally with no luck finding the exact truck we were looking for with the options we desired. We called and spoke with Adrienne Emmons. She went well above and beyond via phone assuring us the long drive was worth making to drive/purchase this vehicle we found at their dealership online. Once we arrived (not long before closing time) Adrienne worked with us, one of three different couples all at the same time, making sure neither of us were left unattended or felt abandoned. The whole process was a breeze. She was so knowledgeable, courteous, and just a wonderful person to work with!! We will make the long drive again just to work with her! Thank you Adrienne!! We then did a quick meet and greet and signed paperwork with Morgan who was also wonderfully kind and knowledgeable! Thank you Morgan!!!We are so thrilled with our F150!! More

Small town dealership This is a very nice dealership with great people in a small town. They were very helpful friendly and kind. They made sure everything went wonderful a This is a very nice dealership with great people in a small town. They were very helpful friendly and kind. They made sure everything went wonderful all the way too suggesting places too eat. I'm sure we will be back. More

Great experience very simple process Great hassle free experience. With both sales and credit department.. vehicle was exactly as described... They went to work for us and obtained the be Great hassle free experience. With both sales and credit department.. vehicle was exactly as described... They went to work for us and obtained the best sale price and financing.. thanks again More

service on my truck i took my truck in for first time oil oil change and service . i was very happy with how i was treated , speed at which it was done and quality of w i took my truck in for first time oil oil change and service . i was very happy with how i was treated , speed at which it was done and quality of workmanship thank you More

Great Service from the entire team! Korey and the entire Terry Henricks team made our car buying experience seamless and personal. They all went out of their way and we really appreciate Korey and the entire Terry Henricks team made our car buying experience seamless and personal. They all went out of their way and we really appreciate it! We love our new car. Thank you. More

Used vehicle purchase Overall my experience with Alex was very pleasant and professional. I would recommend him to friends and family when looking to purchase a vehicle. It Overall my experience with Alex was very pleasant and professional. I would recommend him to friends and family when looking to purchase a vehicle. It was also a pleasure working with Morgan for the financing. Thank you very much! More

New vehicle purchase was pleasant! We purchased a new Ford Edge and the experience was very positive. Cody Caudill and the rest of the staff were friendly and very easy to work with! W We purchased a new Ford Edge and the experience was very positive. Cody Caudill and the rest of the staff were friendly and very easy to work with! We also enjoyed talking with other staff members during our time at the dealership (Alex & Morgan) and were treated very professionally by all three! More

Straight Forward Approach Being upfront and honest is the best way to seal a deal with me. Although I am sometimes hard to deal with, Adrienne was able to understand the reason Being upfront and honest is the best way to seal a deal with me. Although I am sometimes hard to deal with, Adrienne was able to understand the reasoning to my doubts equating to financing. The vehicle buy was quick and painless with no pressure to buy things that were not absolutely necessary. I have no complaints about anything to do with the sale of my new vehicle. However, as a prior car detailer, the vehicle's windows were poorly cleaned before the vehicle was sold. Rest of the vehicle was flawless. This will not hinder my future dealings with this company. More

Oil Change I had an oil change on 11 September 2018. It went well. Great people and fast, easy service. The waiting area is nice. You can get freshly made po I had an oil change on 11 September 2018. It went well. Great people and fast, easy service. The waiting area is nice. You can get freshly made popcorn. There is a TV as well. More

Long wait Made an appointment online as directed only to wait an hour and a half before a simple oil change even began. Would have appreciated a call in the mo Made an appointment online as directed only to wait an hour and a half before a simple oil change even began. Would have appreciated a call in the morning if the service department was overbooked etc, More