Terry Henricks Ford

The customer service was great! Replied to emails promptly, explained what they repaired patiently and thoroughly, and kept true to their estimate. Pleased with the outcome of their Replied to emails promptly, explained what they repaired patiently and thoroughly, and kept true to their estimate. Pleased with the outcome of their work. More

I have leased 4 vehicles from Adrienne over the past 10 years. She’s always been great to work with and nice to see her move into finance. years. She’s always been great to work with and nice to see her move into finance. More

I planned to come in and purchase a truck, I would have purchased no matter the dealer. The dealer experience was just a little lackluster. It was all about getting me out the door. We didn’t get a chance purchased no matter the dealer. The dealer experience was just a little lackluster. It was all about getting me out the door. We didn’t get a chance to test drive or really fully inspect the vehicle. The salesperson slid in a paint protection plan early in the deal, which I forgot about until the final running of the numbers. I could have pulled it out, but it was just too much hassle at that point to mess with it. Negotiations and paperwork took over 4 hours, but it was again all focused on getting the deal done and gone. More

Always great service, everyone is so helpful. Adrienne goes out of her way to make your experience great! Adrienne goes out of her way to make your experience great! More

It was due for an oil change so we took it in. While there I asked one of the guys if they could show me where to put the jack once it was up on the lift. They said yes and they were very nice ab While there I asked one of the guys if they could show me where to put the jack once it was up on the lift. They said yes and they were very nice about it. I am sorry I forgot he name , because he took the time to explain why the jack goes where it goes. I asked them to check our spare tire and they were happy to oblige. And also we like to talk to our salesman he is AWESOME and that would be Alex Bennett. More

Very knowledgeable employees and very caring. Explained everything in detail. I love Terry Henricks Ford, they treat me right. Explained everything in detail. I love Terry Henricks Ford, they treat me right. More

Overly satisfied. Cory made the appointment as long as my car runs I'm happy about it 😁 Cory made the appointment as long as my car runs I'm happy about it 😁 More