Terry Henricks Ford

Good dealership, great service! Everyone was so friendly and I enjoyed working with them on this deal. Everyone was so friendly and I enjoyed working with them on this deal. More

They replaced my timing chain, gears, twin turbo and manifold in 2023. Come 2024, I find out that they rolled the gaskets under my valve covers, resulting in failure and a major oil leak from both valve manifold in 2023. Come 2024, I find out that they rolled the gaskets under my valve covers, resulting in failure and a major oil leak from both valve covers. They wanted me to pay $1500 to fix the damages they caused. Not happening. I went to a local mechanic that actually stands by their work. When I she'll out almost $14k for repairs, I expect you to stand by your work. They failed big time. Now I'm hoping they didn't mess something else up. More

Since my first visit with the service department and parts, I have had excellent service and found the techs are very knowledgeable and courteous. They let you explain your situation without completing parts, I have had excellent service and found the techs are very knowledgeable and courteous. They let you explain your situation without completing your sentences for you. Highly recommend checking them out for yourself. More

Very helpful, since I was long distance Jared sent be a video of the truck and made note to point out and bumps and scratches. Adrienne kept her promise and got me out of the dealership in record time. video of the truck and made note to point out and bumps and scratches. Adrienne kept her promise and got me out of the dealership in record time. More

Got me into the truck I wanted for the payment they also worked late to make it happen worked late to make it happen More

Great dealership bought three vehicles in the last four years . If we have any questions or concerns, we call and And we get our answers.. very impressed… thank you, Jim years . If we have any questions or concerns, we call and And we get our answers.. very impressed… thank you, Jim More

This has been the smoothest and easiest car buying experience I’ve ever had, and I had the vehicle shipped to a California! Scott Judge and Adrienne Cargle guided me every step of the way to ensure a experience I’ve ever had, and I had the vehicle shipped to a California! Scott Judge and Adrienne Cargle guided me every step of the way to ensure a smooth transition and went above and beyond the call of duty. Scott sent me numerous detailed videos of the vehicle prior to purchase and even met my request and had the vehicle put on a lift so I could get a clear look of the undercarriage. Adrienne provided the proper documentation in order to take care of my registration and title here in California. This has saved me many hours at the CA DMV which is never a pleasant experience. Scott looked after my vehicle and met my carrier day of pickup. My vehicle arrived completely detailed and n excellent condition. More

I tried to buy two vehicles from them, was treated like an idiot and told by the salesman how much money they were losing on the vehicle that I was buying. I asked him to give me the best price out the doo an idiot and told by the salesman how much money they were losing on the vehicle that I was buying. I asked him to give me the best price out the door, and all he could do was tell me how much money they were losing. I didn't ask that I asked for a price. The vehicle was $58,000 and some change, it had three brand new tires on there and one that was about bald which was from a different manufacturer. I asked him if they could replace the tire, I did not say for free or anything else, and then he went on another tirade about they were losing over $4,000 of the vehicle and they would put no more money into it. I was buying this to transport school children in, and I needed a tire on it, and a price. Not playing games, not doing the salesman ploy. I then sent several messages online and was never able to get through to anybody else, or have anybody call me back. We were buying a transit van, and a car for driver's ed. Roughly in the neighborhood of 85 to $90,000. I guess if you can afford to let those kind of deals walk away from a local school district that tries to shop local, then you must be doing really well. More

Henrich's Ford has always been very professional and trustworthy. I have been going to them for years and have never felt cheated or unimportant. They have always provided top notch service and customer trustworthy. I have been going to them for years and have never felt cheated or unimportant. They have always provided top notch service and customer relations are outstanding! More