Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,243 Reviews
Call Service Center (320) 348-7985

1,243 Reviews of Tenvoorde Ford - Service Center

Sort by
February 09, 2025

My concerns were addressed quickly and kindly. I was frustrated and they listened and came up with a plan to improve service that was upsetting. More

by dcharms
Recommend Dealer
Yes
Employees Worked With
I don’t remember a name, I’m referring to the guy that called me about my concern.
Report | Print
Feb 10, 2025 -

Tenvoorde Ford responded

Hi, Thank you for sharing your experience! We're glad to hear that your concerns were addressed promptly and with care. Your feedback is valuable, and we're committed to continuously improving our service to better meet your needs. We appreciate your patience and look forward to assisting you again!

February 08, 2025

I had a great experience buying my truck and also had a great pleasure with the service department More

by j.lynchbeech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Tenvoorde Ford responded

Hi, Thank you for sharing your experience! We're so glad to hear that both your truck purchase and service department experience were great. We truly appreciate your business and look forward to serving you again!

February 06, 2025

Great service, timely completion. I’m not seeing any names or pictures of the quick service personnel, make it happen, they do a great job! More

by ajbennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Service
Report | Print
Feb 07, 2025 -

Tenvoorde Ford responded

Hi, thank you for your great feedback! We're glad you received excellent service in a timely manner. We appreciate your suggestion and will look into highlighting our hardworking quick service team. See you next time at Tenvoorde Ford!

February 03, 2025

Service person Barry very helpful as well as Taylor with warranty renewal process during visit More

by jones328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
Report | Print
Feb 04, 2025 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that Barry and Taylor were helpful during your visit. We truly appreciate your recognition of their efforts in assisting with your service and warranty renewal. We look forward to serving you again at Tenvoorde Ford!

January 29, 2025

Justin and his technician gave me excellent service. They both made sure my car was running correctly before I left More

by michaelbrendasauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technician that worked on my car
Report | Print
Jan 30, 2025 -

Tenvoorde Ford responded

Hi Michael, thank you for your feedback! We're glad to hear that Justin and his technician provided you with excellent service and ensured your car was running perfectly before you left. We appreciate your trust in Tenvoorde Ford and look forward to assisting you again!

January 28, 2025

My f250 super duty was towed in for starting issues. The next day is was determined that the starter stopped working and it was replaced. I was able to drive my f250 home that same day. Mike and the ser More

by curtisgapinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Tenvoorde Ford responded

Thank you, Curtis, for your detailed feedback! We're glad to hear that Mike and our service technician were able to quickly and efficiently resolve the issue with your F250. We appreciate your recommendation to friends and family and look forward to assisting you again in the future!

January 27, 2025

Very well staffed. Got in and out very quickly Staff was VERY friendly and explained things very well. More

by ahorne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Tenvoorde Ford responded

Hi, Thank you for your kind words! We're thrilled to hear that our team at Tenvoorde Ford provided you with quick, friendly, and thorough service. We look forward to assisting you again in the future!

January 25, 2025

This visit was to get a second opinion for an issue that I was experiencing. They confirmed that what I was experiencing had been diagnosed correctly. Thank you More

by shkemper
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Tenvoorde Ford responded

Thank you for sharing your experience! We’re glad to hear that we were able to confirm the diagnosis and provide you with the clarity you needed. If you ever have any more questions or concerns, don’t hesitate to reach out. We’re here to help!

January 23, 2025

Very Professional and thorough. I would recommend service to anybody. I appreciate the honesty and care for my needs. More

by MPNORTON03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Tenvoorde Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our service professional and thorough. At Tenvoorde Ford, we prioritize honesty and care, and we're so glad that it made a difference for you. We appreciate your recommendation and look forward to serving you again!

January 19, 2025

I have had more work completed in the Quicklane area then the main shop but both do great work, too bad the Quicklane is more swamped, if they had more quality tech's, wait time would be down and probably ha More

by scott_gallion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2025 -

Tenvoorde Ford responded

Hi Scott, thanks for your feedback! We're glad both the Quicklane and main shop have provided great service. We understand the wait times can be frustrating and are working on improving efficiency. We appreciate your patience and value your input! Feel free to reach out if you need anything else.

1
...
3
4
5
...
125