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Tenvoorde Ford - Service Center

St. Cloud, MN

4.4
1,262 Reviews

1,262 Reviews of Tenvoorde Ford - Service Center

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July 10, 2025

Thank you for your service. All went well. I sincerely appreciate the extra service of vacuuming my car's interior! More

by RCMBMEGARRY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Tenvoorde Ford responded

Thank you for the kind words. We’re happy to hear everything went well and that you appreciated the extra touch of vacuuming your car’s interior. We look forward to seeing you again at Tenvoorde Ford!

July 07, 2025

Amazing service & assistance with drop off & pick up makes it a breeze! Very accommodating as well as prompt! More

by cheryl.kloss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure the name
Jul 08, 2025 -

Tenvoorde Ford responded

Thank you, Cheryl! We’re happy to hear our drop off and pick up service made things easy for you. Being accommodating and prompt is important to us, and we appreciate your feedback!

July 07, 2025

East to schedule service. Department was closed before advertised time leaving us to figure out where to go. More

by bjwenker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Tenvoorde Ford responded

Thank you for your feedback. We’re sorry to hear the service department closed earlier than expected and caused inconvenience. This is not the experience we want for our customers. We appreciate you bringing this to our attention and will work to prevent it from happening again.

July 03, 2025

Good service and very clean. Every one is friendly and helpful. Very professional with service and sched6 service work. More

by deerickso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Tenvoorde Ford responded

Thank you for your kind words. We're glad to hear our team at Tenvoorde Ford provided friendly, professional service and kept everything clean. We appreciate your feedback and look forward to serving you again.

July 02, 2025

The folks at Tenvoorde are very friendly and the quality of work is very good. More

by markmanrb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Andreasen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Hosteller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Tenvoorde Ford responded

Thank you, Mark! We’re glad to hear our team at Tenvoorde provided friendly service and quality work. We appreciate your feedback and look forward to helping you again!

June 27, 2025

Prompt service from quick lane. I watched performance from the waiting room window. My truck was Thoroughly inspected. after oil change. More

by rickstark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Tenvoorde Ford responded

Thank you, Rick! We're glad you experienced prompt service and appreciated the thorough inspection after your oil change. We’re happy you could stay informed from the waiting room. We appreciate your feedback!

June 20, 2025

Awesome dealership and staff! Prompt service beautiful waiting area and everyone very courteous and helpful to your needs! More

by ecbennek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Tenvoorde Ford responded

Hi, thank you for the fantastic feedback! We're glad you enjoyed the prompt service, beautiful waiting area, and courteous staff at Tenvoorde Ford. We appreciate you choosing us!

June 16, 2025

I was in to fix a flat tire, service was quick and very good. I was disappointed to find out that the tire fix was not covered since I just purchased the tires from Tenvoorde less than a month ago. I was More

by kevin_j_leonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Tenvoorde Ford responded

Thank you for your feedback. We're glad to hear the service was quick and met your expectations. We understand your frustration regarding the tire coverage and apologize if the Tenvoorde guarantee was not clearly communicated at the time of purchase. Your comments help us improve, and we hope to better serve you in the future.

June 14, 2025

Price was great but felt like the salesperson and manager we very pushy and they definitely cared more about the sale than making sure we were getting the best deal. Can’t say I plan to return for future pur More

by azureerika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Maas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Tenvoorde Ford responded

Thank you for sharing your experience. While we’re glad the price met your expectations, we’re sorry to hear you felt pressured during the process. That’s not the experience we aim to provide. Please feel free to reach out to Kris Culhane at kculhane@tenvoordeford.com so we can better understand what happened and work to improve.

May 25, 2025

Regardless of who manages your service, I've always been treated with respect and they made me feel I was their number one customer. More

by crack68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Tenvoorde Ford responded

Hello, thank you for sharing your experience I’m glad to hear our team at Tenvoorde Ford always treats you with respect and makes you feel like a top priority We look forward to continuing to provide you with excellent service

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