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Tenvoorde Ford

St. Cloud, MN

Overview
Employees
Reviews
Vehicles
4.4
1,911 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,911 reviews

July 08, 2024

I came in for an oil change and the service tech cracked my oil pan and didn't install the splash guard back properly. I wasn't made aware of this until I found out, several days later, when there was a big More

by michaeleagle87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maddi Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2024 -

Tenvoorde Ford responded

Hi Michael, we sincerely apologize for the inconvenience and frustration caused by your recent experience. We appreciate your patience and understanding as we corrected the problem with your oil pan and splash guard. Your feedback is invaluable to us, and we're committed to ensuring every service meets our high standards moving forward. Please contact Craig Schaefer at cschaefer@tenvoordeford.com directly if you’d like to discuss this matter further or have any questions.

July 08, 2024

Was a good experience all the way around. Ashley went above and beyond in helping us. More

by Vonnoble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Tenvoorde Ford responded

Thank you, Vonnoble! We're glad to hear you had a good experience with us. Ashley will be delighted to hear your kind words. We appreciate your feedback!

July 07, 2024

Barry had been friendly and great with kids. And amazing with communication on what my vehicle needs and costs and time frames. More

by GINA.LEPORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Wobschall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Tenvoorde Ford responded

Thank you, Gina! We're glad to hear that Barry provided friendly service and was great with your kids. We appreciate your feedback on his communication and care for your vehicle's needs.

July 07, 2024

Once you buy and get your money the won't honor there use car warranty they sent me home with bad breaks the should have been replaced, when they do oil changes the don't do the compete job air filter full o More

by Piehl01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2024 -

Tenvoorde Ford responded

Hi Robert, we are sorry you feel this way. After you and Kris talked and we paid for the entire service bill of items that are not covered in the Complementary Lifetime Limited Powertrain Warranty, we took you at your word that day that you were happy. Again, sorry we let you down. The brakes measured out at 6mm in the front and 8mm in the back so they were not in need of replacement. We want happy customers so please reach out to Kris again if you would like to discuss the matter further. You can reach him at 320-251-0540 or email him kculhane@tenvoordeford.com

July 07, 2024

Great service and professionalism. Work was done in a timely manner and updates were regular. More

by chone0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We're glad to hear you had a great experience with our service and professionalism. We strive to provide timely work and regular updates. We appreciate your business!

July 07, 2024

Justin Erwin has always handled all my truck repairs professionally and promptly. He strives to make sure the repair is done right the first time which I and know others he has helped greatly appreciate More

by PEKAREK84
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Tenvoorde Ford responded

Thank you for your kind words! We're delighted to hear that Justin has consistently provided professional and prompt service for your truck repairs. We appreciate your recognition of his efforts and the excellent customer service from our entire team at Tenvoorde. We look forward to serving you again!

July 04, 2024

Bought my third Mustang here! I come from Wisconsin to the BEST dealership in the tri-state area!! More

by magzinwi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Tenvoorde Ford responded

Thank you for your loyalty and for making the trip to our dealership, we're thrilled to have earned your repeat business! We look forward to serving you again in the future.

July 01, 2024

Everyone was so accommodating. We appreciate the time they spent with us. We love our Ford Maverick Hybrid. Thank you. More

by sunflower033010
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt McGowan
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Jul 02, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your kind words! We're glad to hear our team was accommodating and that you love your Ford Maverick Hybrid. Enjoy your new vehicle!

June 24, 2024

Fantastic great service friendly people great customer service great location fantastic owner love the new look More

by RFPOGANSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Tenvoorde Ford responded

Hi, Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience at Tenvoorde Ford. Providing great service and a friendly atmosphere is what we aim for, and we're glad you enjoyed our new look. We appreciate your feedback and look forward to serving you again.

June 20, 2024

My experience is very quick and informational. Get me up-to-date on what was going on. It was a great experience. I would recommend the dealership to all my friends. More

by rwsteffen79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your positive feedback! We're thrilled to hear that you had a quick and informative experience with us at Tenvoorde Ford. We're glad we could keep you updated and provide a great overall experience. Your recommendation means a lot to us.

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