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Tenvoorde Ford

St. Cloud, MN

Overview
Employees
Reviews
Vehicles
4.4
1,911 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,911 reviews

July 23, 2024

Made the buying process very easy. Best part was that there was no pressure to purchase other options and warranties. Would recommend to anyone to purchase a vehicle. Will definitely c More

by curtispieske
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES GEDDE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We’re glad to hear that you found the buying process easy and appreciated our no-pressure approach. We look forward to assisting you with your next vehicle purchase!

July 19, 2024

Great communication and Advisor was very easy to talk to. His name was Kevin. Done More

by Andrewstruffert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jul 21, 2024 -

Tenvoorde Ford responded

Hi Andrew, Thank you for your feedback! We’re glad to hear that Kevin provided great communication and was easy to talk to. We appreciate your kind words!

July 17, 2024

Always easy to deal with and they get all paperwork done with you quickly - very satisfied with all staff - Thanks More

by ron@burski.net
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Tenvoorde Ford responded

Thank you for your kind words! We're delighted to hear that you had a satisfying experience with our staff. Making the process easy and efficient for you is our priority. If you have any more feedback or need further assistance, please feel free to reach out. We appreciate your business and look forward to serving you again!

July 17, 2024

Service person was very knowledgeable and work was done in a timely manner. Having a driver service was also helpful. More

by tonyt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We're glad to hear that our service person was knowledgeable and that you found our driver service helpful. Timely work completion is important to us, and we appreciate your business. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again!

July 16, 2024

Very good communication and very friendly They kept us informed and updated and got our vehicle to usin a timely manner. More

by carlsojm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We're delighted to hear that you had a positive experience with our communication and friendly service. Keeping you informed and delivering your vehicle in a timely manner are priorities for us. If there's anything more we can do for you, please don't hesitate to let us know. We appreciate your business and look forward to serving you again!

July 12, 2024

The service advisor did his best to locate a part to repair my 2023 Ford F150, so it was repaired and I was back on the road in a week so I could continue on a caravan to Alaska. However, I’m broken do More

by dickwheatley
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

July 12, 2024

The staff here is friendly, knowledgeable, and helpful. They are very good at getting my truck serviced while I wait and they don't mind dealing with my aftermarket extended warranty, which takes some ext More

by steve.helgoth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Jul 16, 2024 -

Tenvoorde Ford responded

Hi Steve, thank you for your kind words and for highlighting our friendly and knowledgeable staff. We're glad to hear that we could efficiently service your truck and accommodate your aftermarket extended warranty. Your satisfaction is our priority, and we look forward to serving you again in the future!

July 10, 2024

Chase Olson was extremely helpful, he assisted the staff in troubleshooting and repairing my Ford F350 company truck so I could get on the road right away. I was then able to meet my vehicle demonstration More

by THOMAS.NELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chase Olson
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Jul 11, 2024 -

Tenvoorde Ford responded

Hi Thomas, Thank you for sharing your positive experience with Chase Olson and our team! We're delighted to hear that he was able to assist with your Ford F350 promptly and efficiently. Your satisfaction and timely delivery are important to us. Please don't hesitate to reach out if there's anything else we can do for you in the future.

July 09, 2024

After my last oil change we had oil drip onto our garage floor, then within a week the alternator went out on our 2020 Ford F150. The mechanic told us there was oil on the alternator, which was probably th More

by jaycequist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Jul 10, 2024 -

Tenvoorde Ford responded

Hello, we apologize for the issues you experienced after your recent visit. This isn't the standard we aim to uphold. Please contact Craig Schaefer at cschaefer@tenvoordeford.com directly so we can investigate and address these concerns promptly. Your satisfaction is important to us, and we want to make sure we resolve this situation to your satisfaction.

July 08, 2024

Very personable, knowledgeable and accommodating staff. Easy to work with. Would highly recommend this dealership. More

by KrIstellee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Tenvoorde Ford responded

Thank you! We're thrilled to hear you found our staff personable, knowledgeable, and accommodating. We appreciate your recommendation and look forward to serving you again.

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