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Tenvoorde Ford

St. Cloud, MN

Overview
Employees
Reviews
Vehicles
4.4
1,886 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
Contact Dealership

185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,886 reviews

March 11, 2024

Great service throughout the business, from walking thru the door, no matter what your visit pertains to. Keep up the great service. More

by katea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Tenvoorde Ford responded

Thank you for your kind words! We're delighted to hear that you had a great experience with us at Tenvoorde Ford. Providing excellent service to our customers is our top priority, and we're thrilled that you felt welcomed and valued from the moment you walked through our doors. If you have any further questions or need assistance, don't hesitate to reach out to us.

March 10, 2024

I constantly go back and sometimes I wonder why, the prices have doubled in the last year or so and the quality of work sometimes is to be desired. I have waited for hours upon hours because they are ba More

by scott_gallion
Recommend Dealer
Yes
Employees Worked With
Don't remember the new advisor in the Quicklane
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Mar 12, 2024 -

Tenvoorde Ford responded

Hi Scott, we are sorry for your experience and appreciate your business. We too are surprised at how much parts and labor have increased in the past few years. It was a big decision for us to raise our prices so we used a third party company to shop 15 different oil change businesses in the area. These included quick oil change companies, small independent repair shops and franchise dealerships. We chose this price point as it was on the low end of those 15 while having premium quality synthetic blend oil, OEM filters and a multipoint inspection performed by Ford Certified technicians. For the same price (or more) other shops use regular oil, generic filters and don’t tell you what may be coming for maintenance. Plus you hope that technician had some formal training? Price increases have hit us all in every aspect of life, unfortunately Tenvoorde Ford is not exempt from market conditions. If you would like to discuss the matter further please contact David Rodriguez, the general manager at 320-251-0540 Thanks, David Rodriguez General Manager Tenvoorde Ford 185 Roosevelt Rd St. Cloud, MN 56301 d. 320-251-0540 f. 320-251-8918

March 10, 2024

Jade answered all our questions and kept us up to speed on our new vehicle. More

by Rick.Hogenson
Recommend Dealer
Yes
Employees Worked With
Jade Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Tenvoorde Ford responded

Thank you for sharing your experience with us! We're delighted to hear that Sam and Chad provided you with knowledgeable and helpful service. We appreciate your business and hope to assist you again in the future. If you have any further inquiries, don't hesitate to reach out.

March 10, 2024

Sam and Chad were very knowledgeable and easy to work with. They both answered all my questions. More

by cinanjar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Andreasen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Tenvoorde Ford responded

We're delighted to hear that Sam and Chad provided you with exceptional service at Tenvoorde Ford! If you have any further questions or need assistance in the future, feel free to reach out. Safe travels in your Ford!

March 08, 2024

Very friendly to deal with. Felt comfortable made you feel like you mattered. Highly recommend More

by troynovakconstruction
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We're delighted to hear that you had a positive experience with us at Tenvoorde Ford. Providing friendly and comfortable service is important to us, and we're glad to know that you felt valued during your visit. We appreciate your recommendation and look forward to assisting you in the future.

March 08, 2024

Great service and a friendly environment, got the service I need without delay and a ride to work and back to pick up my vehicle. More

by service311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lane
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Mar 09, 2024 -

Tenvoorde Ford responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Tenvoorde Ford. Providing efficient service in a friendly environment is our priority, and we're glad we could assist you with your vehicle needs. If you have any further questions or require assistance in the future, please don't hesitate to reach out.

March 05, 2024

Great communication. Worked me into the schedule quickly and performed the work professionally. Overall pleased with this dealership. More

by V_TRUJILLO29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jonely
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Mar 06, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We're glad to hear that you had a positive experience with us at Tenvoorde Ford. If you ever need anything else, don't hesitate to reach out.

March 04, 2024

The service advisor and technician fixed my f250 installed fifth wheel brackets. I'm comfortable with the repair. I plan to have repairs completed. More

by curtisgapinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben, Service Technician
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Mar 05, 2024 -

Tenvoorde Ford responded

Hi Curtis! That's great to hear! It's always reassuring when repairs are completed satisfactorily. If you have any further maintenance or repairs needed in the future, don't hesitate to reach out at Tenvoorde Ford. Safe travels!

March 04, 2024

It is very helpful when some one can pick up the your suv for service when you have a busy work schedule at work and come back and drop it off. I would use the service again. Thank you service department. More

by WBenage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Tenvoorde Ford responded

We're glad to hear that the pick-up and drop-off service made things more convenient for you amidst your busy work schedule. It's wonderful when services can adapt to fit our needs, making life a bit easier. I'm sure the service department appreciates your feedback, and they'll be ready to assist you again whenever you need it at Tenvoorde Ford. Hope to see you again!

March 03, 2024

Always easy to work with and good communication through the entire process. Would recommend to anyone More

by StevenSlimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2024 -

Tenvoorde Ford responded

Dear Steven, Thank you for your positive feedback! We're delighted to hear that you found working with us easy and that our communication throughout the process met your expectations. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything in the future, don't hesitate to reach out.

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