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Tenvoorde Ford

St. Cloud, MN

4.4
1,974 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,974 reviews

January 20, 2025

The whole experience was great, everyone was friendly, especially Joseph who we worked with to purchase our car. They made it as easy as possible, even though we had a couple bumps along the way. Joseph w More

by Lrankin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Goshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're so glad to hear that you had a great experience with us. Joseph will be especially pleased to know that his efforts made a difference in your car-buying journey. If you need anything else, don't hesitate to reach out. Thanks again for choosing Tenvoorde Ford!

January 19, 2025

I have had more work completed in the Quicklane area then the main shop but both do great work, too bad the Quicklane is more swamped, if they had more quality tech's, wait time would be down and probably ha More

by scott_gallion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Tenvoorde Ford responded

Hi Scott, thanks for your feedback! We're glad both the Quicklane and main shop have provided great service. We understand the wait times can be frustrating and are working on improving efficiency. We appreciate your patience and value your input! Feel free to reach out if you need anything else.

January 18, 2025

He is always helpful and pleasant. He keeps us informed all day - even when he’s super busy! More

by bcannon10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Tenvoorde Ford responded

Hi, Thank you for the kind words! We’re glad to hear you’ve had a great experience with our team member. We take pride in keeping our customers informed, even on the busiest days. We appreciate your continued trust in Tenvoorde Ford!

January 13, 2025

Checking our truck in was an easy process. The service work was done about an hour before the time we were told. More

by priceac55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 14, 2025 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We’re happy to hear that checking in your truck was easy and that the service was completed ahead of schedule. We appreciate your trust in Tenvoorde Ford and look forward to serving you again!

January 11, 2025

Brought my jeep in for a coolant change before my daughters birthday. It was the only place I could get it in. Paid over $200 and picked it up at the end of the day. Drove it home with no heat. They More

by Rvnraged
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Jan 14, 2025 -

Tenvoorde Ford responded

We want to extend our sincerest apologies for the challenges you’ve faced after our service. We genuinely understand how frustrating this must be for you, and we can assure you that your concerns are extremely important to us. To ensure we address your issues promptly and effectively, we encourage you to reach out to our service manager, Craig Schaefer, at cschaefer@tenvoordeford.com so we can discuss what occurred and work toward a resolution. Thank you for your understanding and patience during this time. We truly appreciate your feedback and the opportunity to make things right.

January 11, 2025

Very informative and letting me know exactly how long I would have to wait thank you More

by MARK.EBNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Tenvoorde Ford responded

Thank you, Mark! We're glad our team at Tenvoorde Ford provided clear and timely communication about your wait time. We appreciate your kind words and look forward to assisting you again in the future!

January 09, 2025

Sales is a little aggressive, but overall a positive experience and met my shopping needs. More

by Titansrolle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Wobschall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Goshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that we were able to meet your shopping needs. We appreciate your input regarding the sales experience and will continue to work on improving in that area. We look forward to assisting you again in the future!

January 06, 2025

Did not care for the exprerience I had. My Bluetooth system was messed up after an airbag recall service. Rude upon addressing the situation. Aside from the kind woman at the front main des More

by dkoonst23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asperheim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

January 06, 2025

Everyone at the dealership was friendly and easy to work with. Salesman was very helpful More

by cjgearns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Goshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Tenvoorde Ford responded

HI, Thank you for sharing your experience! We're glad to hear that everyone at Tenvoorde Ford was friendly and that our salesman was helpful. We appreciate your business!

January 06, 2025

The work was done quick and my tires are and good to go and I will return with future services More

by jessicamwest0908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Tenvoorde Ford responded

Thank you, Jessica! We're glad to hear your tire service went smoothly. We look forward to assisting you with any future services!

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