Tenvoorde Ford

Thank you for your great service in the Quick Lane. I've been bringing my vehicles there for at least ten years and I feel I can trust them when they tell me what needs to be done. The men at the desk I've been bringing my vehicles there for at least ten years and I feel I can trust them when they tell me what needs to be done. The men at the desk are always so friendly and helpful. More

Mike has been great to work with, but I'm getting frustrated over the number of visits it's taking to get the vehicle fixed. That might be more of an issue with Ford and my particular pickup than Ten frustrated over the number of visits it's taking to get the vehicle fixed. That might be more of an issue with Ford and my particular pickup than Tenvoorde, but it's still a bummer. More

Very knowledgeable explaining what and why he recommends the products and their expectations. Also let’s me know if it will be money well spent the products and their expectations. Also let’s me know if it will be money well spent More

Iam very satisfied with the service that was performed on my vehicle. All items of concern were addressed and completed Thankyou Mike for taking care of my concerns. my vehicle. All items of concern were addressed and completed Thankyou Mike for taking care of my concerns. More

I was impressed with the amount of inventory that was on the lot, and the pleasant employee experience. the lot, and the pleasant employee experience. More

Very helpful when I come to service department, shuttle was quick and answered my questions was quick and answered my questions More

The service department does a great job of listening to my concerns and explains exactly what is required. my concerns and explains exactly what is required. More

I got new tires put on my suv on the drive home my wheel covers fall off and I lose them so I call Tenvoorde ford to see if they would replace them they said they would they said we will order them and ship covers fall off and I lose them so I call Tenvoorde ford to see if they would replace them they said they would they said we will order them and ship them to my address it’s been two months and I haven’t heard anything!! I guess they forget about there customers More

Barry Jensen was fantastic. The dealership leadership was not. I was sold a bumper to bumper extended warranty that the sales staff said covered everything. It doesn't. They nee The dealership leadership was not. I was sold a bumper to bumper extended warranty that the sales staff said covered everything. It doesn't. They need to explain to customers that if the dealership breaks a bolt during a repair, that it's not covered. The dealership also failed to take care of a repeat customer. The dealership service tech broke a bolt, resulting in my having to pay for something they broke. The dealership should have taken care of their repeat customer and either significantly reduced the repair cost or taken care of it. The dealership sold the warranty, it's their relationship with the warranty company that should be managed, not fall on the customer. The dealership's partnership with a warranty company is what buyers rely on to be taken care of. The sales staff oversold the actual coverage, the service department broke the bolt. I'm the victim of failed leadership and sales tactics of Tenvoorde Ford. My experience is being shared with others I know who bought and ordered multiple cars from Tenvoorde and I'll need to re-think doing any further business as well. More

Professional service was rendered. The representative was polite and GREAT to work with during my visit. The representative was polite and GREAT to work with during my visit. More