Teddy Volkswagen

After various and many issues with the pervious owners of this VW dealership, it was a great surprise to have an new and so what I though changes were coming; this morning Tuesday May 29, 12 experience was v this VW dealership, it was a great surprise to have an new and so what I though changes were coming; this morning Tuesday May 29, 12 experience was very annoying and frustrating. My car was in need of service so on my call to the dealership on 5/23 the service personal took my information but never advised me that I had to inquire about tires in stock or if pre-order them. In my opinion the service personal should have informed me of this or gave me a heads up or contact someone in the service department to inquire about the tires and whether or not they were in stock. Then after giving my list of other items she asked if I will need a ride to work, or train station etc, I said I would like a drive to work, but this morning I was told "oh we dont offer rides or courtsey rides". If this was the case I would have made other arrangements for transport. This has turned my feelings once again reminding me of my past experience owners. NOT PLEASED AT ALL!!!! More

Everyone at this dealer where very professional and personable. I did purchase a 2012 jetta and Reggie and his coworkers where very patient and was able to make the car affordable for me . I would reco personable. I did purchase a 2012 jetta and Reggie and his coworkers where very patient and was able to make the car affordable for me . I would recommend teddy vw to all my friends and family More

Rafael was a great salesman! He was informative and very helpful in choosing the right vehicle. The service we received was exceptional! Rafael spent extra time with us to show us all the functions of the helpful in choosing the right vehicle. The service we received was exceptional! Rafael spent extra time with us to show us all the functions of the car. Would definitely recommend the dealership! More

Ray and Eddy were so great!! They were so diligent and helpful, they put me completely at ease with everything that was going on with the car. They were not at all pushy or annoying. After telling them of helpful, they put me completely at ease with everything that was going on with the car. They were not at all pushy or annoying. After telling them of my horrific experience with Palisades VW in Nyack, NY, they assured me that it would not be the same there and it was not. I was able to go in, pick a car and thankfully get approved! They worked with me for hours, offering us beverages and making sure that we had eaten. Ever patient and genuinely seeming to want to do all that they can to help, they made sure that I was able to leave with what is now my car that I adore. Thanks so much guys!! More

I stopped by Teddy VW to shop for a Passat, and was surprised that I was attended with professionalism and courtesy by Frank. I wanted to get the best price possible and shopped 2 other dealers, Teddy surprised that I was attended with professionalism and courtesy by Frank. I wanted to get the best price possible and shopped 2 other dealers, Teddy VW beat prices given by Lash and Koeppel where I stood around asking for help. I guess they felt a woman by herself was not a “buyer”. Frank introduced me to Tom who is the General Manager, and he also made me feel welcome and respected. I drove home within 2 hours in my 2012 Passat and couldn’t be happier!. Disregard the reviews on Edmunds, these poor guys are getting the terrible reviews from the people they bought the dealership from, Big Apple. They offer exceptional service and I will recommend friends and relatives to them. My son has a Jetta coming due in June and his replacement will be purchased at Teddy VW! Good job guys! More

Teddy VW is a Very clean dealership with very helpful employees. Great selection of vehicles. Thanks for all the help I received at Teddy VW. employees. Great selection of vehicles. Thanks for all the help I received at Teddy VW. More

Matt was helpful and patient in answering all our questions. We purchased a Jetta Sportwagen, TDI with a manual transaction. The dealer was able to locate the car in less than two weeks and we are questions. We purchased a Jetta Sportwagen, TDI with a manual transaction. The dealer was able to locate the car in less than two weeks and we are enjoying the car. I thought buying a car would be stressful, but it was not. Thank you. More

I found this dealer using Truecar.com, it was the closest to my house of the 3 that dealers contacted me. I was looking for a Jetta GLI manual with navigation, in Black Grey or Silver in that order. They di to my house of the 3 that dealers contacted me. I was looking for a Jetta GLI manual with navigation, in Black Grey or Silver in that order. They did not have one in stock but assured me that they would get it for me within a few days. I was a little skeptical because I have been down that road before with other dealers and they could not always deliver what they had promised. But I must say that in less than a week the car was on the lot (Black) which was my 1st choice, and I was there signing the paperwork and driving it home. I would highly recommend Teddy to anybody out there looking for a new VW. Loving my new ride More

I bout a great car from this dealer[vw passat]and there were no hiden fees,no fake takse .The sales women her supervisor and the finance manager were great.It was a great experience for me.I am greatful fo were no hiden fees,no fake takse .The sales women her supervisor and the finance manager were great.It was a great experience for me.I am greatful for all the futures they helpt me sat up on my new car and for finance rates they were able tu get for me. More

Tom Gattorno and Matt Stahl were excellent sales representatives. They were friendly and knew all the specifics on the cars. They answered all my questions and helped me with all my paperwork for my representatives. They were friendly and knew all the specifics on the cars. They answered all my questions and helped me with all my paperwork for my new car. Teddy Volkswagen provided excellent service and products. I am sending all of my relatives to purchase cars at Teddy Volkswagen. More