Teddy Volkswagen

Luis was an excellent salesperson. He was very personable and he worked within our budget. He spent his time with us and explained everything thoroughly. and he worked within our budget. He spent his time with us and explained everything thoroughly. More

I was met with professionalism from the start. My sales rep gave me his cell phone number and made it a point to follow up with me everyday. He was never pushy, just helpful with providing me with the inf rep gave me his cell phone number and made it a point to follow up with me everyday. He was never pushy, just helpful with providing me with the information I needed to make a decision. What stood out the most was when I was traveling from a long disance ,by public transportaion, to get to the dealership and Luis picked me up about half way which cut 20 min off my trip. More

Lucky Waite was amazing, attentive, enthusiastic and knew what i wanted and needed. I would give Teddy Volkswagen 2 thumbs up. Definitely a place id come again if i need a new vehicle. what i wanted and needed. I would give Teddy Volkswagen 2 thumbs up. Definitely a place id come again if i need a new vehicle. More

Not only was the staff very friendly, they distinguished themselves from personnel at other dealerships by expressing an eagerness to find the exact car for which my wife and I were looking. We wanted a ne themselves from personnel at other dealerships by expressing an eagerness to find the exact car for which my wife and I were looking. We wanted a new Beetle convertible in a specific color combination, and they found one in the region and committed to getting it for us once we agreed on a price. When deciding whether to buy, finance or lease, the staff was very helpful in providing whatever pricing options we requested. While shopping at the dealership, Desiree made sure that we saw the dealership's entire inventory of Beetle convertibles, so that we could compare all the available color and top combinations. The size of Teddy's inventory of this model was very impressive, and provided us a great opportunity to ensure that preferred the brown and beige combo. After confirming a price and terms of the lease, Teddy obtained the car within a day or two and arranged to have us pick up the car as soon as it was convenient for us. Overall, it was a great car shopping experience. And we love our new car! More

I have to say that from the moment I walked through the door I knew I was at the right place. The level of professionalism and courtesy was second to none. door I knew I was at the right place. The level of professionalism and courtesy was second to none. More

The entire tea at Teddy Volkswagen has been great to work with, from sales and the Sales Manager, to Finance, to the General Manager it has been, overall, an extremely positive experience. Very service orie with, from sales and the Sales Manager, to Finance, to the General Manager it has been, overall, an extremely positive experience. Very service oriented, very customer friendly. More

I will start by writing I walked in to Teddy Volkswagen and bought a car. My entire deal was negotiated within 1.5 hours on my first visit, mostly due to my asking questions. Lots of questions. My second and bought a car. My entire deal was negotiated within 1.5 hours on my first visit, mostly due to my asking questions. Lots of questions. My second visit I brought in my trade in and drove home in a new car. Read about it below, it really turned out to be a great car buying experience. I had a trade in that had a blown alternator. A 2005 Passat GLX V6 4Motion. It was in great condition as it was garage kept and I had all the VW service records...except for a blown alternator. I decided to trade it in and was given an estimate sight unseen under the condition that the car was in the condition I stated. I knew it was, but they had no reason to believe me. Ron Frederick gave his word that after having his technicians review the vehicle if it was only the alternator that needed repair and the car was in great condition, he would honor his trade in appraisal. My perception of car dealers has changed after my experience with Teddy VW. They honored the appraisal value once they saw the vehicle but that is only the beginning. The pricing negotiated for the vehicle was not as drawn out as I was experiencing with other dealers. It was straight forward. There was still some negotiating but they were not trying to take advantage of me. I left a $1000 deposit on Wednesday and brought my trade in on Saturday. In between, Desiree Greer worked with me over the course of three days validating information on the vehicle of my interest. She actually returned my calls with the intention to help me. I was working on a deal with two other dealers and they were not responsive at all which didn't make sense as I ended up being a buyer. Desiree also worked with me in helping me make sense of the figures I was provided during the negotiation process. She set up conference calls with her manager so that I was more knowledgeable as to how the numbers were derived. After that I knew I was going to close the deal on my end if they honored the appraisal amount. They kept their word throughout the entire process and I am riding in a 2013 GLI Autobahn with Navigation. On my drive home I found myself thinking this whole process was much easier than one my friend went through two months earlier for the same car at another dealer...and he did not have a trade in. Can you believe that? In all seriousness, if you are looking to purchase a Volkswagen vehicle, go see Teddy Volkswagen. It really won't hurt to try them first. You can save yourself the hassle going elsewhere. They were fair, courteous and honest. What a combination. Thanks, Ed More

Friendly welcome, good atmosphere, willingness to provide good service and facilitate the transaction. It was a pleasure buying a car from Teddy. Tasheka Myers was a great sales consultant, very professional good service and facilitate the transaction. It was a pleasure buying a car from Teddy. Tasheka Myers was a great sales consultant, very professional. More