Teddy Volkswagen

The entire tea at Teddy Volkswagen has been great to work with, from sales and the Sales Manager, to Finance, to the General Manager it has been, overall, an extremely positive experience. Very service orie with, from sales and the Sales Manager, to Finance, to the General Manager it has been, overall, an extremely positive experience. Very service oriented, very customer friendly. More

I will start by writing I walked in to Teddy Volkswagen and bought a car. My entire deal was negotiated within 1.5 hours on my first visit, mostly due to my asking questions. Lots of questions. My second and bought a car. My entire deal was negotiated within 1.5 hours on my first visit, mostly due to my asking questions. Lots of questions. My second visit I brought in my trade in and drove home in a new car. Read about it below, it really turned out to be a great car buying experience. I had a trade in that had a blown alternator. A 2005 Passat GLX V6 4Motion. It was in great condition as it was garage kept and I had all the VW service records...except for a blown alternator. I decided to trade it in and was given an estimate sight unseen under the condition that the car was in the condition I stated. I knew it was, but they had no reason to believe me. Ron Frederick gave his word that after having his technicians review the vehicle if it was only the alternator that needed repair and the car was in great condition, he would honor his trade in appraisal. My perception of car dealers has changed after my experience with Teddy VW. They honored the appraisal value once they saw the vehicle but that is only the beginning. The pricing negotiated for the vehicle was not as drawn out as I was experiencing with other dealers. It was straight forward. There was still some negotiating but they were not trying to take advantage of me. I left a $1000 deposit on Wednesday and brought my trade in on Saturday. In between, Desiree Greer worked with me over the course of three days validating information on the vehicle of my interest. She actually returned my calls with the intention to help me. I was working on a deal with two other dealers and they were not responsive at all which didn't make sense as I ended up being a buyer. Desiree also worked with me in helping me make sense of the figures I was provided during the negotiation process. She set up conference calls with her manager so that I was more knowledgeable as to how the numbers were derived. After that I knew I was going to close the deal on my end if they honored the appraisal amount. They kept their word throughout the entire process and I am riding in a 2013 GLI Autobahn with Navigation. On my drive home I found myself thinking this whole process was much easier than one my friend went through two months earlier for the same car at another dealer...and he did not have a trade in. Can you believe that? In all seriousness, if you are looking to purchase a Volkswagen vehicle, go see Teddy Volkswagen. It really won't hurt to try them first. You can save yourself the hassle going elsewhere. They were fair, courteous and honest. What a combination. Thanks, Ed More

Friendly welcome, good atmosphere, willingness to provide good service and facilitate the transaction. It was a pleasure buying a car from Teddy. Tasheka Myers was a great sales consultant, very professional good service and facilitate the transaction. It was a pleasure buying a car from Teddy. Tasheka Myers was a great sales consultant, very professional. More

Walked into the dealership with the idea of just test driving the Tiguan. Jason approached me as soon as I entered the gate outside in such a friendly matter. He was just great overall. It was one of the driving the Tiguan. Jason approached me as soon as I entered the gate outside in such a friendly matter. He was just great overall. It was one of the best experiences I've had in a car dealership. More

Mr Moses was very pleasant and welcoming. He spent as much time as I needed to explain the features of the car and to understand what I was looking for my daughter and her needs. The test drive was awe much time as I needed to explain the features of the car and to understand what I was looking for my daughter and her needs. The test drive was awesome and due to his driving experience he exhibited the driving features of the car. The entire purchase experience was made simple due to his patiences and relaxed demeanor. He is an excellent staff member of this dealership. Sincerely, Saundra More

My overall experience at Teddy Volkswagen was beautiful from the beginning to the end. I want to personally thank Desiree Greer, Bryan Kraft, and Tony Arnette for making my leasing experience such a positi from the beginning to the end. I want to personally thank Desiree Greer, Bryan Kraft, and Tony Arnette for making my leasing experience such a positive one. Desiree you are a wealth of knowledge! You provided me with so much information that aided me in making an informed decision as to which model was best for my needs. Bryan thank you for cutting a close deal for me and Tony thank you for negotiating and sealing the deal! I cant tell you how pleased I am with my new 2013 Jetta. I won't hesitate speading the word about the professonalism and courtesy I received at Teddy Volkswagen! Keep up the good work! Sincerely Amanda B. More

" What a great experience I had at Teddy volkswagen , purchasing my son's first new car, much better than mine 13 years ago at Nissan at Premium Nissan. Jed the sales manager was very professional, hu , purchasing my son's first new car, much better than mine 13 years ago at Nissan at Premium Nissan. Jed the sales manager was very professional, humble, approachable , and got the paper work rolling. He played no games. Bryan Kraft sale consultant was very kind, informative, explained everything in detail regarding the contract. I could not run into a better team on this particular day. WOW! Bryan was great at giving my son a great overview of the car before driving it out! Jed and Bryan , thanks for making my son feel special , especially a few days away from father's day. Will definitely be back to Teddy volks. Keep up the great work! More

VIP service, prompt service. When stepped into this dealership, I felt like home. Very welcoming atmosphere. No one was pushy, we took our time deciding what we wanted and was in our budget. Bryan expl dealership, I felt like home. Very welcoming atmosphere. No one was pushy, we took our time deciding what we wanted and was in our budget. Bryan explained all options we had and made it easier to choose what was convenience for us. We loved Bryan's expertise when it came to the VW product, very explanatory, descriptive, well trained sales person. Bryan made us believe in a product that we are not familiar with and for this we think he is a very good example of what an excellent sales person should be. Thanks to the GM, Sales Manager, Finance Manager, and last but not least Bryan Kraft for his great assistance. More

It has been maybe 9 months since I purchased my car from this dealership. However, after returning for my first service appointment this week, I was reminded how amazing this dealership is. My sales rep Bry this dealership. However, after returning for my first service appointment this week, I was reminded how amazing this dealership is. My sales rep Bryan Kraft provided me with the absolute best buying experience I have ever experienced. His knowledge about Volkswagen and their products is impressive as is his genuine willingness to provide unbelievable customer service. He has continued to ensure that my experience with Teddy Volkswagen be a positive one, even while I was there for service; NOT sales. I also much compliment Jed the Sales Manager. Not only did Jed remember who I was, he remembered my name, and the the car I bought. That not only shows me that your manager is involved with the dealerships customers, but also that that really do take a personal interest in each and every one. Thank you...MK More