Ted Britt Ford

I was in the market for a used fuel efficient car with low miles. On Saturday evening, I found a 2011 Ford Focus on USAA's website that fit my needs for a great price and emailed the dealership. They go low miles. On Saturday evening, I found a 2011 Ford Focus on USAA's website that fit my needs for a great price and emailed the dealership. They got back to me the next morning and scheduled an appointment. I was in and out of the dealership in three hours and am very pleased with the service that I received from Moses, Kwin, and Linda. I am pleasantly surprised by all of the high-end features on the Focus, especially the dash display that showed that I was getting 34 MPG on the way to work this morning! More

Everyone was helpful, courteous, friendly and efficient. Eric Suter was able to accommodate my schedule and even picked me up so I wouldn't have to wait for my husband to drop me off. They were able to pr Eric Suter was able to accommodate my schedule and even picked me up so I wouldn't have to wait for my husband to drop me off. They were able to pre-prepare my paperwork to streamline the purchase process with Matt Drennen and the floormats that I ordered from Bill Crofford when I bought the Escape were available for pick up two days later. It was an excellent experience! Cassandra Graham was also very helpful in showing me how the Sync system worked. Overall, it was an excellent experience. More

Everyone I met at Ted Britt Ford was extremely helpful and knowledgeable. I went in to buy a used truck, but was able to purchase a new truck at a pre-owned price. Thanks to Sonny and Linda for a great and knowledgeable. I went in to buy a used truck, but was able to purchase a new truck at a pre-owned price. Thanks to Sonny and Linda for a great experience. More

Laurel was very professional and helpful. Did a great job understanding my concerns and getting it taken care of. First class service! Vehicle was fixed right and quickly. job understanding my concerns and getting it taken care of. First class service! Vehicle was fixed right and quickly. More

If I have a question, laurel is the person to ask. She will help in any way that she can and make sure you are taken care of. She understands that customer service is a top priority. will help in any way that she can and make sure you are taken care of. She understands that customer service is a top priority. More

Great people and excellent customer service, very friendly and the overall experience was great doing business. We were extremely satisfied with the selection of vehicles to choose from and will reco friendly and the overall experience was great doing business. We were extremely satisfied with the selection of vehicles to choose from and will recommend this dealership to all of our friends and family. More

Laurel was very helpful in answering our questions about buying a used SUV. When we are ready to buy we will definitely come back to her to find what we need. The Cook Family buying a used SUV. When we are ready to buy we will definitely come back to her to find what we need. The Cook Family More

The dealership was very clean and friendly. They explain my problem very clearly and what should be done. Thank you for your help. I enjoy this dealership. my problem very clearly and what should be done. Thank you for your help. I enjoy this dealership. More

Professional, an excellent purchasing experience! The staff was very nice and worked with me to meet my needs. Moses did a great job finding a vehicle that was exactly what I was looking for. staff was very nice and worked with me to meet my needs. Moses did a great job finding a vehicle that was exactly what I was looking for. More

Ted Britt team was helpful, courtious and responsive from the moment I walked in the door. Alex and Andy (sales) did a great job taking care of me and getting a price I was happy with. Linda (in finance) w the moment I walked in the door. Alex and Andy (sales) did a great job taking care of me and getting a price I was happy with. Linda (in finance) was awesome...probably the best customer service I've had in the DC area in the 6 years I've lived here. She took the time to explain everything and even found an error in my favor...and corrected it on the spot. If I was hiring, I've recruit Linda. Finally, Cassie was knowledgable and easy to work with setting up our sync account and explaining features on the new vehicle. Overall, a great experiance...I'd recommend Alex, Linda, Andy and Cassie to my mom if she was buying a car! More