
Ted Britt Ford
Fairfax, VA
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1,066 Reviews of Ted Britt Ford
Excellent customer service with internet sales Amara was such a delight to work with. I prefer doing most of my car search online to minimize the wait time in the dealership. She was able to ans Amara was such a delight to work with. I prefer doing most of my car search online to minimize the wait time in the dealership. She was able to answer all my questions and provide timely follow-up for any issues I had. She was extremely professional and made our car buying experience a great one. I would highly recommend working with Amara. More
Awful purchase First off, where do I begin great people who work there especially Gary in service. But the over vehicle I purchased which was a 2014 escape se 4wd wa First off, where do I begin great people who work there especially Gary in service. But the over vehicle I purchased which was a 2014 escape se 4wd was not worth the 27k they sold it for. My SUV has literally been serviced for warranty/manufacture defects at least 4 different occasions. I've only had the vehicle since December of 2013 which is kind of ridiculous . I've talked to corporate I've talked to district mangers and they still can't make me happy now it's back in service again for another freaking defect I'm over this car and dealer. I'm never buying a ford again we tried to keep dealer loyalty and traded for crap. The sad part is there not doing anything except just cover and say it's a defect and it can be fixed. Who wants to have to keep bringing there brand new car back for manufacture defects. Can we say Lemon law I'm over it. Really and i mean really do you research before you buy a ford! More
Best car buying experience so far! My husband and I are delighted with our new Ford Escape and the team that helped get us into it! Buying a car tends to be a lengthy process but the t My husband and I are delighted with our new Ford Escape and the team that helped get us into it! Buying a car tends to be a lengthy process but the time flew by with the friendliness of the staff and their organizational skills. We would most definitely buy a car here again. More
Great Service Jeff Bird and his Gold Team worked my SUV into their schedule even though I had no appointment. An unplanned service was required before I shipped my Jeff Bird and his Gold Team worked my SUV into their schedule even though I had no appointment. An unplanned service was required before I shipped my SUV and Jeff's crew did their normal excellent job. Thanks. More
Awesome Staff! I had a great experience at Ted Britt. The staff was very friendly and helped make my car buying experience as enjoyable as possible. I would highly I had a great experience at Ted Britt. The staff was very friendly and helped make my car buying experience as enjoyable as possible. I would highly recommend this dealership to friends. More
Return Customer Twice Delighted Mitch is a true gentleman -- I won't buy an automobile from anyone else. He is honest and trustworthy. Accordingly, my purchases were stress-free ex Mitch is a true gentleman -- I won't buy an automobile from anyone else. He is honest and trustworthy. Accordingly, my purchases were stress-free experiences. Ted Britt would be well-advised to give Lisa an infomercial. If she gets such an opportunity, Cal Tex sales will rival those of Starbucks. Npeople will be coating their cars in nanotechnology as often as they down chai lattes. Jennifer provided me with sound advice concerning gap insurance. I would not have purchased it if she did not take the time to explain it to me. I'm grateful to her for doing so. Jennifer clearly placed her customer's best interest first, setting the standard for top flight customer service. More
Fabulous! Dave Donley, Lisa Light, and Matt Drennen all made this as pleasurable an experience as possible. I would definitely recommend Ted Britt to friends an Dave Donley, Lisa Light, and Matt Drennen all made this as pleasurable an experience as possible. I would definitely recommend Ted Britt to friends and would purchase from them again. More
Ford Focus Purchase My experience at Ted Britt Ford was exceptional. The staff was exceptional and the entire process was flawless. I will return to buy vehicles in th My experience at Ted Britt Ford was exceptional. The staff was exceptional and the entire process was flawless. I will return to buy vehicles in the future from this dealership. More
Great Experience Overall Very friendly staff, got a better than expected price on my new vehicle. I am a resident of a state that has no sales tax and my dealer worked out the Very friendly staff, got a better than expected price on my new vehicle. I am a resident of a state that has no sales tax and my dealer worked out the paperwork to get me an even better deal. More
Great Experience This was my first time buying a new car, and Dave spent a lot of time (literally hours) making sure I knew my options and working with me to ensure I This was my first time buying a new car, and Dave spent a lot of time (literally hours) making sure I knew my options and working with me to ensure I was absolutely satisfied with the car I purchased. He went out with me to test drive at least 4 different cars, and gave me all the information I needed without pressuring me to make a decision before I was ready. Everyone I worked with shared my excitement and made sure I had a great first time experience. Nina and Jennifer were both very knowledgeable, friendly and professional. I would definitely advise friends and family to visit this dealer! More