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Team Toyota of Langhorne
Langhorne, PA
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416 Reviews of Team Toyota of Langhorne
The worst customer service experience, horrible vehicle service and completely dismissive to their customers. In my view, the are amongst the worst in Pennsylvania area. service and completely dismissive to their customers. In my view, the are amongst the worst in Pennsylvania area. More
I had a wonderful buying experience buying my new 2021 4runner salesman Charles Jackson was excellent the total all around experience was great thank you mr.Tomes 4runner salesman Charles Jackson was excellent the total all around experience was great thank you mr.Tomes More
Matt was our salesman and he was awesome. Didn't pressure us/very calming when finance dept. was pressuring. Would recommend dealer and go to Matt for sales. pressure us/very calming when finance dept. was pressuring. Would recommend dealer and go to Matt for sales. More
Just bought a truck at this location. I highly recommend Kenneth Griffis for any of your needs. He was extremely helpful and did not pressure me at all. He provided the most pleasurable car experience I've Kenneth Griffis for any of your needs. He was extremely helpful and did not pressure me at all. He provided the most pleasurable car experience I've had in 35 years More
Just bought a certified Toyota 4Runner. Great buying experience. Worked with John Feeney who was very friendly and helpful. Kevin Evans was patient and explained everything to us without any pressure. experience. Worked with John Feeney who was very friendly and helpful. Kevin Evans was patient and explained everything to us without any pressure. He brought the deal home. Outstanding customer service! Michael More
Team Toyota is the only place I go to buy a car. Last night I bought my 4th car. The atmosphere is relaxing and employees are friendly. They don’t pressure you only give you the best deal they can give. night I bought my 4th car. The atmosphere is relaxing and employees are friendly. They don’t pressure you only give you the best deal they can give. Sylvia F. More
My worst experience in purchasing a 2007 gt mustang convertible. The cars still for sale on their lot. Beware it needs $5,600 to replace the top and frame per dealership. I purchased this car for $1450 convertible. The cars still for sale on their lot. Beware it needs $5,600 to replace the top and frame per dealership. I purchased this car for $14500. Left a $6000 deposit. I noticed the rubber seal for the top pushed out on both sides. The guy I was dealing with Mike M. . they put in writing that they would fix the top to conclude the sale of the car. 5 days go by then Mike calls to say they will not honor their written agreement that they gave me. He told me Ford told them the frame and top need replacing for $5,600. He offered me a $1000.00 kick back if I took the deal. No deal was made. It took several days of calling to get my $6000.00 deposit back and had to go there to get it as I left calls to the manager and never got a call back from 2 of them. Only an email stating to contact the sales person with any issues. The sales person quickly reminded me that their place was no mom and pop store. He’s correct a mom and pop store would treat you much better. Now 2 weeks later I get a bill from them saying I owe them $10200.47 for a car that I did not purchase. Pack a lunch if you go there. They will leave you in their cubicle for hours looking at the wall. More
This was our second purchase from Team Toyota. First was a used Highlander in 2013 and we just purchased a 2020 4Runner this week. Both times the salespeople were great but our salesperson this time, Ozzy H a used Highlander in 2013 and we just purchased a 2020 4Runner this week. Both times the salespeople were great but our salesperson this time, Ozzy Hamad really exceded our expectations! He listened to our needs and wants and delivered on everything!! I love my 4Runner and will recommend Ozzy and Team Toyota to everyone we know. More
Very disappointing experience. I emailed these guys about a preowned Camry, and I asked to see the spec sheet of the car to get a better understanding of the equipment in the car. Twice, this very rude lady a preowned Camry, and I asked to see the spec sheet of the car to get a better understanding of the equipment in the car. Twice, this very rude lady named Chelsee said the vehicle details are online and refused to send me the spec sheet. I don’t think it’s too much to ask for a spec sheet before spending $16,000 for a car. I wanted to make sure it had the equipment I needed. All Chelsee was interested in was getting me to come to the dealership. I live an hour away, I couldn’t just stop by at any given moment since I work 6 days a week and again, I wanted to make sure this car had everything I wanted. Needless to say, Chelsee was very rude and unprofessional. She is the first point of contact for this business and if her management is OK with her dealing with clients in such a lazy and disrespectful manner, I can only imagine what the rest of the staff is like. I would not recommend this place to anyone looking for a hassle free experience. More
My wife and I had a situation with a Highlander that we just had purchased. Everybody that was involved with the purchase was kind enough about what was going on with our situation. However, the only one t just had purchased. Everybody that was involved with the purchase was kind enough about what was going on with our situation. However, the only one that truly "listened" to my wife and I was Kevin Evans when he was asked to help on this. Kevin did not tell us what we wanted to "hear". He just "listened" and truly helped us through this. He was a real pro and up-front with us from the start. He definitely saved the "deal" for my wife and I and also made me realize that "Team Toyota of Langhorne" does care about their service and how they treat their customers. We absolutely will be making future purchases here. A special thank you to Kevin Evans for truly being someone we can trust and someone we "want" to do business with! Sincerely, Ed & Jennifer Graff Southampton Pa 18966 A special thank you to Kevin Evans who took the time to listen to our situation instead of telling my wife and I what we "wanted to hear". More