Team Alice Chevrolet Buick GMC

Door motor I had appointment on Monday at 8:00 in the morning to get the door lock motor fixed. I waited for 3 hours and was told that it was fixed. I paid the d I had appointment on Monday at 8:00 in the morning to get the door lock motor fixed. I waited for 3 hours and was told that it was fixed. I paid the diagnostic bill of $159 plus tax. I left the premises and went to Walmart. We left our iPads in the car not knowing that the door WAS NOT fixed. I went right back to Alice Chevrolet and was told to come back the next day bc part had to be ordered. I went back and they replaced the motor but was charge $359 plus tax. When I had called the week before I was told that if they had to fix it I would NOT be charged the diagnostic charge. I was told different when paid for the second time. It was not my fault that your sorry mechanic didn’t fix it the first time but you all still charged for both things which I think that was uncalled for. My suggestion to our business is to keep your customers happy is..... 1. Always have at least part available at all times. 2. Stop over charging your customers ( especially when it was the mechanic FAULT!!) More

Not happt! Seems you're selling our base model SSR as a LS! My fault for not listening to my husband. Won't be back. Thank you. Seems you're selling our base model SSR as a LS! My fault for not listening to my husband. Won't be back. Thank you. More

Great service Very efficient - was issued a rental ( at a very reasonable price ) to use while my car was being serviced and I was able to do my other errands - sa Very efficient - was issued a rental ( at a very reasonable price ) to use while my car was being serviced and I was able to do my other errands - saved me s lot of time! More

Superior Awesome customer service. Always a pleasure taking my vehicle in for maintenance. Nelda is an amazing advisor who is there every step of the way. Awesome customer service. Always a pleasure taking my vehicle in for maintenance. Nelda is an amazing advisor who is there every step of the way. More

It was good Salesman was good worked hard to close the deal. They provided me with everything I asked for. Highly recommend Phillip Perez. I will be a repeat cust Salesman was good worked hard to close the deal. They provided me with everything I asked for. Highly recommend Phillip Perez. I will be a repeat customer and ask for Phillip. More

Great Experience I highly recommend shopping at Alice Chevrolet. I was looking for a truck at a reasonable price and Alice Chevrolet came through with what I consider I highly recommend shopping at Alice Chevrolet. I was looking for a truck at a reasonable price and Alice Chevrolet came through with what I consider a steal. They treated me with the upmost respect and where upfront with what they could and couldn’t do. They did what no one else in the Coastal Bend could do and I ended up driving away in the truck I wanted. More

Very friendly staff. Awesome experience!! Sweet experience . I really have never had a good experience when buying a Car always left feeling like I never got a good deal but the staff treated Sweet experience . I really have never had a good experience when buying a Car always left feeling like I never got a good deal but the staff treated me like Family ! Thanks to Junior and Pete . More

They need what i said they would do, friendly and fast. They fixed the problem! Friendly fast and on time. I would recommend them to all of my friends and co workers. they will get the job done! They fixed the problem! Friendly fast and on time. I would recommend them to all of my friends and co workers. they will get the job done! More

Good service Routine oil change, Very friendly staff. Always feel welcome when I walk in the doors. Engine leak, waiting on call back from Nelda about it. Routine oil change, Very friendly staff. Always feel welcome when I walk in the doors. Engine leak, waiting on call back from Nelda about it. More

Excellent Service was excellent felt very welcomed everything was fast & simple definitely the best experience I’ve had at a dealership would recommend to anybo Service was excellent felt very welcomed everything was fast & simple definitely the best experience I’ve had at a dealership would recommend to anybody looking for a vehicle. More