Taylor Ford of Manteno - Service Center

Convenient location Let me start out like this.... So basically I go here because it’s a convenient location, not because I want to do business there. This is my first ba Let me start out like this.... So basically I go here because it’s a convenient location, not because I want to do business there. This is my first bad review of this place, only because I don’t want to bad review it every time I go but that’s what would happen if I reviewed every time. This past experience I wanted and oil change and tire rotation. All I received was the oil change because the service staff decided my tires were to cupped to rotate. They didn’t bother to ask me if I wanted it done regardless of the noise he said I was going to hear if they did what I asked, they just did what they wanted. It would have taken him two minutes to explain the situation to me while I was in the waiting room, but that didn’t happen. Luckily for me I’m Mechanically inclined so I saved the money, went home and did the 20 min task myself. I have a few more experiences similar to this from this place but I’m not going to waste anymore of my time at or for Taylor Ford Of Manteno. I’m just gonna find a new shop. More

They were courteous, they honored my appointment time, the w ork was done efficiently and completely. I was also impressed with the cost of the service, which was quite reasonable. ork was done efficiently and completely. I was also impressed with the cost of the service, which was quite reasonable. More

Taylor Ford took my car without an appointment and treated m Taylor ford took my car in with no appointment, provided a loaner and had my car fixed in two hours for less cost than estimated. Taylor ford took my car in with no appointment, provided a loaner and had my car fixed in two hours for less cost than estimated. More

Service Got an oil change there. Service department is always great. Work is done quickly. Joel is always friendly and organized. The shop is always clean. Got an oil change there. Service department is always great. Work is done quickly. Joel is always friendly and organized. The shop is always clean. More

Great service Mike in service is one of the best I’ve ever met. He is excellent at his job and very fair with the price. I will be back again because of him and his Mike in service is one of the best I’ve ever met. He is excellent at his job and very fair with the price. I will be back again because of him and his team. More

Oil change Walked in asked for an oil change, Jeff said yes we can. Done shortly after. Back in business,thanks ! Donuts ,water, and coffee . Nice waiting area, Walked in asked for an oil change, Jeff said yes we can. Done shortly after. Back in business,thanks ! Donuts ,water, and coffee . Nice waiting area, More

Service Always great service prompt and courteous. Oil and tire rotation, timely manner, great price. Mike and Joel are great to work with, always friendly an Always great service prompt and courteous. Oil and tire rotation, timely manner, great price. Mike and Joel are great to work with, always friendly and willing to help. More

Friendly....Fast....good ....snacks... All the service advisors and sales staff ( especally) Jim Steel who has sold me 3 cars over the pass 10 years.... Taylor's the best darn Ford dealersh All the service advisors and sales staff ( especally) Jim Steel who has sold me 3 cars over the pass 10 years.... Taylor's the best darn Ford dealership in all of Il. More

Fast friendly service They listened to me and explained the noise that I was hearing. I felt they knew what they were talking about. The oil change was fast. Didn’t have t They listened to me and explained the noise that I was hearing. I felt they knew what they were talking about. The oil change was fast. Didn’t have to sit for very long. More

Car service Tim Boyce got my car in quickly and returned back to me as soon as it was done. Thank you Tim for all your help. Thanks Ann Tim Boyce got my car in quickly and returned back to me as soon as it was done. Thank you Tim for all your help. Thanks Ann More