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This rating includes all service center reviews, with more weight given to recent reviews.
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639 Reviews of Taylor Ford of Manteno - Service Center
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November 13, 2020
I never go anywhere else love the customer service the sales the ford auto you can trust the sales manager is great and fiancé love it sales the ford auto you can trust the sales manager is great and fiancé love it More
by TAZANDBILLYTHEKIDD
Verified CustomerEmployees Worked With
Bryan Davis, Kevin Emling, Wayne Licka
October 28, 2020
Excellent service, no scams, friendly, courteous, do not remember their names but everyone I encountered was friendly...... I met this car dealership because my car broke down on the way to work one day tha remember their names but everyone I encountered was friendly...... I met this car dealership because my car broke down on the way to work one day that's how it all began...... I kept coming back because the service was impeccable More
by janicehardman65
Employees Worked With
Other Employees :
Alex.....driver, Kevin Emling, Randy Ayers
October 27, 2020
Very efficient, took care of the problem with my truck and they were very caring making sure I got a loaner. Kept me informed about my vehicle and they were very caring making sure I got a loaner. Kept me informed about my vehicle More
by DJ lil ike
October 14, 2020
They are prompt and courteous. Always can get service in a timely manner. Great people who treat you fair. Recommend them to everyone. It’s worth the drive. a timely manner. Great people who treat you fair. Recommend them to everyone. It’s worth the drive. More
by Andejo12
Employees Worked With
Kevin Emling
October 05, 2020
Excellent service. They were ready for my car at the scheduled time and called me with an update within 30 minutes to discuss the work needed. The work was completed timely. scheduled time and called me with an update within 30 minutes to discuss the work needed. The work was completed timely. More
by Amilaneses
Employees Worked With
Service Department
September 16, 2020
Very happy with the service on my 2019 king ranch truck. Did not wait long at all. All recalls were explained to me Thanks for the great service Did not wait long at all. All recalls were explained to me Thanks for the great service More
by LENNIEBERTRAND
Employees Worked With
Bryan Davis, Kevin Emling, Wayne Licka
September 10, 2020
Their service was extremely prompt and honest. Their honesty and professionalism will motivate me to GO to them when it’s time to by my next Ford! honesty and professionalism will motivate me to GO to them when it’s time to by my next Ford! More
by tcminard17
Employees Worked With
Head of Service
August 24, 2020
Made a service appt for a recall, then called a week later to ask them to also look at Tire Pressure Sensor Fault light that had come on. I was told it would be about 90 min. for the recall, so I expec later to ask them to also look at Tire Pressure Sensor Fault light that had come on. I was told it would be about 90 min. for the recall, so I expected about 2 hours total. They took care of both issues in under an hour. Quick, friendly and kept me informed of issue and progress. I'll be back for any future issues. More
by kuseta
Employees Worked With
Joel
August 14, 2020
We experienced a sudden issue with a PSD turbo while on the way to work. I contacted the service department and was immediately taken care of. They arranged for our truck to be looked at and ultimately r the way to work. I contacted the service department and was immediately taken care of. They arranged for our truck to be looked at and ultimately repaired the same day. We highly recommend this service department for any needs...quick, professional and friendly service from start to end. Our go-to place from here out. More
by DJ
Employees Worked With
Service department from service writers to diesel mechanics
