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Taylor Ford of Manteno

Manteno, IL

Overview
Employees
Reviews
Vehicles
4.8
1,454 Reviews
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222 South Locust Street

Manteno, IL

60950

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Showing 1,454 reviews

July 26, 2025

Paid nearly $400 and didn't get my vehicle sunroof working ... what a shame on you! More

by rgotkowski
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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Jul 28, 2025 -

Taylor Ford of Manteno responded

We're sorry to hear about your experience and appreciate you bringing this to our attention. Our management team will be reaching out to you directly to help make things right. Thank you for giving us the opportunity to address your concerns.

July 25, 2025

Came in for thw works with tire rotation, they did not rotate tires oil all over bottom of motor like puddles. Very messy work. Tech stated he rotated I found they did not due to marks on my tires were st More

by F250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cant remember name of service desk employee
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Jul 28, 2025 -

Taylor Ford of Manteno responded

We're sorry to hear about your recent service experience at Taylor Ford of Manteno. This is not the level of quality we strive for, and we take your feedback seriously. Please give our Service Director, Mike, a call at (815) 468-6566 to look into this further and help make things right. Thank you for bringing this to our attention.

July 25, 2025

All the guys in the department do a great job every time my truck is dropped off. Wouldn’t go anywhere else. More

by landgraftj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Taylor Ford of Manteno responded

Thank you for the great feedback! We’re glad to hear that our service team continues to earn your trust and keep your truck running strong. We truly appreciate your loyalty and support of Taylor Ford of Manteno in Manteno Illinois. Looking forward to seeing you next time!

July 18, 2025

Always helpful prompt and courteous. They get the job done with quality work at a reasonable price. More

by Dee Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel, Tucker, Chico
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Jul 21, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review! We’re glad to hear that your experience with Taylor Ford of Manteno in Manteno Illinois was prompt, courteous, and that you received quality service at a fair price. We truly appreciate your support and look forward to helping you again in the future!

July 16, 2025

Awesome experience! Easy to work with and very accommodating. They made us feel like family! More

by Dlutz3359
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlyn Osterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your experience! We truly appreciate your kind words about our team at Taylor Ford of Manteno in Manteno Illinois. It means a lot to know you felt like family while working with us. If there is ever anything else we can assist with, we are always here to help. Enjoy your vehicle and thank you again for choosing Taylor Ford of Manteno!

July 14, 2025

Almost incurred steep costs by taking their loaner out of state Good thing I asked about it beforehand. More

by Tempi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn Osterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your feedback and for taking the time to leave a review. We are glad you checked with our team beforehand regarding the loaner vehicle guidelines. We do always aim to be upfront about our policies and appreciate customers reaching out with questions. If there is ever anything else we can assist you with, please feel free to contact us at (815) 468-6566.

July 13, 2025

People there are very nice to work with. They get the job done. Would recommend. More

by jconroy48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jul 14, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your experience with us! We truly appreciate your kind words and recommendation. At Taylor Ford of Manteno in Manteno Illinois, our team takes pride in providing friendly service and making sure the job gets done right. If there is ever anything else we can assist you with, please feel free to reach out.

July 12, 2025

They walked me through my purchase in a very short time I left with a great purchase covered me with a really good warranty. Everyone was knowledgeable, answered all my questions and made me comfortable. I s More

by WENDYABBOTT18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your experience and recommendation! We are glad to hear that the team at Taylor Ford of Manteno in Manteno Illinois was able to provide knowledgeable service, answer all your questions, and help you feel confident and comfortable throughout your purchase. Your feedback means a lot to us and we truly appreciate you choosing Taylor Ford of Manteno. If you ever need anything in the future, we are always here to help!

July 11, 2025

Everyone is always super helpful and goes out of their way to be accommodating. Never had a bad experience here with anyone. More

by Mustang
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra, Caitlyn, Jim
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Jul 14, 2025 -

Taylor Ford of Manteno responded

Thank you for taking the time to share your experience with us. We truly appreciate your kind words and are glad to hear that our team at Taylor Ford of Manteno in Manteno Illinois has consistently provided you with helpful and accommodating service. It means a lot to know that you have never had a bad experience here. We look forward to continuing to assist you with all of your automotive needs!

July 10, 2025

They worked with me and I drove away in a new car. The dealership is a great one. More

by RJ.TEUNE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlyn Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shaqra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your experience! We are glad to hear that our team at Taylor Ford of Manteno in Manteno Illinois was able to work with you and help you drive away in a new car. We truly appreciate your support and hope you enjoy your new vehicle for years to come. If you ever need anything, we are always here to help!

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