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Taylor Ford of Manteno

Manteno, IL

Overview
Employees
Reviews
Vehicles
4.8
1,437 Reviews
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222 South Locust Street

Manteno, IL

60950

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Showing 1,437 reviews

June 12, 2025

I was solicited by the dealership to have my car serviced for a recall. They came out to my home and did the job in 45 minutes. More

by pnp1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Cox
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June 11, 2025

Everytime the Service Dept. Joel & Tucker are extremely professional and very friendly!! The porters did an amazing job cleaning my car!! More

by Jhannigan62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel & Tucker
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Jun 12, 2025 -

Taylor Ford of Manteno responded

Thank you so much for taking the time to leave us a review! We’re thrilled to hear that Joel and Tucker in the service department continue to provide you with professional and friendly service. We’ll be sure to pass along your kind words to them, as well as to our porter team for doing such a great job cleaning your car. We truly appreciate your support and look forward to seeing you again at Taylor Ford of Manteno in Manteno Illinois!

June 11, 2025

Perfect Perfect, Finnally fixed a original factory defective evaporator core and sensor. Other dealerships failed this in the past 16 months More

by Jkj52
Recommend Dealer
Yes
Employees Worked With
Joel in service
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Jun 11, 2025 -

Jkj52 responded

Cant thank you enough for your sevice. Recommended and rated a 10.

Jun 12, 2025 -

Taylor Ford of Manteno responded

Thank you for the kind words and the 10 out of 10 rating! We’re so glad our team at Taylor Ford of Manteno in Manteno, Illinois, was finally able to resolve the factory evaporator core and sensor issue for you. It means a lot to hear that we succeeded where others fell short. Your recommendation truly means the world to us. If you ever need anything in the future, we're here to help!

June 04, 2025

Professional service and good selection. This is the 4th vehicle we have purchased through Taylor Ford Manteno always great communication and the service department is knowledgeable and pers More

by robinzivanovich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Osterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Taylor Ford of Manteno responded

Thank you so much for your continued support and loyalty. We truly appreciate you choosing Taylor Ford of Manteno for your fourth vehicle purchase. It means a lot to know that our communication, vehicle selection, and service department have consistently met your expectations. We are proud to serve the Manteno community and look forward to helping with anything you need in the future. Thanks again for being part of the Taylor Ford of Manteno family!

June 04, 2025

The service advisor was very helpful. He sent me prices on three different brands of tires for my F150 Limited. I love the small town atmosphere of this dealership. I will recommend them More

by Robert Been
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Taylor Ford of Manteno responded

Thank you for taking the time to share your experience with us! We’re glad to hear our service advisor was helpful in providing you with tire options for your F150 Limited. At Taylor Ford of Manteno in Manteno Illinois, we take pride in delivering personalized service and maintaining that small town atmosphere our customers appreciate. We truly value your recommendation and look forward to helping you again in the future!

June 03, 2025

Service was great, polite, helpful. Understood my needs. Always taken care of in a timely manner! This is my go to dealership for all my service needs! More

by JKURT45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chipper Crosswell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Taylor Ford of Manteno responded

Thank you so much for the kind words and continued trust in Taylor Ford of Manteno in Manteno Illinois! We’re thrilled to hear that our service team has consistently met your needs with professionalism and efficiency. It means a lot to know we’re your go-to dealership for service, and we look forward to continuing to take great care of you and your vehicle.

June 02, 2025

Very courteous and helpful staff, vehicle pickup and drop off was smooth, excellent service. Very satisfied More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel in service
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Jun 03, 2025 -

Taylor Ford of Manteno responded

Thank you for the great feedback! We're glad to hear you had a smooth and satisfying experience with our service team. Providing courteous and helpful service is always our goal at Taylor Ford of Manteno in Manteno Illinois. We appreciate your support and look forward to helping you again in the future!

June 01, 2025

I live out of state, and purchased my vehicle electronically. Caitlyn & Nick both promptly answered every question I had, while attending to every concern of mine throughout the process. I can’t More

by NIKO.BRUNELAS7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Osterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chipper Croswell
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Jun 02, 2025 -

Taylor Ford of Manteno responded

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Caitlyn, Nick, and Anthony provided outstanding service throughout your long-distance vehicle purchase. At Taylor Ford of Manteno in Manteno Illinois, we take pride in offering a smooth and transparent buying process, whether you're local or out of state. Your kind words about our team's professionalism, communication, and commitment to going above and beyond mean a great deal. We truly appreciate your trust in us and hope you enjoy your new vehicle for many miles to come!

May 31, 2025

I have been a longtime customer over 15 years. My latest new vehicle purchase was painless ,guick out the door as usual. Jim Steele is the best,can’t say enough about him. Also thanks to Tim both More

by ROJ0891
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Taylor Ford of Manteno responded

Thank you for the incredible review and for being a loyal customer of Taylor Ford of Manteno in Manteno Illinois for over 15 years. We are thrilled to hear that your most recent new vehicle purchase was quick and painless. Jim Steele and Tim truly appreciate the kind words, and we are lucky to have them on our team. We will also be sure to pass along your compliments to Joel, Tucker, Mike, and the entire service department. Your continued support means the world to us, and we look forward to serving you for many more years to come.

May 29, 2025

Check engine light came on over the Memorial Day weekend. I stopped Tuesday morning to see if they could check why, without an appointment, they took it in and fixed it right away. Don’t know if any other sh More

by Glearn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto shop
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May 30, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your experience with Taylor Ford of Manteno in Manteno, Illinois. We are happy to hear our service team was able to get you taken care of quickly, especially after a holiday weekend. We know how frustrating it can be when a check engine light comes on, and we are glad we could help without an appointment. We appreciate your trust in our team and hope to continue providing you with excellent service in the future.

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