Taylor Auto Max Buick GMC of Great Falls

Amazing service! On a shopping trip to Great Falls from Alberta we ran into problems with our Mazda CX-5 and ended up at Lithia Buick GMC as it was the first dealershi On a shopping trip to Great Falls from Alberta we ran into problems with our Mazda CX-5 and ended up at Lithia Buick GMC as it was the first dealership we could find that appeared to be open on Saturday (this was our first time visiting Great Falls and we had no idea where we were going and were in a state of panick). We were very concerned about our vehicle as we had driven quite some time after our battery light came on trying to get to Great Falls as we were concerned if we stopped on the side of the interstate we wouldn't get going again. Eventually almost everything had stopped working: AC, power steering, radio, and every possible indicator light on the dash was lit up at this point. When we arrived and explained our situation the staff immediately went to work to help us out and kept us informed along the way. They located the replacement part (serpentine belt) at another business and had someone deliver it to their location for us. Then a staff member, who was supposed to be on vacation, took time out of his day to work on our vehicle. Every staff member we spoke with kept us comfortable and well informed from start to finish. To top it all off they made sure we didn't spend all our shopping money on parts, labour or fees as they charged us what I felt was a deeply discounted price for how much we put them out that day. Within a couple of hours we went from wondering: How we would get back to Alberta? How could we afford to repair our vehicle? (Considering how extensive we thought the damage would be.) Did we need to buy a new vehicle between now and going back to work on Tuesday? To a state of complete satisfaction, and the only question on our minds then was: Where should we grab lunch? Needless to say we will be forever grateful to the fabulous staff at Lithia Buick GMC for their amazing customer service! Thank you!! Geoff & Nicole More

Great customer service and the best mechanical work ! Great Dealership , Great employees ! I have always trusted Lithia to take good care of me and my vehicles and have never been disappointed . Keep up t Great Dealership , Great employees ! I have always trusted Lithia to take good care of me and my vehicles and have never been disappointed . Keep up the good work ! More

Pleasant buying experience The overall buying process was easy and quick. Brian was helpful without pressuring. Financing went smoothly. The price was a great deal for the car a The overall buying process was easy and quick. Brian was helpful without pressuring. Financing went smoothly. The price was a great deal for the car and features. Very happy with the entire experience. More

Great purchase experience The staff went out of their way to make this purchase experience easy and smooth. Jeremy Stone was great to work with and sure there were no unanswere The staff went out of their way to make this purchase experience easy and smooth. Jeremy Stone was great to work with and sure there were no unanswered questions. More

Excellent Service Brian Drewes of Lithia Buick GMC of Great Falls, is a top notch customer service representative. He did an excellent job working with me to get the b Brian Drewes of Lithia Buick GMC of Great Falls, is a top notch customer service representative. He did an excellent job working with me to get the best deal possible. A win-win. More

Oil change Friendly service will be back.The price was very high for an oil change. I like to keep The maintenance of the vehicle up to date. Friendly service will be back.The price was very high for an oil change. I like to keep The maintenance of the vehicle up to date. More

Great people not pushy and very honest Great place and the best price that I found! They got me in and out in under an hour and overall great experience!!! Thanks Christian and Lithia! Great place and the best price that I found! They got me in and out in under an hour and overall great experience!!! Thanks Christian and Lithia! More

My 2016 Buick Enclave Always had good service at Bennett Motors, now Lithia. Dealership is accommodating, employees friendly & courteous. Workmanship has been good to excel Always had good service at Bennett Motors, now Lithia. Dealership is accommodating, employees friendly & courteous. Workmanship has been good to excellent. This is my second Buick Enclave. More

Great experience We had a great experience, we found what we wanted and Brian and Travis made it happen for us in a timely manner!!! Very happy with our visit to Lithi We had a great experience, we found what we wanted and Brian and Travis made it happen for us in a timely manner!!! Very happy with our visit to Lithia Downtown!!! More

Great experience Very good experience at Lithia Downtown. Got me a price of the vehicle I was interested in thanks to Jeff Unger! He worked super hard on getting ev Very good experience at Lithia Downtown. Got me a price of the vehicle I was interested in thanks to Jeff Unger! He worked super hard on getting everything put together. Super happy with my suburban. More