Taverna CDJR Fort Lauderdale

I own a 2008 Subaru Legacy GT Spec B. I dropped my car off on a Monday (2-22-10) because I noticed a noise that only occurred when the Turbo started kicking in on my car. After a couple days I called them off on a Monday (2-22-10) because I noticed a noise that only occurred when the Turbo started kicking in on my car. After a couple days I called them to get an update. The Assistant Service Manager tells me his service tech says it is the after-market air filter that is causing the noise. I tell him that I have had that air filter in the car for over a year and the noise had not occurred until recently. He agrees that this sounds suspicious and says he will have another service tech take a look. I finally get back in touch with the Manager on Friday and he says the second service tech says it is the air filter as well. I asked if they replaced the air filter with a stock one and see if the noise was still occurring and he tells me "I don't know. I'm not sure how he came to that conclusion." I'm picking my car up today (Friday) after a whole week with absolutely nothing done to my car. The entire week it has been near impossible to speak with anyone about getting updates on my vehicle. I strongly recommend that you NEVER take your vehicle to this dealership for service work. More

Rude customer service agent, schedule a service appointment they didn't honor, this is the third time in the last 9 months. Arrive at the dealer for the oil change after scheduling an appointment, appointment they didn't honor, this is the third time in the last 9 months. Arrive at the dealer for the oil change after scheduling an appointment, at the phone they told me the car will be ready in 30 min, after arrival the customer agent told me that this service will take at least 3 hrs. This is not acceptable More

My car was in 100% working condition when I parked it at Sawgrass mall. I lost the key to my car and needed to go to a dealership that would cut me another key. I called the dealership in Tamarac for a quot Sawgrass mall. I lost the key to my car and needed to go to a dealership that would cut me another key. I called the dealership in Tamarac for a quote. They wanted $200 to make me one key. A friend of mine that is a mechanic told me that he gets a discount at the Chrysler/Jeep dealership in pompano beach. He said he would take care of everything for me (towing, quotes, etc.) The next thing I know something that was supposed to be a 10 minute process turns out to be going on for 2 days now. This dealership in Pompano is telling my friend that they were not able to cut the keys and there was a problem with my car. Now my car works 100% perfect, so what problem they speak of, I don't know. I take a day off work to approach this dealership in person. I try to speak to a manger but the manager puts me off to an ordinary service guy. I try to explain the situation to him and he tells me I am yelling at him and starts acting very immature. Just for the record I can honestly say I was not yelling at him. I don't know if he had issues in his childhood?? Anyway so he gets the mechanic that worked on my car into the room. The mechanic explains to me why he can't cut and program the key to my car. He tells me that the machine they use to find the program number to my car says some type of error on it and there is something wrong with my car. I call up the dealership in Plantation and ask them their advice regarding my situation. They assure me that there is a 1% chance that something would be wrong with my car and tell me exactly what to tell this pompano dealership to do. I tell the mechanic what they said. He starts off with an aggressive tone towards me then progresses into an aggressive manner. We walk out to my car and shows me exactly what they "think" is "wrong" After much deliberation and hostile service from this dealership I ask them how much to "fix" whatever is "wrong" with my car. They tell me they don't know what is wrong and they want $500 to find the problem??? I quickly get on the phone with AAA and have my car towed so fast out of that malicious dealership and go to Plantation. Excellent 110% service at the plantation dealership. I was approached right away with an honest and sincere service manager. He assured me that by the time I come back my car will be all set and ready to go. One hour later I skip out of there with 2 cut and programmed keys for under $100 and %200 amazing customer service. Please be advised if you ever visit the Eddie Accardi dealership in Pompano and please know your stuff before you go in there because they WILL try and scam you out of everything they can. I am extremely happy with the Plantation dealership's service and I would definitely and highly recommend them. P.S. I would also like to mention that a key that was in my car that was there before I went to this Pompano dealership is now gone. And the inside of my car has scratches all over the place and dings and the interior fabric on the drivers side has a deep cut in it by the window. All of which I will be hiring an attorney to advise me with this matter. Be warned. More

Worst dealership for SERVICE in south florida More

IT WAS EASY AND FUN LOVED THE STAFF More

IT WAS GREAT LOVED EVERYONE THIER IT WAS GREAT More

My father called this dealership for a new white 2005 Wrangler and was going to make a deposit, but Hurricane Rita interfered. Somehow, in one day, Jerry, the manager of Sales, allowed a team of mechanic Wrangler and was going to make a deposit, but Hurricane Rita interfered. Somehow, in one day, Jerry, the manager of Sales, allowed a team of mechanics to modify the car by adding a very expensive chrome mod kit. He was reluctant to remove it and wanted to sell it to us with the kit installed (at a modest ~$4500 price increase). My dad and I wanted him to remove the kit and sell us the car as was, and eventually he became difficult to contact. I called myself (the first time) with my own phone and he picked up quickly. This dealer is very sneaky and is either lying or completely clueless. Be careful. More