Tate Dodge Chrysler Jeep RAM

My wife and I were greeted by Ron Channell within a few minutes of out arrival. I knew from prior after hours browsing which vehicle were interested in. Ron asked the usual questions as to price and what minutes of out arrival. I knew from prior after hours browsing which vehicle were interested in. Ron asked the usual questions as to price and what we were looking for in a Jeep. This was not to dissuade us but to make sure this would fit our needs and price range. He explained the modifications that had been added at the off Road Center and why they had been done. Everything was thorough. Once the pricing came about, all rebates and possible incentives were discussed. An appraisal was also arranged on the vehicle we were trading in. During this time, there was explanations of the Jeep Wrangler pricing structures and other models available in case this was not within our pricing. Ron also explained the Total Care plan that is offered. Fortunately, after all pricing was completed, it was well within our price range. there was never any time when we felt rushed or otherwise ignored. After the price was agreed upon, we met with Mr. Ralph Scott in finance. having been a customer at this particular dealership several times, we knew what was offered, which made the entire process go very quickly and smoothly. The side by side comparison of with and without other plans was very helpful. the GAP and Lifetime Warranty were explained. Ultimately, we decided on purchasing both as well as going through the in house financing. Ralph was very professional and most courteous throughout the entire process explaining each line of the financing contract. When it came time to take possession of the vehicle, Ron noticed apiece of the trim that was missing, something we had missed during the initial walk around before purchase. He annotated the We Owe memo and told us how to have it rectified at the Off Road Center. All in all, like the previous experiences with Tate Dodge / Jeep / Chrysler, we had an outstanding experience. More

This is has been our best new car buying experience ever! Very knowledgable and professional staff with a low pressure atmosphere. Can't wait to utilize our Tate free car care oil changes. Very knowledgable and professional staff with a low pressure atmosphere. Can't wait to utilize our Tate free car care oil changes. More

When we ( my wife and I) arrived we were immediately greeted by Mr. David Giddens. We already had information on the vehicle (Jeep Liberty) we were interested in. Mr. Giddens showed us the vehicle and greeted by Mr. David Giddens. We already had information on the vehicle (Jeep Liberty) we were interested in. Mr. Giddens showed us the vehicle and then a similar one in the same price range. He pointed out, explained and demonstrated all of both vehicle's features. We then took a test drive in the vehicle we preferred. The price was within our range, the vehicle had the features we were looking for and Mr. Giddens answered all of our questions. During the entire transaction, Mr. Giddens was extremely professional, polite, courteous and personable. We would highly recommend Mr. Giddens and Tate Dodge, Chrysler, Jeep, RAM. More

MY FAMILY HAVE DELT WITH DAVID ON 2 OCCASSIONS. HE WAS NOTHING BUT THE BEST SALES REP FOR THIS COMPANY. I WOULD RECOMMEND ANYONE TO DAVID. I THINK HE DESERVES A BONUS + RAISE. HE IS THE KIND OF REPRESENAT NOTHING BUT THE BEST SALES REP FOR THIS COMPANY. I WOULD RECOMMEND ANYONE TO DAVID. I THINK HE DESERVES A BONUS + RAISE. HE IS THE KIND OF REPRESENATIVE THAT YOU WOULD WANT TO KEEP FOR YOUR COMPANY. WE ARE VERY SATIFIED WITH HIS WORK AGAIN AND SHALL RETURN. THANKS MR DAVID GIDDENS. KEEP UP THE GOOD WORK FROM NIKISHA ONEAL AND GARRY GAITHER. More

I walk in dealer today really not thinking of buy a new vehicle but wanted to see what they had to offer. After I walked in I was greeted by a very charming young lady. Her name was Sarah Johnson, she trea vehicle but wanted to see what they had to offer. After I walked in I was greeted by a very charming young lady. Her name was Sarah Johnson, she treated me with respect and was not pushy at all. I explained to her that I wanted to see if they could get me into a jeep for what I wanted to pay. I explained that I was needed back at work and if she could run the information for me while I was at work. She keep me informed as to what she was doing through email. An hour later she called and informed me that she had good news and that I should come in. Went there after work and yes she had gotten all the information I was looking for. Long story short, Sarah Johnson got me my jeep I wanted and for the price I was looking for. I would tell anybody if you are looking for a non PUSHY and very understanding sale agent ask for SARAH JOHNSON. One last thing I wanted to add was I heard a couple of negative things about Tate and their service/reps being nasty or non helpful. I want to put that to rest by saying I had nothing but the best sale person along with the whole staff I dealt with today. Tate has treated me right for lot of years, and I want to say this is my THIRD JEEP I have bought from this dealer. A+++++++++++ Once again Sarah J THANK YOU very much for all your help and quick response to my needs. Robert Kirk More

At the Tate dealership I received fast courteous service by a knowledgeable staff . It was a most pleasurable and refreshing experience. Thank all of you at Tate dodge by a knowledgeable staff . It was a most pleasurable and refreshing experience. Thank all of you at Tate dodge More

Ron Channell at Tate was awesome to work with, down to earth, and very knowledgable. I first started working with Ron through email and phone. I have a very awkward work schedule and whether I emailed or earth, and very knowledgable. I first started working with Ron through email and phone. I have a very awkward work schedule and whether I emailed or called I always had prompt email answers or call backs even when he was off. He worked at my pace and not once did I feel being pushed. A real stand up guy that will work for you. If you are thinking of getting a new vehicle, call or email Tate and ask for Ron. More

Tate and my sales representative (Ron Channell) were recommended to me by my boyfriend who's father just bought a vehicle there. I was very impressed by the knowledge of the vehicle my sales rep had. S recommended to me by my boyfriend who's father just bought a vehicle there. I was very impressed by the knowledge of the vehicle my sales rep had. Since I never owned a Jeep wrangler before I had no idea what certain things did or how the soft top worked, Ron was very clear on how everything worked and what things did. After I decided I wanted to purchase the Jeep Ron took the time to look for rebates for me, there wasn't any, but it was nice he took the time to help. Ron also took the time to clearly explain all the pricing and how he came to the total. Ron is a very personable and easy person to work with and I was very happy with my experience. My finance representative was also very personable and easy to work with. He took his time and explained all my payment and warranty options. He clearly went through the final paperwork explaining each charge and total. My happiness continued with this experience. After the signing was complete, Ron walked me and my boyfriend to my new Jeep. I happened to walk around the Jeep and noticed a small dent on the right side of the hood. I informed Ron and he adjusted my "We Owe" paperwork to have it fixed. I plan on calling the service department today and setting up an appointment. I their service department is anything like their sales department it should go smoothly, if not I will certainly submit another review for them. To finish up, I would like to thank everyone who helped to make my experience so good. I absolutely love my new Jeep Wrangler! More

There were a few mistakes made in the calculations of the autos final sale price during negotiations. We were never offered any refreshments during the sales experience. autos final sale price during negotiations. We were never offered any refreshments during the sales experience. More

The Sales and finance depts work together to meet customer's needs. Everybody was very helpful and friendly. I will buy my next cars there. customer's needs. Everybody was very helpful and friendly. I will buy my next cars there. More