Tate Dodge Chrysler Jeep RAM
Glen Burnie, MD
Filter Reviews by Keyword
By Type
541 Reviews of Tate Dodge Chrysler Jeep RAM
Both the sales person and the finance person were willing to work with us to get us a vehicle we wanted in the price range we wanted. Both individuals were very patient with us as we made our decision and we to work with us to get us a vehicle we wanted in the price range we wanted. Both individuals were very patient with us as we made our decision and were willing to stay past closing to accomodate us. Would highly recommend this dealership! More
From the moment I walked into the showroom, I felt like I was the only customer in the dealership. Everyone there was friendly, courteous, and answered all of my questions frankly, and truthfully. This is my was the only customer in the dealership. Everyone there was friendly, courteous, and answered all of my questions frankly, and truthfully. This is my 12th car purchased from Tate, since 1968. The service has been great, and I think that I have been treated fairly each time that I have gone there. All in all, this has been a positive experience. More
I was very pleased with helpfulness of the employees who delt with me. They made me feel relaxed and less stressed. I would send anyone looking for a new car your way. delt with me. They made me feel relaxed and less stressed. I would send anyone looking for a new car your way. More
Dave was extremely pleasant! He was helpful and made the car buying experience that much better. Ralph, their financial guy, was equally as helpful and got us a great rate. car buying experience that much better. Ralph, their financial guy, was equally as helpful and got us a great rate. More
Tom was very helpful with explaining all the options, which was very important since this was our first Jeep purchase. Would return for other future purchases! which was very important since this was our first Jeep purchase. Would return for other future purchases! More
Chris Hall was a very personable and professional salesman. He was very knowledgeable and took time to to through the attritubutes of the car in detail. He made the car buying process a positive on salesman. He was very knowledgeable and took time to to through the attritubutes of the car in detail. He made the car buying process a positive one by building a positive relationship and eliminating the all too frequent antagonistic type process that exists in today's environment. Although we have only driven the car a few miles, it is everything that he said it would be and we are looking forward to continuing our relationship with the dealership and Chris as we go forward. More
Ron Channell was interested in selling me a vehicle but at the same time it wasn't all about that he also had no problem talking to me on a personal level as if he had known me for years and that really su at the same time it wasn't all about that he also had no problem talking to me on a personal level as if he had known me for years and that really surprized me considering the past experience i have had with other dealerships that just wanted to sell you a vehicle have you sign the paperwork and send you out the door. Kevin Morton in service department was always very open with me and always let me know what was going every step of the way when my vehicle is in service. i CAN'T find one thing bad to say about this dealership at all More
My experience with Ron Channell was great. He was friendly and accommodating, courteous and never overbearing or pushy as many sales associates can be. He made the whole experience easy and enjoyable friendly and accommodating, courteous and never overbearing or pushy as many sales associates can be. He made the whole experience easy and enjoyable. I got a good price on my trade-in and a good deal on my new truck. I would definitely recommend stopping by and seeing Ron at Tate if you’re in the market for a new vehicle… I Love my new truck!!! More
My husband and I had a wonderful experience with Tate Dodge and our salesperson, Ron. He listened to what we were looking for and what we had to work with. He was honest and had a great sense of humor wh Dodge and our salesperson, Ron. He listened to what we were looking for and what we had to work with. He was honest and had a great sense of humor which made the experience even more enjoyable. We will diffently return to Tate for our next car purchase. More
This experience was bad from the very beginning. I wanted to purchase a used Chrysler 300. I found the car on line a Auto Trader.com. When I arrived at the dealership the first thing I noticed was that the c to purchase a used Chrysler 300. I found the car on line a Auto Trader.com. When I arrived at the dealership the first thing I noticed was that the car was very dirty inside. After test driving the car I liked the performance and decided to purchase the vehicle. I told the salesman that I had applied for a loan through my credit union and I would be back the next day to finalize the deal. The very next day I contacted the salesman Joe Holden and informed him I was approved by my credit union and wanted to come in to purchase the vehicle I asked him what I needed to bring he said "all we need is you". My credit union told me to provide a purchase order and they would cut the check. Upon my arrival at the dealership the saleman Joe Holden said, we need to make certain you are who you say you are. He asked that I complete a form. He assured me that every customer completes this form for security reasons since 911. So I completed the form. Joe Holden told me that I was next in line to see the finance manager. I waited over 45 minis. When my turn came I walked in the finance manager's office she was sitting behind her desk she barely even looked up at me, nor did she extend her hand to introduce herself. She just sat behind that desk looking as if she was mad at the world. She starts out saying that she had run my credit and of course I was outraged. Joe Holden had lied to me and used his form to obtain my SS#. He provided the information to the finance manager and she ran my credit after I specifically told the salesmen not to because I had already been approved by my credit union. She said she had no proof that I was approved by the credit union. She said I would not be able to take delivery of the car unless I went with her finance company at a much higher rate. I explained to her that my credit union had already approved me at 4.75%, why would I take delivery at a higher rate. At his point she was even more rude and mean spirited. I asked to speak with the manager Shawn Frick. I explained to him that I was quite upset and that I may get a little loud he replled, "Well there's the door you can leave right now". I was appalled. I explained that I was upset over the treatment I was receiving from the salesman and the finance manager that my credit was run against my wishes and the salesmen obtained my social security number under false pretenses the finance manger was trying to sell me a vehicle at a much higher interest rate after I had already been approved by my credit union at a much lower rate. Shawn Frick said " There are many places to buy a car you do not have to buy one from Tate". He was quite rude and condescending. I left the dealership feeling angry and humiliated This dealership is cold has no ambiance. My feeling is all they want to do is sell cars and they could care less about how they treat their customers. I did purchase a car the very next day from another dealer and the experience was great. More



