Tasca Subaru - Service Center

Smith Cairn Yonkers, NY. sold to Tasca. I have 2019 Crosstrek. On May 29 1st service appointment offered was June 19, and car needed to be towed there. Person who makes appo sold to Tasca. I have 2019 Crosstrek. On May 29 1st service appointment offered was June 19, and car needed to be towed there. Person who makes appointments says they're overwhelmed. Sounds like new owner is beating them, not staffing properly. Can't get answer on questionable charges in 3 attempts- never a call back, never reached a service manager. . More

Kenny Schwartz has always been available for questions etc. They have always been courteous and professional. etc. They have always been courteous and professional. More

Great service, courteous, professional, didn't have to wait too long, immediate contact when finished wait too long, immediate contact when finished More

Dependable, even though it can be hard to get on the schedule, manager, can't remember if her name is Diane or Debbie made it possible & delivered as promised. schedule, manager, can't remember if her name is Diane or Debbie made it possible & delivered as promised. More

All work on car well done and on schedule as outlined to me. Good & prompt service work. Good accommodation for waiting area while service work was done. me. Good & prompt service work. Good accommodation for waiting area while service work was done. More

I brought the car in for a NYSI. I was in and out in no time and they sanitized the car before I left. Been going here for nyears. time and they sanitized the car before I left. Been going here for nyears. More

Smith Cairns is an outstanding dealership. I’ve depended on them to service a number of different cars over many years and have never been disappointed. Everyone I’ve ever dealt with has been most personabl on them to service a number of different cars over many years and have never been disappointed. Everyone I’ve ever dealt with has been most personable and competent. More

Good service department I bought my Forester here a couple of years ago. Not many miles on it but I bring it in for routine service every 6 months. Staff is pleasant and ex I bought my Forester here a couple of years ago. Not many miles on it but I bring it in for routine service every 6 months. Staff is pleasant and experience is usually efficient. Price comparable to other dealers. More

Worst service Worst experience that I have ever had with a dealership. I was having problems with my brakes even after I had changed the pads and was hoping that he Worst experience that I have ever had with a dealership. I was having problems with my brakes even after I had changed the pads and was hoping that he could help me. Unfortunately, he pressured me into getting unnecessary work done. I did some research and called him back to cancel to extra work, he claimed that they had already commenced and that it might be too late. He called later to inform me that they couldn't locate the lock nut keys and would have to cut them off for an extra fee. This was strange to me, how were they are able to start work on all the extras if they weren't even able to take the tires off? I told him to stop working on my car and called Subaru and the dealership in Canada where I bought the car, only to find out that they all have master keys. I picked up my car, paid the inspection fee and took it to another dealership that removed the locks in less than 5 minutes and didn't even charge me for it. After which, I drove over to Meineke and paid over $400 less than what Smith Cairns had quoted. I am disgusted with their tactics and still feel cheated months later. Therefore, do yourself a favor and spend some time researching before you step into that dealership. More