Tasca Kia White Plains - Service Center

Quick and easy service, no xx, every little detail upfront couldnt be more appreciative of the service i received at north east kia white plains, thanks! To my sales associate james upfront couldnt be more appreciative of the service i received at north east kia white plains, thanks! To my sales associate james More

In my time dealing with this dealership, this being my second vehicle purchased at said dealership, they have done right by me! As of this time I have no complaints what so ever. With my most recent purc second vehicle purchased at said dealership, they have done right by me! As of this time I have no complaints what so ever. With my most recent purchase I was able to do everything via phone and the car was delivered to my door step!! The salesman then returned the older vehicles back to the dealership. More

Good repair service! They are all so amazing here! So loving and kind! They treat you as if you’re family! They make you feel right at home! Best trade in prices i’ve seen They are all so amazing here! So loving and kind! They treat you as if you’re family! They make you feel right at home! Best trade in prices i’ve seen, and they have a really good repair service! More

Very happy with my purchase Purchased my Kia here and I have never been happier! I was treated with respect, and wasn't pushed into anything! The employees were kind and thorough Purchased my Kia here and I have never been happier! I was treated with respect, and wasn't pushed into anything! The employees were kind and thorough! They explained everything and answered all and any questions I had! I am very happy with my purchase and recommend Northeast Kia to anyone who is looking to purchase a vehicle! More

Completely happy with our purchase Wow! These guys provided me with a great deal and made us completely happy with our purchase. We drove several hours to this dealership and every mile Wow! These guys provided me with a great deal and made us completely happy with our purchase. We drove several hours to this dealership and every mile worth it. We will do it again when we decide to extend our family car park! More

These guys are the best! Recommend!! I worked with these guys for more than half a year and they were absolutely great about working with me. All staff guys were always helpful and inform I worked with these guys for more than half a year and they were absolutely great about working with me. All staff guys were always helpful and informative, not just selling their vehicles, but fulfilling my customer’s needs. They are always ready to accommodate their deals to your request and conditions. More

Awesome experience! Great prices, cars are in excellent condition, sales team is chill. My partner were in and out of here super-quickly with exactly what we wanted. It w Great prices, cars are in excellent condition, sales team is chill. My partner were in and out of here super-quickly with exactly what we wanted. It was an ideal car-buying experience; highly recommend. More

Unethical and unprofessional service department Unethical and very unprofessional service department. They seem friendly at first but then they start gas lighting you making you feel crazy for comin Unethical and very unprofessional service department. They seem friendly at first but then they start gas lighting you making you feel crazy for coming in. Their answer to everything is that you do not have a problem without even examining the car. More

Tire Disaster HORRIBLE SERVICE! I have a 2018 Kia stinger (leased). I actually brought my car in for service last Thursday the 31st for an oil change and rotation o HORRIBLE SERVICE! I have a 2018 Kia stinger (leased). I actually brought my car in for service last Thursday the 31st for an oil change and rotation of my tires. I also mentioned to the service department when I dropped off the car to please look at my tires because my tire pressure light came on that morning probably because it was very cold that day, but still check. I got the car back with the tire pressure light still on, was told if I drive around the light should come off. I literally drove home that night, back to work the next day being Friday and almost home, the tire pressure light was still ON. I tried calling Kia Friday afternoon about the light still being on but of course THEY NEVER PICK UP THE PHONE. However on my way home that Friday night I hit a very big pot hole that I had to pull over and call 24 hour road side assistant to come and switch my actual tire with a donut(spare tire). Saturday morning I went to Kia and I was two hours late for work so I can stay with my car. They took the tire out the trunk and stated that the tire had a slash in it. They never looked at the rim, to inspect it literally nothing, just the tire. So I said this is great my rim didn’t get messed up and that they had to order the tire and it will be in on Monday because they didn’t have the tire in stock. I was very understanding so I went home again with the donut on my car until Monday. Drop the car off Monday morning at 9am, I didn’t receive not one phone call about my car all day. I decided to call at 5pm and of course they gave me unlimited excuses. So come to find out my rim was damaged (that they never even looked at), they tried calling their rim repair guy to come in to fix the rim, he didn’t have any availability Monday to come in to see if the rim could be fixed that day or they needed to order me a whole new rim. At this point it’s 5 pm and my car was in their care for almost 8 hours and they didn’t do a SINGLE thing. I went to go pick up my car after work and I received my key from the front desk and at this point I’m upset. I got in my car and I immediately smelled a cigarette scent and my window was slightly cracked (very fishy). So I went back inside and asked to speak to the manager. I first spoke to Jules who the services manager and I stated “my car smells like cigarettes” and he said “I don’t think anyone here smokes.” I then said, “well I don’t and I didn’t give you my car like that, however since we’re on the topic what happen today”. All excuses from there, they supposedly tried calling me twice on a phone number that is no longer my number and every time I take my car in I give them my updated phone number and tell them to fix it. At this point I was beyond frustrated because this was 3 days with a donut on my car and I felt unsafe in my own car. I demanded to speak with a manager, that being James who was currently with a customer at the time. I simply told the front desk I will wait because I know James and he was the person who I signed my lease with. The service manager thought it was a good idea to try to explain to me again and again their “xxxx ups”. By this time I had to restate that I don’t care about the rim nor the tire at this point, what I care about is my safety and the fact that I have to drive another day with this donut isn’t ideal nor safe. To make a very long story short I spoke to James and the owner of the dealership now, Nick and they told me given them until Tuesday noon to figure out what they were going to do about the situation. Today’s noon came and went, I didn’t get a phone call. So I went over to Kia on my lunch break and they supposably had the guy come fix the rim overnight. They replaced my rim and tire right then and there which I’m happy they did. I’m just very upset that it took a lack of communication and careless of my safety. This isn’t the first time Kia has done something like this to me when I dropped my car off for services, but this time I am for sure making a bigger deal. I do strongly feel that because I am a women in my 20s they can take advantage of me but again they are wrong. This is not my first car and it definitely WONT be my last. Plus I am very educated with a lawyer. The only person I will deal with going forwarded if i choice to bring my car to “North Kia” or “Kia White Plains”; whatever you guys want to call yourself is a young man name Tommy in service. He’s a very nice gentlemen and was the only one understanding my frustration in all this mess. More