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Tasca Kia White Plains - Service Center

White Plains, NY

4.6
311 Reviews

311 Reviews of Tasca Kia White Plains - Service Center

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August 05, 2024

I have been in there 4 times total of 34 hours and they still couldn't fix the problem. Took it to Volkswagen and they fixed it in 15 minutes. Your place truly sucks!!!!! More

by marzelholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sammy Rivera
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Aug 29, 2024 -

Tasca Kia White Plains responded

Thank you for sharing your experience with us. I understand your frustration regarding the issue you faced while visiting Tasca Kia White Plains. It’s disappointing to hear that we were unable to resolve your problem and that you found a solution elsewhere. We appreciate your feedback and encourage you to reach out to us directly so we can better understand the situation and work towards a resolution. Your satisfaction is important to us. Sincerely, Albano Kroj | Service Manager | 866-954-4412

August 01, 2024

It took the parts department almost 3 weeks to refund my wiper blades that you service advisor put on and they feel off on first use. The parts manger and worker told me the computers were down for two we More

by albottone63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sammy Rivera
Report | Print
Aug 29, 2024 -

Tasca Kia White Plains responded

Thank you for sharing your experience with us. I understand that the delay in your refund for the wiper blades and the communication regarding the parts department has caused frustration. We appreciate your feedback, as it helps us improve our services at Tasca Kia White Plains. I encourage you to reach out to us directly so we can address your concerns more effectively and find a solution that meets your needs. Our goal is to ensure a smooth experience for all our customers. Thank you again for bringing this to our attention. Sincerely, Albano Kroj | Service Manager | 866-954-4412

August 01, 2024

Rasool and Ashley went above and beyond To help me with my needs. These guys made my visit pleasant And reassuring. Thank you guys!! More

by robertnazario1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rasool and Ashley , Sammy Rivera
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Aug 29, 2024 -

Tasca Kia White Plains responded

Thank you for your wonderful review! We're thrilled to hear that Rasool and Ashley provided you with such exceptional service during your visit to Tasca Kia White Plains. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Albano Kroj | Service Manager | 866-954-4412

August 01, 2024

Excellent service and friendly staff. Very helpful and knowledgeable , a pleasure to deal with. Thank you More

by the5zs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rasool mustafa, Sammy Rivera
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Aug 29, 2024 -

Tasca Kia White Plains responded

Thank you for your wonderful feedback! We truly appreciate your kind words about the excellent service and friendly staff at Tasca Kia White Plains. It’s great to hear that you found our team helpful and knowledgeable. We look forward to serving you again in the future! Sincerely, Albano Kroj | Service Manager | 866-954-4412

August 01, 2024

Edwin, Russell and Ashley are very helpful and attentive. They provided great customer service and I will return to work with them. More

by ASHLEYDWEIR29
Recommend Dealer
Yes
Employees Worked With
Edwin
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Aug 29, 2024 -

Tasca Kia White Plains responded

Thank you, Ashley, for your kind words about your experience at Tasca Kia White Plains! We're thrilled to hear that Edwin and Russell provided you with helpful and attentive service. We look forward to welcoming you back soon! Sincerely, Albano Kroj | Service Manager | 866-954-4412

August 01, 2024

I had a great experience from start to finish. My salesman‘s name is Tofi Musy he did an outstanding job and the sales manager James Blloshmi is excellent I love his honesty and he worked very har More

by Babe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Blloshmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tofi Musy , Gabe five stars
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Aug 29, 2024 -

Tasca Kia White Plains responded

Thank you, RoseMarie! We truly appreciate your wonderful feedback about your experience at Tasca Kia White Plains. We're thrilled to hear that Tofi, James, and Gabe provided you with outstanding service and helped you find the right deal. Your recommendation means a lot to us! We look forward to welcoming you back in the future. Safe travels with your new vehicle! Sincerely, James Blloshmi | General Sales Manager | 877-885-0079

July 31, 2024

I was never going to come back to Northeast Kia after they messed up my gas tank replacement and refused to make good on it. I came in for two recalls for which I had to come to a dealership, and I was p More

by michaelsdennis4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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July 30, 2024

Professional and helpful. Got the job done in a reasonable amount of time. Clear and concise More

by MRH42497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roosal
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July 25, 2024

Great experience working with Rasool when I brought my Telluride in for maintenance. He was very helpful and attentive. Will definitely be back for next maintenance. More

by PETERWALKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RASOOL MUSTAFA
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July 24, 2024

I received great service at my visit and was very satisfied with the results. I am definitely going back for any need my car has. More

by vivivalenh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Farrel
Report | Print
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