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Tasca Kia White Plains - Service Center

White Plains, NY

4.6
311 Reviews

311 Reviews of Tasca Kia White Plains - Service Center

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December 23, 2024

Deeply disappointed. Has my car towed in Friday, 12-20-24. I had to rent a car to get back and forth to work. I have been calling and writing, and I still do not know wha More

by Rmaurer08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Dec 27, 2024 -

Tasca Kia White Plains responded

Thank you for sharing your experience with us. I understand how frustrating it must be to have your vehicle towed and to feel disconnected without clear updates. It's certainly not the service we strive for at Tasca Kia White Plains. We appreciate your feedback, and I encourage you to reach out directly to ensure your concerns are addressed promptly. Your situation is important, and I want to provide you with the support you need during this time. Please don’t hesitate to contact me so we can assist you further. Sincerely, Albano Kroj | Service Manager | 866-954-4412

Dec 27, 2024 -

Rmaurer08 responded

have been reaching out directly. No response I see I have to do this differently. If they won't answer me, provide me a loaner or contact Car Shield, maybe they will answer Mr. Tadca. BBB and the Attorney General. I am not begging for updates.

November 20, 2024

I can’t say enough great things about the service department at Tasca Kia White Plains. From start to finish, they exceeded my expectations. Scheduling an appointment was quick and hassle-free, and t More

by Christopher.ramirez86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley & James
Nov 22, 2024 -

Tasca Kia White Plains responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our service department at Tasca Kia White Plains. It’s great to know that our team, including Ashley and James, provided you with the friendly and transparent service we strive for. We appreciate your recommendation and look forward to helping you again in the future!

October 17, 2024

Prompt friendly service with strong communication! Location easy to get to - will return in the future! More

by mcgarvey.brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Garriga
Oct 18, 2024 -

Tasca Kia White Plains responded

Thank you for your fantastic review! I'm thrilled to hear that you experienced friendly service and strong communication at Tasca Kia White Plains. I'm glad our location was convenient for you, and I look forward to welcoming you back in the future. Drive safe! Sincerely, Albano Kroj | Service Manager | 866-954-4412

October 16, 2024

I can't say enough about the expert and kind attention paid to me and my vehicle while at Tasca Kia. The dealership has improved dramatically though the service department has always been top. I tend to More

by pkbarts
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Farrell, Rossool and Richard.
Oct 18, 2024 -

Tasca Kia White Plains responded

Thank you for your kind words! I'm thrilled to hear about your positive experience at Tasca Kia White Plains. It's great to know that our service department has made a lasting impression on you, and I truly appreciate you recognizing Ashley's outstanding service. Our team is dedicated to providing expert and kind attention to every customer, and I look forward to seeing you again for your future service needs! Sincerely, Albano Kroj | Service Manager | 866-954-4412

October 16, 2024

Unfortunately, No after sales service . I expected a lot more than what they provide . I wrote 15 words and it says it’s not 15 yet. It’s a joke maybe More

by ALI_YFARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Blloshmi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Pezzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Tasca Kia White Plains responded

Hello, thank you for speaking with us. If you would like to remove your review, please email a request to help@dealerrater.com from the same email account that you left the review under. Thank you! Sincerely, James Blloshmi | General Sales Manager | 877-885-0079

October 15, 2024

Terrific experience buying a new car. Our salesman Anthony was knowledgeable,attentive and thoroughly professional. Everyone made the process go smoothly. If we had one thing that needed i More

by CAHANLON0
Recommend Dealer
Yes
Employees Worked With
Anthony Vares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Tasca Kia White Plains responded

Thank you for your kind words! I'm thrilled to hear you had a terrific experience buying your new car at Tasca Kia White Plains. I'm glad Anthony was able to provide you with knowledgeable and attentive service. I appreciate your feedback regarding the transaction time and will look into that. Thank you for recommending us! I look forward to seeing you again! Sincerely, James Blloshmi | General Sales Manager | 877-885-0079

October 12, 2024

Always a pleasure working with the Tasca Kia service department! Their communication is great and I appreciate how they go over all the work they did to my car. More

by hporter468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Garriga, Ashely Farrel
Oct 15, 2024 -

Tasca Kia White Plains responded

Thank you for your wonderful review! We truly appreciate your kind words about Tasca Kia White Plains' service department. It's fantastic to hear that you value our communication and thoroughness in explaining the work done on your car. We look forward to serving you again in the future! Sincerely, Albano Kroj | Service Manager | 866-954-4412

October 11, 2024

Buying a new car was a task I was dreading. Geiry seemed to understand what I needed and made the process feel less stressful. More like a friend who understood what I needed rather than a sale More

by COREEN222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geiry Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember his name, but the man in the financing department did a great job exposing and let me read through things without rushing me to sign.
Oct 14, 2024 -

Tasca Kia White Plains responded

Thank you for your kind words! We're thrilled to hear that Geiry was able to make your car buying experience enjoyable and stress-free. At Tasca Kia White Plains, we strive to understand our customers' needs and provide a friendly, personalized service. We appreciate you taking the time to share your experience, and we look forward to helping you again in the future! Sincerely, Albano Kroj | Service Manager | 866-954-4412

October 11, 2024

Concise, precise, Easy to fit into daily activities and allows for appropriate understanding of the need for big changes. A new engine was a big surprise, along with the associated expenses, but the explan More

by crg4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Oct 14, 2024 -

Tasca Kia White Plains responded

Thank you for your thoughtful review! We're glad to hear you found the information helpful and that our explanations made the process clearer for you. If you have any further questions or need assistance, feel free to reach out to us at Tasca Kia White Plains. We appreciate your feedback and hope to see you again! Sincerely, Albano Kroj | Service Manager | 866-954-4412

October 09, 2024

Service 6 days a week. Friendly . Convenient. Clean restroom. Comfortable waiting area. Good shopping location. More

by alpawil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager, Ashley
Oct 11, 2024 -

Tasca Kia White Plains responded

Thank you for your 5-star review! We're thrilled to hear that you found Tasca Kia White Plains to be friendly, convenient, and clean. We strive to provide a comfortable waiting area and appreciate your recognition of our location. We look forward to welcoming you back in the future! Sincerely, Albano Kroj | Service Manager | 866-954-4412

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