Tasca Kia White Plains

I had a fantastic experience buying my new car, thanks to Alex! He guided me through the entire process, providing valuable insights and answering all my questions without any pressure. Alex’s knowledge o Alex! He guided me through the entire process, providing valuable insights and answering all my questions without any pressure. Alex’s knowledge of the vehicles and financing options made the decision easy, and I truly appreciate his patience and professionalism. Highly recommend working with Alex if you're in the market for a vehicle! More

Deeply disappointed. Has my car towed in Friday, 12-20-24. I had to rent a car to get back and forth to work. I have been calling and writing, and I still do not know wha Has my car towed in Friday, 12-20-24. I had to rent a car to get back and forth to work. I have been calling and writing, and I still do not know what is wrong. Totally being ignored. This gives me a cheap feeling. Christmas even tomorrow. I am spending more on the rental than probably on the repair. Unfortunately, lifes lessons are cruel, but if it takes this to show me I cannot depend on them in times of need, so why would I purchase my next Kia there? More

I can’t say enough great things about the service department at Tasca Kia White Plains. From start to finish, they exceeded my expectations. Scheduling an appointment was quick and hassle-free, and t department at Tasca Kia White Plains. From start to finish, they exceeded my expectations. Scheduling an appointment was quick and hassle-free, and they made sure to accommodate my busy schedule. When I arrived, the staff was friendly, professional, and ready to help. They clearly explained the work that needed to be done and kept me updated throughout the process. The attention to detail was outstanding—my car was returned to me not only fully serviced but also cleaned and in perfect condition. What really stood out was their honesty and transparency. They never tried to upsell unnecessary services and made me feel confident that my car was in good hands. If you’re looking for a service department that truly cares about their customers and their vehicles, Tasca Kia White Plains is the one to trust. Highly recommended! Thanks to Ashley in service and the general manager James. Great people!! More

At first, I had what seemed to be a pleasant experience. I got a good deal for a new 2025 Kia K5 EX and was scheduled to pick up the car the next day at 7 pm. The next morning, the salesperson informs me th I got a good deal for a new 2025 Kia K5 EX and was scheduled to pick up the car the next day at 7 pm. The next morning, the salesperson informs me that “the car was scratched by a truck” which I found concerning because it shows that they neglected to keep the car safe from getting damaged while still in their possession which I found very concerning. They offered me alternatives like getting me the car in a different color or offering to fix the scratches which would take a week but I did not want either and preferred a brand new car. I was told I would get updates throughout the day about the status of the situation but I didn’t hear from them for hours. It wasn’t until I reached out an hour before my scheduled pick up time to let them know that I would just like a refund for the down payment I left that they finally replied. I was told that they had a few K5s in the same color I wanted in a different state which would take a week to get to me. However, already feeling wary about the initial situation, I was concerned about whether they might send me the original car with repairs, so I declined the offer and continued to ask for a refund. Fast forward a week and a half, I have yet to get my money back after I was told the refund would take a couple of days to process. The salesperson is not clear in their communication, sometimes ignoring my texts, and when I call the front desk to ask to speak to the salesperson it’s always that they’re “not available at the moment” and that they will tell the salesperson to call me back but I’ve yet to receive a call back. Overall, I had an extremely disappointing experience due to lack of communication and unfulfilled promises. Would recommend going to a different dealership. More

Prompt friendly service with strong communication! Location easy to get to - will return in the future! Location easy to get to - will return in the future! More

I can't say enough about the expert and kind attention paid to me and my vehicle while at Tasca Kia. The dealership has improved dramatically though the service department has always been top. I tend to paid to me and my vehicle while at Tasca Kia. The dealership has improved dramatically though the service department has always been top. I tend to shy away from dealer service but in this case I will go no where else. All the gentleman working the desk in the service center are excellent now but I have to single out Ashley Farrell. He is a gem. More

Unfortunately, No after sales service . I expected a lot more than what they provide . I wrote 15 words and it says it’s not 15 yet. It’s a joke maybe I expected a lot more than what they provide . I wrote 15 words and it says it’s not 15 yet. It’s a joke maybe More

Terrific experience buying a new car. Our salesman Anthony was knowledgeable,attentive and thoroughly professional. Everyone made the process go smoothly. If we had one thing that needed i Our salesman Anthony was knowledgeable,attentive and thoroughly professional. Everyone made the process go smoothly. If we had one thing that needed improvement it was the time it took to complete transactions,especially in picking up the car itself. We would definitely recommend Tasca to anyone! More

Always a pleasure working with the Tasca Kia service department! Their communication is great and I appreciate how they go over all the work they did to my car. department! Their communication is great and I appreciate how they go over all the work they did to my car. More