Tasca Chrysler Dodge Jeep Ram of White Plains - Service Center
White Plains, NY
52 Reviews of Tasca Chrysler Dodge Jeep Ram of White Plains - Service Center
Beware! They do not do the work that they charge you for. My check engine light goes on a week after I went to dealership. I had it diagnosed (not feom them) They do not do the work that they charge you for. My check engine light goes on a week after I went to dealership. I had it diagnosed (not feom them) and got a P0733 code which pertains to my transmission. I had my transmission fuel changed a few months ago so I don't understand this. The code suggests low or dirty fuel amongst a few other things. This pass visit they did not top off any other fluids that should have been done on each visit. They didn't even rotate my tires! I am a disabled veteran on a limited budget. I will be taking my complaints to the proper authorities. Thank God there are many legal agencies that do pro bono work for veterans. If you believe a car dealership has engaged in deceptive practices, you can file a complaint with various state and federal agencies. Here's a step-by-step process to follow: 1. *State Attorney General's Office*: File a complaint with your state's Attorney General's Office, which handles consumer protection issues. You can find the contact information on the National Association of Attorneys General website. 2. *State Department of Motor Vehicles (DMV)*: Reach out to your state's DMV and file a complaint. They may have a specific division for consumer complaints. 3. *Federal Trade Commission (FTC)*: File a complaint with the FTC, which handles cases involving deceptive business practices. You can submit a complaint online or call 1-877-FTC-HELP (1-877-382-4357). 4. *Better Business Bureau (BBB)*: File a complaint with the BBB, which can help mediate the issue and provide a platform for the dealership to respond. 5. *Local Consumer Protection Agency*: Your local government may have a consumer protection agency that handles complaints against businesses. 6. *State Consumer Protection Division*: Some states have a dedicated consumer protection division that handles complaints. Remember to gather supporting documents, such as: - Service records and invoices - Communication with the dealership - Any relevant photos or videos - Witness statements (if applicable) When filing your complaint, provide as much detail as possible, including the dealership's name, location, and the specific issues you experienced. More
Worst service department I have ever seen. My axle was changed out to a “junk” part. Lug nuts left off my tire. I have reported this dealership to the NYS Consumer Protection. Thankfully the m My axle was changed out to a “junk” part. Lug nuts left off my tire. I have reported this dealership to the NYS Consumer Protection. Thankfully the mechanic that I had check my car when I got it in August 2023 has records of what brand axle was on my car. He took pictures of even a bolt that was changed on the car. When I went to pickup my car they only had interest in getting me to trade in my Jeep and finance a new one with them. If it’s not settled thru NYS Consumer Protection I’m going to utilize a law firm that I have access to just on the principle of the scam they tried to pull on me. More
Everyone from the sales people to the financial people to the service people are friendly, attentive and very professional. I can't say enough about how pleased I am with the dealership and my new Jeep! the service people are friendly, attentive and very professional. I can't say enough about how pleased I am with the dealership and my new Jeep! More
Christopher Conticchio is the example of a true service professional. A true asset to your team. Your porters are also well trained to receive clients. Thank you for a great dealer experience. professional. A true asset to your team. Your porters are also well trained to receive clients. Thank you for a great dealer experience. More
Car trouble always sucks but called up my sales representative who is amazing while on the side of the road. Joaquin was amazing and got Rena to help me out as soon as I got there safely. representative who is amazing while on the side of the road. Joaquin was amazing and got Rena to help me out as soon as I got there safely. More
I came into your center without an appointment concerned that my battery light displayed and I had to get a jump to start the car. They fit me in replaced the battery on my 2023 Jeep Cherokee. They were kin that my battery light displayed and I had to get a jump to start the car. They fit me in replaced the battery on my 2023 Jeep Cherokee. They were kind and very accommodating. I went to Yonkers previously for assistance and they told me to make an appointment. I would like to say the service I received at Tasca Chrysler was impeccable. More
I liked that everyone I encountered was very pleasant. All my questions were answered, all of my requests were carried out, I was explained what I could expect during my service visit and was able to plan All my questions were answered, all of my requests were carried out, I was explained what I could expect during my service visit and was able to plan my day accordingly after drop off. My service advisor was Emily, she was very helpful and provided real time updates throughout the day and notified me when my service was complete and my vehicle was ready for pickup. I have been using this dealership for nearly 10 years, this was by far the best service visit Ive ever had. More
Friendly and courteous jeep service was completed when promised, I have never had an issue with their service dept promised, I have never had an issue with their service dept More
Customer service is their priority. They make sure you walk out with what you came in there looking for. Thank you They make sure you walk out with what you came in there looking for. Thank you More