Tasca Buick GMC Woonsocket

I have never heard a story about a car dealer that did I have never heard a story about a car dealer that did not include the words friendly or great. A customer will relate how they got the best deal but I have never heard a story about a car dealer that did not include the words friendly or great. A customer will relate how they got the best deal but was it on the car that they really wanted? Sometimes we have to settle for a different version of what we want. Jose Evora of Paul Masse did something strange, he listened and never told me to settle for something less than what I wanted. Guess what, he did exactly what he promised he would try to do. What a great concept. Oh yes the bathrooms were clean and the coffee was hot. More

On August 16th I purchased a new 2013 Buick Lacrosse from Paul Masse Buick GMC IN Woonsocket RI. Most of all I purchased the auto from this dealership for three big reasons. One the most oviaous the price an Paul Masse Buick GMC IN Woonsocket RI. Most of all I purchased the auto from this dealership for three big reasons. One the most oviaous the price and trade value for my car. Second the intelligence and class of my sales rep Tom Frat understanding what I was looking for in a new car was very refreshing. His direct perception of what I was looking for was a major factor why I purchased from Paul Masse Dealership. Finally from previous experience dealing with Emile Desmarais and service department incedently know General Manger I could only say I was completely satisfied with repair service. THANK YOU Joseph M Carbon More

I'm 38 years old and- until now- have never owned a car that wasn't a Honda or Subaru. When a relative introduced my to the Buick Verano, I was very impress by the amount of car for the money, and thou car that wasn't a Honda or Subaru. When a relative introduced my to the Buick Verano, I was very impress by the amount of car for the money, and thought it was worth looking into GM's line of products. I visited a few local dealerships and didn't have very positive experiences. The bottom was that after my conversations with staff, I really didn't have a better understanding of the car specs or some of the incentives that GM was offering. As a result, I never felt comfortable making a decision to purchase. My experience with Tom Frat at Paul Masse was head and shoulders above all my experiences at the other dealerships. Before we even sat down in his office, I had a thorough understanding of the car specs and the incentives that GM was offering. I knew exactly what I was getting. It made it a much more comfortable experience to make the purchase. As a result you have converted a someone who has never owned a GM car to someone who will probably stick with one for years to come. To me service and reliability is everything. Bottom line: They were very receptive to what I was looking for, and were extremely knowledgeable, They were very detailed in explaining how the product and package would fit my needs. They even took care of little things likes turning in my old plates and forwarding the receipt. Would not hesitate to recommend this dealer to anyone. More

Tom Frat is an excellent salesperson, very knowledgeable, accommodating and friendly. It is a pleasure doing business with Masse Buick as I have done since they opened. accommodating and friendly. It is a pleasure doing business with Masse Buick as I have done since they opened. More

I was referred to Tom Frat by my supervisor, who had just purchased a car at Paul Masse GMC and everything she told me a out this dealership was that and more than once could have expected. We were welcomed purchased a car at Paul Masse GMC and everything she told me a out this dealership was that and more than once could have expected. We were welcomed by several salesmen saying, good morning & hello, welcome to Paul Masse.......we had an appointment with Tom Frat and he was the absolute perfect person to assist us. Extremely welcoming, seemed to know just what we needs.....he let us walk the lot to check out the vehicles and we had chosen 1 or 2 that interest us and then we went for a test drive and that was all that we needed....we chose the Terrain and he made the numbers work for us for a lease, got us discounts and by the time we got home we had received our acceptance call. Tom deserves more than a 5 star rating......he did everything to get us into the car we wanted, explained ever single detail of the Terrain and when we went back, he went over everything again. He has patience with his customers, know the vehicles that he sells and is just a wonderful person to do business with. We will definitely be going back to do business with him again. The whole Paul Masse Team was fabulous.....thank you. More

First of all, the dealership layout itself is very impressive. Clean-looking inside and out. Cars displayed in a very accessible area - very easy to look around. Cars were all very sharp looking impressive. Clean-looking inside and out. Cars displayed in a very accessible area - very easy to look around. Cars were all very sharp looking - clean and shiny. Puts a potential customer at ease at once. The buick model I choose to look at was in various colors, nice choices. As I indicated, my salesman was Tom Frat. Very congenial....and was ready to serve me and answer all questions regarding the model I was interested in - the buick Verano - a beautiful car. After the test drive and many questions answered and explained in detail....I was ushered inside the dealership to Tom's office. Again, Tom answered many questions regarding buying, leasing.....such a great deal Paul Masse dealership offered, was next to impossible to turn down. I couldn't wait to sign on the dotted line. (although I'm not sure if that line really had dots or not.) And even with my request that heated seats be installed - I was able to pick my new car up the very next day. Incredible service! In the future, I would have no reason to go to another car dealership. I would like to thank my salesperson, Tom, of course, and all the people that had a hand in making my purchase so enjoyable. Respectfully, Ron Bianchi N. Scituate, RI More

If your looking to purchase a new or used car Tom Frat at Paul Masse in Woonsocket is the person to see! Tom understands leasing & buying programs and works very hard to makes sure that you get a great dea Paul Masse in Woonsocket is the person to see! Tom understands leasing & buying programs and works very hard to makes sure that you get a great deal. Let just say that Tom makes you feel part of the Paul Masse team as you walk in! I lost count on how many cars over the years that Tom has sold me but one thing must say he is the best at his job! Tom and his staff does a excellent job for you! More

My wife and I were looking for a new vehicle and looked at several dealers. We went to Paul Masse and met Tom Fratantuono, he came right out and helped us out with no sales pressure you usually get from ot at several dealers. We went to Paul Masse and met Tom Fratantuono, he came right out and helped us out with no sales pressure you usually get from other dealers. He let us take out a couple of vehicles and explained in great detail what we were looking at and driving. He treated us like we were the most important people on the lot, and answered all our questions. We are very happy with the deal we got and the service that was provided. I would definitely recommend Tom and his team to anyone looking for a new vehicle. It was a great experience and I look forward to doing business with him in the future. More

This was a return visit to Paul Masse to lease a new Arcadia Denali, mainly to deal with Tom Frat. With both of our Paul Masse cars, there was never any pressure to complete the deal with the constant a Arcadia Denali, mainly to deal with Tom Frat. With both of our Paul Masse cars, there was never any pressure to complete the deal with the constant annoying phone calls other dealerships seem to live by!! Tom goes out of his way to ensure you are satisfied and is very thorough in going over every inch of a vehicle you are purchasing before leaving the dealership. If you are worried about service, this dealership is top notch. We had a leak from the sunroof the first week of having the car after a heavy rain and snowfall (new car so no fault of the dealership)...on a Sunday. Tom was at our home within 2 hours with a curtesy SUV while the whole sunroof shell was replaced within the week...I have complete trust in Tom and Paul Masse that this blemish from manufacturing is no longer a concern. We love our new SUV and we highly recommend asking for Tom Frat on your visit to Paul Masse. More

This is my second time working with Tom Frat and Paul Masse Woonsocket I love the GMC's and working with Tom is a pleasure never any pressure works with my needs Masse Woonsocket I love the GMC's and working with Tom is a pleasure never any pressure works with my needs More