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Tameron Kia of West Bank

Harvey, LA

3.9
937 Reviews

1884 Westbank Expy

Harvey, LA

70058

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937 Reviews of Tameron Kia of West Bank

July 05, 2020

Ms. Ursula was very professional and personable. I was able to get my car exactly the way I wanted, color and all. Very satisfied, would recommend to everyone. More

by NAGRAHAM1283
Recommend Dealer
Yes
Employees Worked With
Ursula Jackson, Harold Cochran, Walter Bertot
Jul 06, 2020 -

Tameron Kia of West Bank responded

Nagraham1283, Thank you so much for your kind words about our Team Members! We appreciate you! -Ray Brandt Auto Group #WeMakeItEasy

July 04, 2020

Great experience and great staff! They did a good job with my car with no problems they were friendly the dealership was clean will recommend More

by DakotaW08
Recommend Dealer
Yes
Employees Worked With
Gavin
Jul 06, 2020 -

Tameron Kia of West Bank responded

DakotaW08, Thank you for taking the time to share the experience you had with the Ray Brandt Auto Group. We are pleased to hear our team provided you with the experience we always expect. #Wemakeiteasy

July 03, 2020

Salesman was nice but there was a lot of confusion/miscommunication that lead to the numbers being higher than what I agreed to. Car also has several major issues and I paid full retail. More

by Rob
Recommend Dealer
No
Employees Worked With
Harold Cochran
Jul 06, 2020 -

Tameron Kia of West Bank responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Your experience has been forwarded to the management team.

July 03, 2020

Service department is good they just need to work on their timing to get the vehicles completed. I waited over two hours just for an oil change. More

by ROSEBUD12781
Recommend Dealer
Yes
Employees Worked With
Ursula Jackson, Harold Cochran
Jul 06, 2020 -

Tameron Kia of West Bank responded

Rosebud12781, Thank you for taking the time to share the experience you had with the Ray Brandt Auto Group. #Wemakeiteasy

July 02, 2020

SERVICE service manager was very pleasant and greater me as soon as I arrived . Asked what service I needed and gave me an estimated time of completion More

by FRANK9105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON PASSES
Jul 02, 2020 -

Tameron Kia of West Bank responded

Thank you for your review Frank9105, We are happy to hear that our team provided you with an excellent experience. #wemakeiteasy

July 01, 2020

The service department wanted me to wait another day to fix a tire they messed up. They are also making my daughter wait 2 weeks before they will service her car. More

by tinkerbell6070053
Recommend Dealer
No
Employees Worked With
Gavin
July 01, 2020

I have never had better customer service from anywhere. They know me by name and provide a personal experience e that is unmatched by any other. More

by BRANDIEHANSEL
Recommend Dealer
Yes
Employees Worked With
Jason P. In service
Jul 01, 2020 -

Tameron Kia of West Bank responded

Thanks for your review Brandiehansel, we are pleased to hear that our team provided you with the customer service we always expect. Thank you for choosing Ray Brandt Auto Group. #wemakeiteasy

July 01, 2020

Gavin did a great job. I had a issue with my oil change. The tech who did my oil was the only on there to do oil changes. Aparenlty he was rushing and left my old cap off. Also the tech who deals with the t More

by stansbury_tiffany
Recommend Dealer
Yes
Employees Worked With
gavin , Bryan Morris
Jul 02, 2020 -

Tameron Kia of West Bank responded

Stansbury_tiffany, Thank you for bringing this to our attention. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. We are happy that Gavin was able to get things resolved for you.

June 30, 2020

The service manager greeted me with a friendly smile and asked me the for my visit. From there the mechanic handled my with care and efficiency. More

by RBRTWLLMS532
Recommend Dealer
Yes
Employees Worked With
I forgot the service manager’s name.
Jun 30, 2020 -

Tameron Kia of West Bank responded

Thank you Rbrtwllms532 for your review. We are happy to see that our team greeted you with a friendly smile and our team was able to provide fast and efficient service. At Ray Brandt Auto Group we strive for the best customer care and making every process as easy as possible. We are always happy to hear about our customer's experiences.

June 30, 2020

Friendly reliable as usual Took my Kia for oil change n tire rotation. Very busy there on that Friday. No problem. Didnt mind waiting. Discussed what I needed with Gavin n waite More

by PSLEVYCATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Gaudry
Jul 01, 2020 -

Tameron Kia of West Bank responded

Thank you for your review Pslveycats, we are pleased that our team took great care of you from the service lane to the parts department to the cashiers! Customer service is our top priority and we are happy to see our team provided you with the experience we always expect.

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